Quality Assessor/ Quality Assurance Agent

2 weeks ago


Rosebank, South Africa Cartrack Full time

**Listing reference**: cartr_000517**Listing status**: Online-
**Position summary**

**Industry**:IT & Internet

**Job category**:Data Processing

**Location**:Rosebank

**Contract**:Permanent

**Remuneration**:9 000 Incentives

**EE position**:No

**Introduction**Job description**
- Listening and Assessing calls on the daily bases
- Following up with the appropriate channels when mistakes are found
- Couching other staff members
- Making recommendatins for areas of emprovemnts both to staff and the business
- Assuraing customer's needs are met
- Ability to define quality standards
- Plan and conduct internal quality audits
- The ability to craft positive, informative and brief written communication

**Minimum requirements**
- National Senior Certificate / Grade 12
- MS Office - Excel Intermediate
- High level of accuracy and attention to detail
- Excellent communication and interpersonal skills
- Hands-on and a positive attitude
- The ability to closely follow quality standards
- Strong administration skills


  • Quality Assessor

    4 weeks ago


    Rosebank, South Africa CARTRACK (PTY) LTD Full time

    A skilled/experienced Quality assessor in a Call Centre sales environment to fill a quality quality assurance role within the QA department - The assessor must have the knowledge and skills in sales objection handling and selling techniques within a Call Centre environment. - The quality assessor will be required to listen to sales/non-sales calls withing...

  • Quality Assessor

    2 weeks ago


    Rosebank, South Africa Cartrack Full time

    **Listing reference**: cartr_000429**Listing status**: Online- **Position summary** **Industry**:Telecommunication Services **Job category**:Service Advisor **Location**:Rosebank **Contract**:Permanent **EE position**:No **Introduction** - We have a great opportunity for a seasoned Quality Assessor! We’re a world-leading smart mobility tech company...


  • Rosebank, Western Cape, South Africa SPARK Schools Full time

    SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa's first blended learning model, which elevates student achievement and provides the tools teachers need to serve their students...


  • Rosebank, South Africa RJPersonnel Full time

    2years Ensure that customer waiting areas are maintained in the highest standards as per appearance, accessibility and demarcation. Ensure implementation of civic services policies, strategies and plans. Collate statistical information on service standards. Provide expert advice and guidance to clients on services operational issues and matters. Ensure...


  • Rosebank, South Africa De Beers Group of Companies Full time

    Company Description - Global Shared Services (GSS) is a critical asset for Anglo American and De Beers enabling the delivery of functional service work for Finance & People Services to all Business Unit and Group Functions. The vision for Global Shared Services (GSS) is to be an exceptional Shared Services organisation, with inspired people, delivering...


  • Rosebank, Western Cape, South Africa De Beers Group of Companies Full time

    Company Description Global Shared Services (GSS) is a critical asset for Anglo American and De Beers enabling the delivery of functional service work for Finance & People Services to all Business Unit and Group Functions.The vision for Global Shared Services (GSS) is to be an exceptional Shared Services organisation, with inspired people, delivering flawless...


  • Rosebank, Western Cape, South Africa SPARK Schools Full time

    SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa's first blended learning model, which elevates student achievement and provides the tools teachers need to serve their students...


  • Rosebank, Western Cape, South Africa SPARK Schools Full time

    SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa's first blended learning model, which elevates student achievement and provides the tools teachers need to serve their students...

  • Vendor Liaison Officer

    2 months ago


    Rosebank, South Africa Isilumko Staffing Full time

    Day to day Management, Monitoring, Inspecting and proposing measures - ATM Channels. Quality Assurance ATM Device Maintenance Service Availability Client SLA Quality Control High level Customer Services


  • Rosebank, South Africa SPARK Schools Full time

    SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa’s first blended learning model, which elevates student achievement and provides the tools teachers need to serve their students...

