General Manager
3 days ago
Responsible for every function of the JHB agency: business development, client strategy and direction, creative, production, media, research, digital, HR, finance and legal.
The GM has the responsibility of managing client relationships and the profitability of the agency.
Job Title:
General Manager
**Job Description**:
Key Aspects of the role:
- Creating and implementing growth strategies with the Managing Director
- Supervising employees and other managers
- Create quarterly and annual sales forecasts presented to the MF/FD
- Creating and managing budgets
- Create strategic proposals to promote services
- Oversee recruitment and training
- Setting key performance goals
- Business Development
- Developing marketing strategies
- Hiring employees
- Overseeing daily operations
- Suggest improvements for employees
Objectives of this role
- Develop strategic plan for optimized productivity
- Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes
- Adhere to company standards for excellence and quality
- Seek out opportunities for expansion and growth by developing new business relationships
- Provide guidance and feedback to help others strengthen specific knowledge/skill areas
**Responsibilities**:
- Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals
- Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share
- Maintain project timelines to ensure tasks are accomplished effectively
- Develop, implement, and maintain budgetary and resource allocation plans
- Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values
- Resolve internal staff conflicts efficiently and to the mutual benefit of all involved
- Escalate any issues or concerns to the Managing Director timeously
Required skills and qualifications
- Proven success in a managerial role
- Strong decision-making ability
- Excellent communication, collaboration, and delegation skills
- Proven ability to develop and achieve financial plans and proven track record of revenue growth
- Ability to motivate and lead employees, and hold them accountable
- Strong working knowledge of operational procedures
Preferred skills and qualifications
- Bachelor’s degree (or equivalent) in business management or related field
- Experience in conducting performance evaluations
- Working knowledge of human-resources processes
- 8-10 Year’s experience in a similar role in a Creative Agency
- Strong background in managing cross functioning teams
- Calm, methodical and solutions-driven mindset
**Location**:
Sandton
Brand:
Dentsu Creative
Time Type:
Full time
Contract Type:
Permanent
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