Head Barista

5 days ago

Cape Town, South Africa Belmond Management Full time

As a Head Barista at Mount Nelson, A Belmond Hotel, you are part of a team that shapes the culinary experience of our guests. In this role, you will master the art of delivering exceptional service and gastronomic and beverage experience. If you’re looking to develop your skills and be part of the future of luxury, this is your moment.

**Primary Responsibilities Include**:

- Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages.
- Initiate Barista training with existing staff, seasonal staff or event staff.
- Sharing of Barista knowledge and most importantly excite and interest other members of staff to do the same.
- Provides prompt, attentive and courteous service to every guest.
- Provide excellent customer service to guests at all times and ensure guest complaints are addressed or reported in a timely manner.
- Ensure that guest preferences and feedback is communicated to Management to enhance the guest experience.
- Assist guests during service with recommendations and selection for perfect pairing with their afternoon tea.
- Assist with inventory management or stock count when required.
- Handling cash, credit, and debit card transactions, ensuring charges are accurate, and balancing the cash register.
- Provide direct service to guests as needed, including, but not limited to, serving tables and seating guests when needed.
- Assist with the set up and break down of tables and other venue set up requirements at special functions and events, as well as working at the special functions and events, as and when required.
- Taking inventory and ordering supplies (with the approval of the Outlet Manager) to ensure the outlet and table supplies are well-stocked.
- Assist with other duties as and when required by management.

**Requirements**:
**What You Bring**:

- Hospitality qualification advantageous.
- 1- 2 years relevant experience in a similar position within a 4- or 5-star hotel environment.
- Excellent communication skills.
- Exceptional customer service orientation.
- Knowledge of silverware - advantageous.
- Good knowledge and understanding of teas and coffees.
- A strong knowledge of food and beverage pairings

**Benefits**

**What We Offer**:
At Mount Nelson, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

- Competitive basic salary and benefits
- Loyalty and recognition rewards programs
- Employee Assistance & Wellness programs

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.

**Location**:

- South Africa, Cape Town

Department:

- Food & Beverage

Employment type:

- Full-time

Experience:

  • Head Barista

    5 days ago

    Cape Town, South Africa Belmond Full time

    As a Head Barista at Mount Nelson, A Belmond Hotel, you are part of a team that shapes the culinary experience of our guests. In this role, you will master the art of delivering exceptional service and gastronomic and beverage experience. If you’re looking to develop your skills and be part of the future of luxury, this is your moment. **Primary...

  • Head Barista

    5 days ago

    Cape Town, South Africa Belmond Full time

    As a Head Barista at Mount Nelson, A Belmond Hotel, you are part of a team that shapes the culinary experience of our guests. In this role, you will master the art of delivering exceptional service and gastronomic and beverage experience. If you’re looking to develop your skills and be part of the future of luxury, this is your moment. Primary...

  • Head Barista

    6 days ago

    Cape Town, South Africa Belmond Full time

    As a Head Barista at Mount Nelson, A Belmond Hotel, you are part of a team that shapes the culinary experience of our guests. In this role, you will master the art of delivering exceptional service and gastronomic and beverage experience. If you’re looking to develop your skills and be part of the future of luxury, this is your moment. Primary...

  • Barista

    6 months ago

    Cape Town, South Africa Rubicon Full time

    About the **Barista **position We are seeking a highly skilled, knowledgeable, and charismatic **Barista **to join our offices in Richmond Park, Cape Town. You will be required to warmly welcome internal and external clients and create and serve a variety of coffees. **Barista responsibilities are**: - Preparing coffee tailored to the client's...

  • Barista / Cashier

    4 months ago

    Cape Town, South Africa Feedem Recruitment Full time

    We are recruiting for a Barista / Cashier to prepare and serve hot and cold beverages, including various types of alcoholic beverages. The barista /Cashier responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items and taking orders. To be successful in this role, you should...

  • Hod for Barista Team for Chain of Restaurants in

    7 months ago

    Cape Town, South Africa CJ's UgandaKenya Full time

    **HOD for Barista & Bar Team** We are a large chain restaurant with multiple locations around East Africa, serving delicious food and beverages to our customers. We are looking for a HOD for Barista & Bar Team to join our team and lead our baristas and bartenders in creating amazing coffee and drinks. As the HOD for Barista & Bar Team, you will be...

  • Barista

    3 months ago

    Cape Town, South Africa Feedem Recruitment Full time

    **Job Advert Summary**: We are recruiting for a Barista to prepare and serve hot and cold beverages, including various types of coffee and tea. The barista responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items and taking orders. To be successful in this role, you should...

  • Barista

    1 month ago

    Cape Town, South Africa Feedem Recruitment Full time

    Job Advert Summary We are recruiting for a Barista to prepare and serve hot and cold beverages, including various types of coffee and tea. The barista responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items and taking orders. To be successful in this role, you should have...

