Debt Collection Agent 3rd Party Collections

2 weeks ago


Johannesburg, South Africa Exclusively Remote Full time

Job Summary**:(remote 3pm-11pm)**

Key Responsibilities:

- Conducting thorough investigations and negotiations with debtors to reach mutually beneficial payment arrangements and settlement agreements
- Collecting and analyzing financial and personal information from clients and debtors to determine appropriate payment plans
- Maintaining accurate and detailed records of all interactions with clients and debtors
- Adhering to all relevant state and federal laws governing debt collection practices
- Developing and maintaining strong relationships with clients, legal representatives, and other key stakeholders
- Meeting or exceeding monthly collection targets and goals
- Preparing and submitting regular reports to management regarding portfolio performance and status update

Qualifications:

- A minimum of 2 years of experience in 3rd party debt collection
- Excellent negotiation and communication skills
- Strong organizational and time management skills
- Ability to work independently and in a team environment
- Knowledge of state and federal debt collection laws and regulations
- Proficiency in Microsoft Office and debt collection software

Application Question(s):

- Have you worked for a company that offers payroll services to clients?


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