Short Term Insurance Claims Consultant

4 weeks ago


Johannesburg, South Africa Ultra Personnel Full time

Matric and RE5
Minimum of 3 years short term claims experience
You will attend to motor and non-motor claims
Experience with personal and commercial lines claims
Reliable transport
Relevant NQF 4 or NQF 5 qualification within the financial industry (120 credits)
Personal lines and commercial lines class of business certificate, if applicable
Registration and facilitation of motor and non-motor claims.
Arranging emergency service assistance for clients such as roadside assistance or burst geyser.
Notifying the relevant insurance company that they will be receiving a claim form.
Continuously monitoring the progress of the claim and updating the client accordingly.
Obtaining photos from clients for vehicle damage, damaged items etc.
Continuously follow up on claim progress with insurers.
Contacting the assessor to understand why the claim was rejected or only paid out portion of the claim.
Ensuring the assessor contacts the client to discuss the claim.
Discussing settlement with client and ensuring client signs agreement of loss.
Arranging for collection of the salvage from the client.
Analysing the settlement amount and negotiating this with the insurer to ensure the client receives a fair settlement.
Ensuring the clients item has been successfully replaced/ money has reflected in clients account.


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