Im Specialist: SAP Eam

4 weeks ago

Johannesburg, South Africa De Beers Group Full time

**Company Description**
De Beers is a member of the Anglo American plc group. Established in 1888, De Beers is the world’s leading diamond company with unrivalled expertise in the exploration, mining and marketing of diamonds. Together with its joint venture partners, De Beers employs more than 20,000 people across the diamond pipeline, and is the world’s largest diamond producer, by value, with mining operations in Botswana, Canada, Namibia and South Africa. As part of the company’s operating philosophy, the people of De Beers are committed to Living up to Diamonds by making a lasting contribution to the communities in which they live and work, and transforming natural resources into shared national wealth.

The purpose of this is role is to support the De Beers business strategy to directly drive business value.

This is a tactical and operational role conducting and managing IM demand management, support, governance, analysis, project and vendor management services within the targeted domain.

**KEY PERFORMANCE AREAS**:

- Work safely and be committed to being a safety leader.
- Optimise business performance by enhancing the alignment between business processes and IM systems.
- Provide coaching, training and advise on future use of technology and business process to targeted clients
- Work closely with process owners and key users to understand business requirements and drive the building of quality solutions.
- Perform functional analysis, requirements definition and solution configuration and testing, in conjunction with delivery teams.
- Develop functional specifications and setting of configurations in partnership with third party development teams.
- Drive the adoption of best practice and enforce the use of standard systems and solutions.
- Keep up to date with technology trends and developments and suggest enhancements.
- Act as the key specialist point of contact for service providers and clients in problem solving and investigations related to service and technology incidents and requests.
- Identifies risk root causes and quantify potential business impact. Implements solutions to reduce level of exposure.
- Manage and optimise targeted functional systems/modules to support efficient and accurate workforce management.
- Develop reports and dashboards to analyse data for decision-making.
- Adheres to and participates in governance forums and processes.

**Qualifications**
The successful incumbent must meet the following criteria:

- An undergraduate qualification (Bachelors degree or equivalent) in the relevant IM or functional discipline.
- Experience working in a multinational, multi-cultural environment.
- IT Service Delivery, vendor management, project management.
- Business case formulation, design and delivery of global enterprise solutions.
- Stakeholder engagement and management.
- SAP EAM certification
- SAP Application Management and Development Tools (capabilities) understanding

**REQUIRED SKILLS / COMPETENCIES**:

- Strong thinking and problem-solving skills.
- A self-starter who takes the initiative and follows through.
- Proven skills in setting goals, planning, prioritising and administering work.
- Business improvement tools and techniques
- Work self-sufficiently with attention to detail

**Additional Information** Our Values**

**Put Safety First** - We consider all risks to people and the environment before proceeding with any activity. We address risks before beginning any activity, even if this means stopping a task. Zero Harm is always our goal.

**Be Passionate** - We are exhilarated by the product we sell, the challenges we face and the opportunities we create.

**Pull Together** - Being united in purpose and action, we will turn the diversity of our people, skills and experience into an unparalleled source of strength.

**Build Trust
- **We will always listen first, then act with openness, honesty and integrity so that our relationships flourish.

**Show we Care** - The people whose lives we touch, their communities, nations and the environment we share, all matter deeply to us. We will always think through the consequences of what we do so that our contribution to the world is real, lasting and makes us proud.

**Shape the Future** - We will find new ways. We will set demanding targets and take both tough decisions and considered risks to achieve them. We will insist on excellent execution and reward those who deliver.

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