Commercial Training Facilitator

7 months ago

Cape Town, South Africa Kenvue Full time

**Commercial Training Facilitator**-2307011585W

Description

Kenvue is currently recruiting for:
**Training Manager - Learning and Development**

This position reports into the Professional Marketing Manager, SSA and is based in Cape Town, South Africa.

**Who We Are**

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Our global team is made up with 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you Join us in shaping our future-and yours. For more information, click here.

**What You Will Do**

The Training Manager will facilitate training for the Kenvue Sales & Marketing organization as well as external partners, as required by the organization. The Training Manager’s major responsibilities include:
Key Responsibilities
***
- Provide scientific training on product, category, and competitor set & be seen as the scientific expert for our brands and categories, within the commercial environment.
- Work closely with Medical Affairs to make a tangible impact on overall company scientific knowledge & understanding, thereby raising the level of expertise across the organisation.
- Develop & lead educational webinars aligned to annual business priorities, supporting NPD, new claims, new disease area entry & base business.
- Align closely with Field Team Managers, Marketing, and partners (internal and external) to conduct learning needs assessments to ensure training design will deliver encouraged outcomes.
- Lead support on customer trainings, customer conferences & scientific conferences
- Identify and connect with potential conference speakers to leverage at external/ customer events as well as internal events.
- Maintain ongoing engagement with key KOL’s within focus areas.
- Conduct ongoing analysis of potential learning gaps by conducting field visits and coordinating with Sales Leadership on special projects.
- Remain current on the healthcare environment, the marketplace, and access changes and maintain clinical, product, and selling skills expertise.
- Drive an ongoing conversation loop between the business and regulatory, creating awareness of potential changes in market dynamics to leverage in our field and marketing activities.
- With Medical Affairs, support the field teams with objection handling & seizing marketing opportunities as they arise.
- Develop a sustainable HCP student training & engagement programme for Dental, Nursing, Pharmacy & Dermatology fraternities, thereby seeding future growth for the business.
- Work with Government & Medical Affairs to develop a long-term strategy to reach Public Sector HCP’s with our disease area and product training.

In addition to the above, their responsibilities will include, but are not limited to, the following:
Content Development, Adaptation, and Delivery:

- Applies effective facilitation skills to deliver learning programs that improve impact.
- Develops training content for field force and external partners, to support pivotal initiatives that enhance individuals’ knowledge and performance.
- Presents and facilitates training at national field team meetings, coordinating efforts, materials, and participants while increasing engagement and successfully enhancing field learning.
- Leads regular learning sessions to increase the field force’s understanding of clinical, product, marketplace, and market access knowledge, as well as healthcare environment and competitor trends.
- Ensures training content and materials and it's facilitation fully align with regulatory and Company guidelines and is approved through all appropriate channels.

Project Management & Agility:

- Partners across the business unit to drive communication, identify mutually beneficial needs, and leverage information and resources.
- Facilitates progress toward goals to enhance the development, delivery, and effectiveness of learning programs.
- Seeks to understand business objectives, strategies, and operational procedures to meet business and learning goals effectively.
- Leads contending priorities and stays agile in changes to project timelines, needs assessments, or compliance constraints.
- Partners with vendors to coordinate the development of new training content. Collaborates with peers to ensure consistency, leverage resources, and share standard processes.
- Collaborates with the field force management team to identify training needs and ensure training content a

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