Ref# 64547operations Manager, Centurion

1 month ago

Kempton Park, South Africa RAKKGALAKANE RECRUITMENT Full time

Matric / grade 12
- **Degree **/Diploma **Logistics/ Supply Chain Management
- **Minimum 3 years’ experience in a Supervisory role or Minimum 1 year experience in a management role in an automotive warehouse environment**:

- **Minimum 3 years’ experience in processing of automotive parts claims - Short supplies, Over supplies, Incorrect Supplies, Zero Supplies, Damages**:

- **Minimum 3 years ‘experience in direct interaction with clients and customers**:

- **Minimum 1-year technical experience with automotive parts**:

- **Knowledge of ISO 18001 and ISO 9001**:

- **Knowledge of packing/repacking automotive parts**

**DUTIES & RESPONSIBILITIES**
- **Ensure timeous and accurate processing of dealer claims within the agreed KPI.**:

- Ensure parts inspection as per client regulations
- Ensure all reports are submitted on time as per agreement with the client.
- Submit client transport claims timeously and ensure credits are processed within the agreed timeframe.
- Submit and present results of claims and detail thereof
- **Ensure timeous repacking, overpack and inbound quality of automotive parts as per SLA**:

- Maintain and improve document control and storage procedures
- Maintain work Instructions, processes, and all other documents as per audit and client requirements
- Maintain all Quality standards and OHS standards as per ISO and company standards
- Ensure all employees are trained and competent to meet Company, client and legal requirements.
- Ensure Continuous Improvement of operational processes
- Regular meetings and presentations with client to be effectively executed
- Maintain housekeeping standards and 5S
- Achieve required results in all internal and external audits
- Ensure to meet all client and internal KPI’s
- Maintain sound relationship with the client and dealers
- Manage employees in accordance with the code of conduct. This includes issuing of discipline and initiating hearings as required
- Maintain high morale and team spirit through continuous coaching and effective communication

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