Contact Centre Supervisor

Contact Centre PositionWeBuyCars is looking for a highly competent and enthusiastic individual to join our Contact Centre team.The key responsibilities of this role include managing customer relationships, providing product information, and resolving customer queries.Applicants should possess strong communication skills, a mechanical background, and...

Join our dynamic team at Medipost Pharmacy as a Contact Centre Specialist and play a vital role in providing excellent customer service to our valued clients.Job OverviewDeliver exceptional customer experiences through effective communication and problem-solving skills.Collaborate with internal stakeholders to resolve customer complaints and concerns.Develop...

Job Overview**Date Posted**: Posted 5 hours ago **Location**: Pretoria, Gauteng **Job Title**: Sales Outbound Call Centre Supervisor **Salary**: R15,000 **Salary Type**: Basic + Commission**Education Level**: High School / Matric**Job Level**: Senior**Required Experience**: 5 - 10 Years Sales Outbound Call Centre Supervisor - Pretoria A Sales Outbound...

Fidelity Services Group seeks an experienced Cash Centre Supervisor to join our team. As a key member of our operations department, you will be responsible for managing the day-to-day activities of the cash centre. This includes verifying and processing deposits, addressing customer queries, and maintaining accurate records. To succeed in this role, you will...

Job title : Compliance Call Centre AgentJob Location : Gauteng, PretoriaDeadline : March 26, 2025Quick Recommended LinksJobs by Location Job by industries KEY PERFORMANCE AREAS:Engage with external stakeholds, via telephone, compliance query portal and email, to ensure compliance with the FIC Act, exchange information, provide solutions and solve queries,...

Support Supervisor (Call Centre)Our client in the Medical Devices industry is currently looking for a Support Supervisor (Call Centre), in Pretoria.Duties & ResponsibilitiesAssist the Hearing Hub Manager to ensure the optimal functioning of the Hearing Hub, its procedures, and its systems.Operationally responsible for selected support agents, coordinating...

**Job Purpose** To manage a customer base that consist of both prospective and existing customers, ensuring standards are met to help drive customer loyalty, and support continued sales. **Manage contact on telephone and various channels received in the CRM system.** 1. Reduce the number of abandoned calls. 2. Maintain the agreed upon service levels for...

**KEY PERFORMANCE AREAS**: Provide a call centre service in accordance with the Compliance Contact Centre manual and standards; Administer the compliance query process in accordance with the set procedures; Respond to general compliance, registration and reporting related queries; Develop an understanding of various supervised institutions and sectors...

Job OverviewWe are seeking a skilled Support Supervisor to lead our Call Centre team in Pretoria. The successful candidate will be responsible for overseeing the daily operations of the team, ensuring high-quality customer service, and driving sales growth.

Job title : Compliance Call Centre AgentJob Location : Gauteng, PretoriaDeadline : March 26, 2025Quick Recommended Links Jobs by Location Job by industries KEY PERFORMANCE AREAS: Engage with external stakeholds, via telephone, compliance query portal and email, to ensure compliance with the FIC Act, exchange information, provide solutions and solve...

The Team Leader is responsible for managing a team of agents, helping them to meet targets while reviewing performance and providing guidance to ensure continuous improvement. Skills required: - Minimum three years Contact Centre / Call Centre Management experience - Reside in the Pretoria East area (Person will be working at the Silverlakes branch) -...

We are looking for a highly motivated, experienced, and customer-focused Team Leader to join our Contact Centre leadership team. This is an exciting opportunity for someone with proven management experience who is eager to lead a dynamic team and drive performance within the online sales environment. Duties and Responsibilities: - Manage and supervise the...

Surgo Hr & Training is currently seeking a highly skilled and experienced Swati Speaking Contact Centre Agent to join our dynamic team. As a critical member of our operations, you will be responsible for delivering exceptional customer experiences, responding to queries, and resolving customer complaints in a timely and efficient manner.About the...

**Role overview**: The TooMuchWifi (“Company”) Contact Center Manager is a middle management role that is responsible for overseeing the Company’s entire Contact Center management process and daily operations. This role presents a unique and exciting opportunity to join and grow within a fast-paced Internet Services Provider Company that offers...

Job title : Sales Supervisor (Call Centre)Job Location : Gauteng, PretoriaDeadline : April 05, 2025Quick Recommended LinksJobs by Location Job by industries Job purpose: Responsible for assisting the Hearing Hub Manager to ensure  the optimal functioning of the Hearing Hub, its procedures and its systems. Operationally responsible for selected sales...

Job OverviewWe are seeking an experienced Call Centre Operations Manager to lead our team in achieving operational excellence. As a key player in our organisation, you will be responsible for driving performance, analysing data, and developing process improvements. If you have a passion for leadership and a talent for data analysis, we encourage you to...

Medipost Pharmacy is seeking to recruit a Contact Centre Consultant to handle all inbound and outbound calls for the Western Cape Central Distribution Unit (WC CDU) customers.Primary purpose of the jobAdministration tasks completed accurately and within agreed timelines.Inbound and outbound calls handled professionally and with very strict confidentiality...

About the RoleWe are seeking a highly motivated and experienced Office Supervisor to join our team at the Financial Intelligence Centre (FIC). The successful candidate will be responsible for overseeing the provision of reception, cleaning, mailing, printing, administration services, and other relevant outsourcing services for facilities management.Key...

Pretoria , Pretoria (Negotiable) Our large retail client is seeking to employ a suitably qualified Collections Team Leader to join their team in **Pretoria.** Minimum Requirements: - Matric - Previous call centre collections supervisory experience (minimum of 3 years) essential - Desirable to have experience and knowledge of Vision Plus. Key...

Role OverviewThe Service Centre Manager plays a critical role in driving business growth and delivering exceptional customer service. As a key member of the HR Genie team, this individual will be responsible for leading and developing a high-performing team, driving business strategy, and improving process efficiency.Main duties and responsibilities...