Facilities Administrator
2 weeks ago
A national Property Investment company based in Rosebank has a vacancy for a strong administrator with an assertive nature to join their highly effective team
**Responsibilities**:
This position requires strong administration and communication skills. As part of a team, you will be responsible for ensuring tenant and operational issues / concerns are acknowledged and addressed in a timely and efficient manner. In this role, you will be the first point of contact for a variety of facilities management requirements, in particular you will effectively administer the reporting, recording and progression of a wide range of Facilities issues, as well as general administrative and reporting support to the Portfolio Manager
**Facilities**:
- Facilities tasks including, but not limited to:
- All filing, database functions, scanning, printing and other ad hoc duties;
- Minute taking during any Facilities Meetings as directed
- Opening job cards and managing the progress
- Major works: monitor and follow up on progress
- Inspections: monitor and follow up on progress
- Project tracking
- Ensure that tickets are assigned on a daily basis to the relevant staff member within the department
- Ensure to update the timeous feedback from the relevant project manager/relationship manager
- Ensure that there is no duplication of tickets on the system
- Ensure that weekly open ticket reports are sent automatically
- Ensure to print out the relevant persons reports
- Ensure that the relevant persons work through their lists promptly
- Ensure one-on-one meetings are held with relevant persons in order to assist with the updating of the relevant ticket reports and where feedback if required
- All other general office administrative functions as directed, to be carried out accurately and timeously
- All filing, database functions, scanning, printing and other ad hoc duties
- Office admin
- Fleet reporting
- All other administrative tasks as required
**Requirements**:
- 1-2 years facilities help desk experience
- Experience on facilities software (advantageous)
- Excellent customer service orientation
- Ability to deal with pressure and deal with multiple conflicting priorities
- Bilingual advantageous
- Ability to manage conflicting parties
- Excellent problem solving and decision making abilities
- Integrity, assertiveness, flexibility, accuracy, accountability and the ability to cope with pressure
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