  • Barista and Beverage Specialist

    4 weeks ago

    Cape Town, Western Cape, South Africa Feedem Recruitment Full time

    We are seeking a skilled Barista and Beverage Specialist to join our team at Feedem Recruitment. As a Barista and Beverage Specialist, you will be responsible for preparing and serving hot and cold beverages, including various types of alcoholic beverages. Your key responsibilities will include educating customers on our drinks menu, making recommendations...

  • Cashiers / Barista - Franschhoek

    1 month ago

    Cape Town, South Africa Feedem Recruitment Full time

    We are recruiting for a Cashiers /Barista to receive payments and issuing receipts as well as keeping track of all cash and credit transactions. To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate..Established in 1975, Feedem is a large contract catering company in...

  • Barista / Cashier

    1 month ago

    Cape Town, Western Cape, South Africa Feedem Recruitment Full time

    We are seeking a skilled Beverage Service Specialist to join our team at Feedem Recruitment. The ideal candidate will have a passion for delivering exceptional customer service and a strong knowledge of brewing equipment.Key Responsibilities:Prepare and serve hot and cold beverages, including various types of alcoholic beverages.Educate customers on our...

  • Tuckshop Supervisor

    4 weeks ago

    Cape Town, South Africa Feedem Recruitment Full time

    **Job Advert Summary**: We are recruiting for Tuckshop Supervisor to manager an oveseen the overall management of the tuckshop including receiving payments and issuing receipts as well as keeping track of all cash and credit transactions. To be successful in this role, you should have previous experience in a customer service position and good knowledge of...

  • Tuckshop Supervisor

    3 weeks ago

    Cape Town, South Africa Feedem Recruitment Full time

    Job Advert Summary We are recruiting for Tuckshop Supervisor to manager an oveseen the overall management of the tuckshop including receiving payments and issuing receipts as well as keeping track of all cash and credit transactions. To be successful in this role, you should have previous experience in a customer service position and good knowledge of how...

  • Restaurant Supervisor

    6 months ago

    Cape Town, South Africa CTICC Full time

    **The main purpose of this position is**: The Restaurant Supervisor is responsible for assisting the Beverage and Restaurant Manager for the upkeep and maintaining of service standards of the Restaurants. They are responsible for effectively assisting the staff and baristas on duty to execute their daily operational duties. In addition, the Restaurant...

  • Senior Software Engineer

    1 month ago

    Cape Town, South Africa FutureList Full time

    Ozow is looking for a Senior Software Engineer, to collaborate with other developers in writing well-designed, testable code. You will be working with a team of passionate technology professionals, developing with modern technologies, and solving tough problems. Our team is hands-on, collaborative and driven. Our expanding team is moving the needle and...

  • Festive Card Writer

    2 months ago

    Cape Town, South Africa Yuppiechef Online (Pty) Ltd Full time

    **Who we are and what we are looking for**: Yuppiechef is South Africa's premier kitchen and homeware omnichannel retailer with a big vision to build the world's best shopping experience and to help people find moments of joy at home. The customer experience is always at the front of our minds here at Yuppiechef and card writing is a tradition that has been...

  • Customer Support Team Lead

    5 months ago

    Cape Town, South Africa Ozow Full time

    **What to expect** In this role, you will be responsible for leading and managing a team of 8-12 Live Support Consultants. You will create a High Performance culture that delivers an exceptional customer experience at every interaction. You will do this in a manner that encourages personal development, rewards excellence and holds people accountable for...

  • Card Writer

    6 months ago

    Cape Town, South Africa Yuppiechef Online (Pty) Ltd Full time

    **Who we are and what we are looking for**: Yuppiechef is South Africa's premier kitchen and homeware omnichannel retailer with a big vision to build the world's best shopping experience and to help people find moments of joy at home. The customer experience is always at the front of our minds here at Yuppiechef and card writing is a tradition that has been...

  • Social Media Coordinator

    7 months ago

    Cape Town, South Africa Initiate international Full time

    Are you a lively, dynamic, and passionate individual with an unquenchable love for social interactions? If so, we’re on the lookout for a Social Media Guru to inject life into our marketing team! Your mission, if you choose to accept it, is to be a driving force in elevating our brand to unprecedented heights. As the **Social Media Coordinator** in our...

  • Social Media Coordinator

    7 months ago

    Cape Town, South Africa Initiate international Full time

    Are you a lively, dynamic, and passionate individual with an unquenchable love for social interactions? If so, we’re on the lookout for a Social Media Guru to inject life into our marketing team! Your mission, if you choose to accept it, is to be a driving force in elevating our brand to unprecedented heights. As the **Social Media Coordinator** in our...