Group Sales Executive Hotel Group
6 months ago
**SCOPE AND PURPOSE OF JOB**:
The Sales Executive will prospect, set appointments and call on existing and potential new clients for the hotel within a territory to sell the product. The person in this position will conduct client needs analyses, demonstrate capabilities, make initial recommendations, suggest products and obtain commitment to recommended properties. In addition, the person will follow company policies as it relates to the completions of contracts and paperwork to submit orders. They will provide management with weekly sales reports summarizing actual sales, pipeline sales and lost sales. This person is responsible for the creating and delivery of client presentations using the necessary equipment. The Sales Executive is instrumental in obtaining and providing the organisation with information on specific clients within their territory using interviewing methods, internet, word of mouth and general research activities.
**KEY PERFORMANCE AREAS**:
- To put into place effective strategies throughout the year in order to achieve the monthly and total year budget.
- To prospect, plan and call on existing and potential clients within an assigned territory to maximize sales opportunities in the Corporate World, Event Management Companies, and Travel Industry regarding conference, events and corporate functions.
- Research areas within the hospitality industry that impact sales for assigned region and target these decision makers and present unique offerings (USP’s) that the lodges provide.
- Accountable for individual sales goals associated with assigned territory and liaise closely with Marketing Consultant to synchronise approaches and communication to market
- Accompany prospective clients on-site inspections showing them banqueting and function facilities, restaurants, rooms, grounds, etc.
- Completes required contracts and paperwork timorously for submission following established company policies.
- Entertain clients / prospective clients who demonstrate potential for high spend or recurring business.
- Negotiate rates and terms in consultation with General Manager. Finalise agreed rates, contracts, admin, etc.
- Compile Sales Pipeline and sales reports.
- Attend and report on sales in management meetings.
**SPECIFIC DUTIES**:
- To take responsibility for an allocated portfolio of accounts, undertaking complete account management responsibilities for maintaining, servicing and developing the account.
- Creates and customises client presentations using available templates and presentation tools.
- Completes and submits sales reports on a timely basis following established division guidelines.
- To ensure all client records are kept up to date including contracts, client potential, past activity and future action required.
- To ensure all client files and records are updated regularly including appropriate rates, contracts, etc.
- To undertake regular market and competitor analysis, paying particular attention to product standard and pricing policy.
- To be fully aware of market conditions and general industry information that may affect current market trends.
- To act as liaison between clients and departments as requested, to assist in problem solving and promoting customer satisfaction where appropriate.
- To undertake special projects on an ad hoc basis which contribute to the overall success of Guvon Hotels & Spa’s.
- The person may also be required to work out of office hours as well as over weekends should the need arise i.e. Workshops / Trade Shows/Site Visits, etc.
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