Sales Team Leader

3 weeks ago


Johannesburg South, South Africa CallForce BPO Specialist Full time

**Sales Team Leader**

CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as an Outbound Sales Consultant and be part of a thriving team with many career development opportunities.

**Responsibilities**
- To guide and support team members
- Setting, measuring and meeting performance targets for speed, efficiency, sales and quality for the team
- Driving operational and technological efficiencies within the team
- Handling difficult customer complaints or enquiries
- Drive quality control and ensure corrective action are taken where required
- Analyze performance statistics of teams, e.g. number of calls per team, number of successful contacts, wrap up codes and ensure that appropriate action is taken.
- Forecasting capacity against plan on a weekly/monthly basis
- Ensure adherence to the operational policies and procedures
- Participating in the recruitment and selection of staff
- Monitor performance on regular basis and provide constructive feedback
- Pro-actively encourage high performance at all times
- Ensure all staff issues are dealt with appropriately and within a timely fashion
- Ensure all daily, weekly and monthly workloads are completed
- Motivating, developing and retaining staff
- Identifying staff training needs and planning of training sessions
- Adhering to all HR policies and procedures
- Monitor performance on regular basis and provide constructive feedback

**Requirements**:

- Min 2+ years sales team leader experience
- Strong sales ability & ability to handle client objections
- Proven track record of meeting sales targets
- Excellent communication skills in English & 1 other language
- Background in telecommunications will be an advantage
- Clear criminal records

You will earn Basic of R10000 - R15 000 per month, plus lucrative commission and incentives. Must be willing to work additional hours and 2 Saturdays to meet targets.

**Salary**: R10,000.00 - R15,000.00 per month

**Experience**:

- Sales Team Leader: 1 year (required)
- Telesales: 2 years (required)


  • Sales Team Leader

    7 days ago


    Johannesburg South, South Africa CallForce BPO Specialist Full time

    Sales Team LeaderCallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as an Outbound Sales Consultant and be part of a thriving team with many career development opportunities.Responsibilities To guide and support team members Setting, measuring and...

  • Sales Team Leader

    6 days ago


    Johannesburg, South Africa Adzuna ZA B C2 Full time

    CallForce is an award- winning BPO service provider of innovative customized contact centre solutions from South African to the global market. We have a rewarding opportunity for a results-driven Sales Team Leader.As a Sales Team Leader you will be responsible for supervising and motivating a team of sales representatives to achieve sales targets. Your role...

  • Sales Team Leader

    6 days ago


    Johannesburg, South Africa Callforce Direct Full time

    CallForce is an award- winning BPO service provider of innovative customized contact centre solutions from South African to the global market. We have a rewarding opportunity for a results-driven Sales Team Leader. As a Sales Team Leader you will be responsible for supervising and motivating a team of sales representatives to achieve sales targets. Your role...

  • Sales Team Leader

    6 days ago


    Johannesburg, South Africa Callforce Direct Full time

    CallForce is an award- winning BPO service provider of innovative customized contact centre solutions from South African to the global market. We have a rewarding opportunity for a results-driven Sales Team Leader.As a Sales Team Leader you will be responsible for supervising and motivating a team of sales representatives to achieve sales targets. Your role...

  • Team leader

    4 weeks ago


    Johannesburg, South Africa Point connections services Full time

    our organization is looking for a team leader and field sales trainer the role of the leader will be to build and recruit candidates and expand the business building a field sales team and monitoring candidates sales performance the leader should have sales experience in selling teaching and monitoring representatives sales performance on a daily basis this...

  • Team leader

    7 days ago


    Johannesburg, Gauteng, South Africa Point connections services Full time

    our organization is looking for a team leader and field sales trainer the role of the leader will be to build and recruit candidates and expand the businessbuilding a field sales team and monitoring candidates sales performance the leader should have sales experience in selling teaching and monitoring representatives sales performance on a daily basisthis...

  • Sales Team Leader

    7 days ago


    Johannesburg, Gauteng, South Africa Energy at Work Projects Full time

    The Sales Team Leader will be required to manage a Team of Sales Consultants. These consultants will be selling a variety of insurance products across both short and long term insurance.Duties and Responsibilities: Lead a team of Sales Consultants Drive targets and quality business Work closely with the QA to identify coaching needs Work closely with the...

  • Team Leader

    1 week ago


    Johannesburg, South Africa MMWentzel Full time

    _**We are hiring !!!!**_ - **WE ARE LOOKING FOR A TEAM LEADER**_ We are looking for professional, high-performance leaders with sound leadership and problem-solving skills. To lead a team of agents to create a customer centric, high-performance culture through, effective management of people, metrics and projects. - **Position**:_ Permanent -...