  • Team Leader

    1 week ago


    Rosebank, South Africa Delivery.com Full time

    Our current openings offer challenging and rewarding experiences. Check them out and help us change the way people shop in their neighborhoods. We look forward to hearing from you. - effective management within the team. - Ensure delivery of KPIs within your team including quality, efficiency and attrition targets - Manage and coach advisors to ensure...

  • Team Leader

    2 weeks ago


    Rosebank, Western Cape, South Africa Delivery Full time

    Our current openings offer challenging and rewarding experiences. Check them out and help us change the way people shop in their neighborhoods. We look forward to hearing from you.- effective management within the team. Ensure delivery of KPIs within your team including quality, efficiency and attrition targets Manage and coach advisors to ensure performance...

  • Learning Analyst

    2 weeks ago


    Rosebank, South Africa De Beers Group of Companies Full time

    Company Description - Global Shared Services (GSS) is a critical asset for Anglo American and De Beers enabling the delivery of functional service work for Finance & People Services to all Business Unit and Group Functions. The vision for Global Shared Services (GSS) is to be an exceptional Shared Services organisation, with inspired people, delivering...


  • Rosebank, South Africa Fempower Personnel Full time

    A Procurement and Supplier Manager in the Fast-Moving Consumer Goods (FMCG) industry is responsible for managing the procurement process and overseeing relationships with suppliers. Their primary goal is to ensure that the company has a steady supply of high-quality products or materials at the best possible cost, while also building and maintaining strong...

  • Night Auditor

    1 week ago


    Rosebank, South Africa Valor reimagining hospitality Full time

    Hotel: voco, The Bank, Rosebank voco, The Bank, is not just a hotel; it's an experience crafted with care and delivered with passion. Managed by Valor Hospitality Partners, we are dedicated to providing exceptional service and creating memorable moments for our guests. Are you a night owl with a passion for hospitality and meticulous attention to detail?...

  • Learning Analyst

    2 weeks ago


    Rosebank, Western Cape, South Africa De Beers Group of Companies Full time

    Company Description Global Shared Services (GSS) is a critical asset for Anglo American and De Beers enabling the delivery of functional service work for Finance & People Services to all Business Unit and Group Functions.The vision for Global Shared Services (GSS) is to be an exceptional Shared Services organisation, with inspired people, delivering flawless...


  • Rosebank, South Africa Isilumko Staffing Full time

    **One of South Africa's Top Banking and Financial Services Group is looking to hire a Marketing Manager.** **Contract - 1 July 2023 to 31 January 2024** **Rosebank** **Job Purpose**: To manage the external communications function in CIB Marketing. This role is fully accountable for the development and implementation of the CIB external communications...

  • Senior Data Scientist

    3 weeks ago


    Rosebank, South Africa Total IT Recruitment Full time

    **Purpose** The Data Science Specialist drives the companies network’s success through enabling sense-making and decision-making informed by communicating prioritised data-driven analyses, modelling, and algorithms (for example: child-by-venue-modality figures present and future, disaggregated and segmented by socio-economic tapestry). The incumbent...

  • Hotel Night Auditor

    2 weeks ago


    Rosebank, South Africa HotelJobs.co.za Full time

    **NOW RECRUITING - HOTEL NIGHT AUDITOR WITH OPERA EXPERIENCE.** voco Johannesburg Rosebank, is not just a hotel; it's an experience crafted with care and delivered with passion. Managed by Valor Hospitality Partners, we are dedicated to providing exceptional service and creating memorable moments for our guests. Are you a night owl with a passion for...


  • Rosebank, South Africa Cartrack Full time

    **Listing reference**: cartr_000515**Listing status**: Online- **Position summary** **Industry**:IT & Internet **Job category**:Software-Engineering **Location**:Rosebank **Contract**:Permanent **EE position**:No **Introduction** - We are a world-leading smart mobility SaaS tech company with over 1,500,000 subscribers across 23 countries. Our teams are...