Switchboard Operator

2 weeks ago


Cape Town, South Africa Victoria & Alfred Hotel Full time

JOB TITLE

Switchboard Operator

REPORTS TO

Front-office Manager

DUTIES &
RESPONSIBILITES
- Ensure that all company policies, procedures & SOPs are adhered to
- Accurate knowledge of hotel facilities & services offered to promote hotel
- Answer guest queries & resolve problems if able to otherwise seek assistance from Duty Manager
- Any other duties that may be required

CORE COMPETENCIES
- Excellent communicator
- Excellent command of English - both written & verbal
- Customer service
- Attention to Detail
- Good team player
- Act in good faith & in the best interest of the Company at all times
- Knowledge of Opera would be an advantage
- Ability to work shifts, week-ends & public holidays

**Must have at least 2 years experience

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)


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