Managed Services Specialist

6 months ago


Cape Town, South Africa Engineuity Global Full time

**Now Hiring: Level 2 Technician at Engineuity Global**

Join the innovative team at Engineuity Global, a leader in technology solutions. We are actively seeking a skilled Level 2 Technician who is ready to leverage their technical expertise in a dynamic, fast-paced environment.

Join the vibrant team at Engineuity Global, a premier BPO Outsource Centre based in Cape Town, South Africa. We are currently seeking a talented technician to join the team in servicing clients in the United States.

**Location**: Remote (New York Hours - meaning 15h00 to 00h00 Monday to Friday South African Time)

**Type**: Full Time

**About Us**:
Engineuity Global stands at the forefront of technology services, providing unparalleled solutions across various sectors. With a commitment to excellence and innovation, we have carved out a niche for ourselves in the tech industry, delivering bespoke solutions that drive success.

**Tech Background**:

- Advanced Knowledge: SharePoint, M365, VMware, Hyper-V.
- Networking Savvy: Deep understanding of networking, VLANs, and Cisco Meraki.
- Cloud Migration Expertise: Proven experience with cloud services, especially AWS.

**Tech Stack**:

- Proficient with SentinelOne, ConnectWise/Automate, Datto, and Axcient.

**Key Responsibilities**:

- Technical Support: Deliver Level 2 support, solving complex technical issues with expertise.
- System Management: Oversee and optimize infrastructure for peak performance.
- Cloud Migration: Lead cloud migration projects, ensuring a smooth transition for clients.
- Strategy Development: Collaborate on IT strategies that align with business goals.
- Security: Uphold stringent security standards across all operations.

**This role is ideal for someone who**:

- Has a robust MSP background and thrives in solving complex technical challenges.
- Is a self-starter, eager to take initiative and drive results.
- Excels in a remote work environment, demonstrating exceptional time management and self-discipline.
- Is passionate about technology and its potential to transform businesses.

**What We Offer**:

- A role at the heart of Engineuity Global's mission to redefine technology solutions.
- A chance to work with a team of passionate, like-minded professionals.
- Opportunities for growth and learning in a supportive and dynamic environment.
- Competitive compensation and benefits.

Application Question(s):

- How many years of work experience do you have with SharePoint?
- How many years of work experience do you have with Amazon Web Services (AWS)?
- How many years of work experience do you have with VMware?

**Experience**:

- IT Managed Services: 3 years (preferred)


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