  • Johannesburg, South Africa KOLALUX Full time

    **KOLALUX SEEKS ENERGETIC SALES / FIELD TEAM LEADER** Kolalux is urgently hiring sales/field team leader whose role is to be responsible for: *organizing, monitoring and communicating all sales related tasks *prepare and deliver sales reports *researching, planning and coordinating sales operations *implementing sales techniques and creating detailed...

  • Sales Team Leader

    3 weeks ago


    Johannesburg, South Africa Energy at Work Projects Full time

    The Sales Team Leader will be required to manage a Team of 10 - 15 Sales Consultants. These consultants will be selling a variety of insurance products across both short and long term insurance. **Duties and Responsibilities**: - Lead a team of Sales Consultants - Drive targets and quality business - Work closely with the QA to identify coaching needs -...


  • Johannesburg, South Africa Educor Full time

    **Sales Supervisor/ Team Leader (Call Centre) JB4122**: Randburg, Johannesburg, Gauteng - Customer Service - Sales Supervisor/ Team Leader (Call Centre) JB4122 Randburg, Johannesburg Market Related Fixed Term Contract Are you an experienced and motivated sales leader with a passion for driving results? We are currently seeking a dynamic Call Centre Sales...

  • Team Leader

    2 weeks ago


    Johannesburg, South Africa Yelani consultants Full time

    Yelani Consultants is seeking dynamic individuals to join our team as Face-to-Face Insurance Sales Team Leader **Requirements**: - Minimum of one year experience in insurance sales - Matric certificate - Proven ability to build and lead successful teams - Self-motivated and capable of working with mínimal supervision

  • Team Leader

    7 days ago


    Johannesburg, Gauteng, South Africa CallForce Full time

    Team Leader - Sales Fulfilment TeamJoin our dynamic team at CallForce, an esteemed BPO service provider offering tailored contact centre solutions from South Africa to the global market. At CallForce, we envision substantial growth in the South African GBS sector by creating job opportunities for the youth and fostering valuable skills for bright...


  • South Africa Bubingaa.Co Full time

    TEAM LEADER/ASSISTANT TEAM LEADER VACANCYIf you think you have what it takes to run a successful team and work under pressure then this job is for you.We are looking for a hard working, energetic and positive person to fill the position as a Team leader or Assistant team leader.Basic from R6 000 – R10 000 per month depending on your...


  • Johannesburg, Gauteng, South Africa CallForce Full time

    Sales Team Leader Cape TownLead and manage a team of Call Centre Sales Agents to achieve exceptional results.Min 2 years contact Centre Team Leader experienceBPO experience a strong preferenceAble to support day shift employeesStrong contact Centre operations know howEffective people management skillsAble to manage to strict SLA requirementsSalary based on...


  • Johannesburg, South Africa CallForce Full time

     Sales Team Leader Cape TownLead and manage a team of Call Centre Sales Agents to achieve exceptional results.Min 2 years contact Centre Team Leader experienceBPO experience a strong preferenceAble to support day shift employeesStrong contact Centre operations know howEffective people management skillsAble to manage to strict SLA requirementsSalary based on...


  • Johannesburg, South Africa CallForce Full time

     Sales Team Leader Cape TownLead and manage a team of Call Centre Sales Agents to achieve exceptional results.Min 2 years contact Centre Team Leader experienceBPO experience a strong preferenceAble to support day shift employeesStrong contact Centre operations know howEffective people management skillsAble to manage to strict SLA requirementsSalary based on...

  • Team Leader

    2 days ago


    Johannesburg, South Africa Webhelp Full time

    **Job Advert** At Concentrix + Webhelp, commitment, integrity and team playing is valued and well recognised. We’re on the lookout for determined individuals who values the importance of team playing and are ready to step up and lead by shining example as a Team Leader in our bustling Braamfontein office where you’ll work on an exciting international...

  • Team Leader

    7 days ago


    Johannesburg, Gauteng, South Africa Yelani consultants Full time

    Yelani Consultants is seeking dynamic individuals to join our team as Face-to-Face Insurance Sales Team LeaderRequirements: Minimum of one year experience in insurance sales Matric certificate Proven ability to build and lead successful teams Selfmotivated and capable of working with mínimal supervision

  • Team Leader

    2 days ago


    Johannesburg, South Africa Webhelp Full time

    **Other** **Location** - Johannesburg, South Africa**Language** - English*** **Job Advert**: - At Concentrix + Webhelp, commitment, integrity and team playing is valued and well recognised. We’re on the lookout for determined individuals who values the importance of team playing and are ready to step up and lead by shining example as a Team Leader in...