Hpcsa Dental Call Centre Agents Randburg, Jhb

2 weeks ago


Randburg, South Africa MedE Recruit Full time

HPCSA Registered Dentists
- HPCSA Registered Dental Students
- HPCSA Registered Dental Therapists
- HPCSA Registered Oral Hygienists
- HPCSA Registered Dental Assistants
- Registered Dental Technicians with appropriate experience

COMMUNICATION IS KEY. They are looking for energetic, passionate, and confident team members to communicate as a liaison between dental professionals, the organisation, and their customers. Various opportunities are available.

**Hours: Please note that you will be expected to work a 9-hour shift in a 24-hour cycle, including after hours and or during the night.**

**Salary**: R12 000 per month

**Area**: Randburg Johannesburg

**Training**: 6 weeks of training will be provided **(Training hours are from 14:00 - 00:00)**

**Responsibilities may include but will not be limited to**:
(You will communicate with US clients and professionals)
- Review treatment plans and diagnostic information for appropriateness and accuracy, before submitting it to a network licensed dental professional for final approval.
- Support customer care associates, offering guidance and clinical support as needed including communication with patients and doctors
- Recommend changes to be made.

**Minimum Requirements**:

- Active HPCSA Registration or Dental Tech Registration
- Excellent communication skills (Both written and spoken), fluent English as you will be communicating with professionals in the US.
- Excellent communication, conversation, and active listening skills
- Experience with clear aligner treatment is a plus
- Strong computer navigation skills
- Strong attention to detail and organization
- Typing skills of 45+ WPM a plus



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