Business/sales Representative

1 week ago

Durban, South Africa Staff Solutions Full time

**KwaZulu Natal**, Durban**

**Monthly Cost To Company (Market related)**

**NEW VACANCY ALERT**
**Our client in the automotive sector seeks to employ a Business/Sales Representative to be based at their operations in Kwa-Zulu Natal**

**Duties**:
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- **Achievement of Sales Budget (Revenue, Margin, Units)**
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- **Support the implementation of the Stores strategy**
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- **Canvassing and opening of new customer accounts based on their viability as future customers**
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- **Provide the customer with stands, P.O.S. material, claims and rotation procedure training**
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- **Assist with consignment stock process when required**
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- **Update customer database by providing new information regarding new customers and/or updating existing information**
***:

- **Monthly SBO meeting with Regional Manager to feedback status of new business**
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- **Monitor monthly sales per customer using the Sales Management process**
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- **Buying patterns and volumes (increasing/decreasing/stable number of units) and profitability of customers**
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- **The setting up model stocks per customer i.e. unit mix required and sold**
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- **Stock rotation in line with consignment stock/model stock levels**
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- **The need for scrap recovery**
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- **Customer satisfaction levels through joint visitations with Regional Manager**
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- **Appropriate support in master and dynamic route planning in collaboration with warehouse staff and logistics**
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- **Selling of concepts and ideas to customer**
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- **Appropriate links between internal and external customers eg. Debtors, customer integration centre, warehousing and the customer)**
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- **A set daily calling cycle**
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- **Introduce new marketing and promotion ideas and assisting the customer in aligning its strategy with that of the Company (marketing strategy)**
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- **Provide input into the sales budgeting process on an annual basis**
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- **Daily extrapolation of sales information from the SAP system to assess actual units against target units and implement a plan of action if necessary**
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- **Manage and monitor gross profit on a daily basis and implement action plan if necessary**
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- **Provide regular presentations/training to customers on products and pricing to ensure that the customers are kept up to date with technical product changes**
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- **Build customer relations by planning, controlling and updating delivery schedules, pricing, customer model stocks**
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- **Ascertain whether correct pricing structures are in place at all times**
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- **Host regular trade evenings and suitable entertainment in order to promote the product and grow/develop customer relations**
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- **Initiate and monitor all promotional activity to develop and grow existing customer base and market share in consultation with the customer and Regional Manager**
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- **Respond timeously to all queries raised by customers**
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- **Follow up on all cases of dissatisfied customers and ensure that an action plan is implemented to resolve such cases to everyones satisfaction**
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- **Build and maintain satisfactory working relationships with customer liaison, debtors, warehouse staff and logistics (customer information centre)**
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- **Ensure daily and weekly discussions take place with customer liaison (customer interface centre - CIC) and other aforementioned stakeholders to ensure that all customer queries are followed up and satisfactorily resolved**
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- **Assist customer liaison department with maintaining customer base by updating customer information when necessary**
***:

- **Provide monthly feedback to the Regional Manager on all activities relating to the customer**
***:

- **Co
- responsible with debtors for effective, timeous collection of outstanding debtor’s monies**
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- **In collaboration with debtors ensure that all outstanding debtors are less than 45 days at all times**
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- **Assist debtor’s staff in resolving customer queries**
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- **Pro-actively manage customers with potentially high risk for the Company and liaise with debtors in respect of any action planning that needs to be done**
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- **Responsible for ensuring that vehicles and other company equipment are maintained in accordance with company policy and procedure**
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- **Reduce operational costs by optimizing company resources (cell phone, car etc) and curbing unnecessary expenses**
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- **Monitor buying patterns of all customers to assist in the forecasting of stock requirements on a monthly basis**
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- **Ensure proper planning and monitoring of consignment stock in line with stock movement**
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- **Monitor stock rotations and replenish with new stock in need**
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- **Assist the customer in managing their own stock levels and mix**
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- **Liaise with warehouse on an ongoing basis to ensure optimal availability of stock in an effort to resolve any outstanding queries**
***

**Requirements**:
***
- **Matric

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