Junior Financial Systems
2 weeks ago
**Description**
An established Information Services company, with their head office based in East London (IDZ) and Pretoria, is requiring a Junior Finance / ERP System / Application Support Consultant to provide system, and business support to their clients in their industry.
Role : Junior Financial Systems / Application Consultant
Minimum Requirements:
- Minimum: National Diploma / Degree in Finance or Information Systems field
- Preferred: Bachelor of Commerce Degree / Information Systems Degree / Practical Experience
- Valid Driver’s Licence
- Willingness to travel nationally when required ( Eastern Cape / Gauteng )
**Responsibilities**:
The successful applicant will be responsible for the implementation and support of custom designed business / ERP software specifically.
- Instituting corrective actions by completing accurate and complete Project tickets and ensuring developers understand fully what changes are to be carried out.
- Effective and accurate logging, updates and closure of service desk calls and monitoring time targets of outstanding calls
- Assist and guide organizations to achieve maximum profit and improved controls in a highly competitive market
- Deconstruct client issues and analyse the various solutions in all regions, via various communication channels
- Escalate new feature requests and bugs, and assist the development team in diagnosing and testing the issue(s)
- Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queries
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