Maintenance Service Administrator

2 weeks ago


Johannesburg, South Africa CareerfinderZA Full time

**Key Performance Area**:

- Preparation of contracts for new / existing customer
- Creation and maintenance of new and existing Contracts
- Process monthly invoicing for all Maintenance Contract customers
- Maintain an invoice schedule, ensuring timeous invoicing
- Maintain and distribute monthly service schedules to customers and
- internal regions.
- Mailing of monthly invoices to Maintenance Contract customers
- Termination letters to be sent out minimum of 30 days in advance
- Assist contract customers with queries
- Key communicator between Contracts department and Service departments
- Ensure costs to contracts are being processed timeously
- Contract analysis to ensure all obligations are met before contract termination
- Update sites and objects relating to contract
- Facilitate the communication process between contract accounts and service departments
- Assist and facilitate with any queries on maintenance contracts from client and service departments
- Assist with identification of problematic units, verification of work history and approval processes
- Assist and facilitate with any overdue accounts

**Minimum Requirements**:

- Matric. A higher institution qualification would be advantageous
- 2 years Experience in a similar role
- Strong Microsoft Office skills, advanced Excel
- Must have a valid driver’s license
- A good working knowledge of the business processes, excellent communication skills (both verbally and in writing)
- Knowledge of Imax 6 and Contracts Module would be an added advantage



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