Manager: Classroom Support Services

6 months ago


Cape Town, South Africa Mlima Group Full time

**Responsibilities**:

- Managing a team of support consultants as well as a pool of student assistants.
- Recruiting, coaching and motivating staff.
- Planning and prioritizing team activities.
- Ensuring excellent levels of service through daily operations that meet service level agreement targets.
- Managing projects
- Ensuring communication and collaboration with customers, end-users and other IT staff.

**Requirements**:

- A relevant tertiary qualification NQF 6 or higher.
- A minimum of 6 years’ experience in an ICT or AV environment at a managerial level.
- Demonstrated knowledge of customer service, IT technologies, and audio-visual technologies.
- Project management experience.
- Expenditure control experience.
- Excellent communication and interpersonal skills.
- The ability to work independently and under pressure.
- Planning, prioritization problem-solving and analytical skills.
- Ability to develop and maintain relationships.
- Capacity to contribute effectively and creatively to a team

**Salary**: R711,889.00 - R812,389.00 per year

Ability to Commute:

- Cape Town, Western Cape (required)

Ability to Relocate:

- Cape Town, Western Cape: Relocate before starting work (required)


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