Ref# 67027 Ee Logistics Coordinator

3 weeks ago

Kempton Park, South Africa RAKKGALAKANE RECRUITMENT Full time

**REF# 67027 EE Logistics Coordinator (Transport Service and Development)** Kempton Park, RNeg + Ben**
- **Grade 12**:

- **Relevant Tertiary Qualification in Logistics, Supply Chain Management, Transport management an advantage**:

- Intermediate computer literacy level in MS Word, PowerPoint, and Outlook
- **Knowledge of WMS systems**:

- **Proficient in Excel/PowerPoint for data management and reporting** Intricate understanding of work balancing and capacity planning between multiple departments within an operation to find synergies to be able to achieve the highest output from a limited amount of resources
- **2-5 years relevant experience in: Retail industry (Transportation Role)**:

- Planning, scheduling & balancing of workload
- Supply chain environment Customer Services with regards to dealing with all levels of functions from clients (internal & external) within a Warehouse and Transportation environment
- Transporter service level management
- Intricate understanding of synergies to be able to achieve the best output between the warehouse &transporter as per the clients’ requirements/KPI
- **Extensive knowledge of Inbound, Outbound and Return processes and workflows including transportation requirements (Warehouse/Transport)**:

- Sound and proven skills in Organizing, Directing, Controlling & Monitoring.
- Must be able to meet and manage customer expectations and ensure compliance to Policies, Regulations, Work Instructions and Workloads
- **Good understanding of domestic and cross border/international transport requirements**:

- **Focus on compliance levels with regards to documentation and export & import controls**:

- Must be able to build and maintain strong relationships with customers (internally & externally)
- **ERP / MRP / Planning & Scheduling systems exposure**:

- **DUTIES & RESPONSIBILITIES**:

- Transporter management: Co-ordinating/Consolidating all the information from various transporters in a presentable manner
- Understand the client’s business & requirements
- Develop a strong, trusting relationship with clients and transporters
- Deep understanding and execution of contractual SLAs & KPI’s
- Proactively driven to identify, action, and manage on deliverables
- Adherence to HSE compliance and responsibilities
- Adherence to tasks not stipulated in job profile i.e., audit compliance, adhoc duties due to operational requirements
- Maintain various reports in line with KPI and contractual obligations Complete daily system checks to ensure all data to and from the transporters system is working
- Daily team meetings with various stakeholders, aligned to client and transportation deliverables
- Ensure client queries are managed daily and necessary escalation and issue resolution is addressed within KPI
- Support in creating and maintaining processes, SOP’s, Work Instructions etc.
- Ensure on going performance measurement, systems and metrics are used and in line to service excellence and client centricity
- Have clear and consistent communication within operation and between the warehouse, transporter and client to ensure all achievements and exceptions are managed pro-actively to ensure proper management of expectations Consistently reviewing data to identify areas of improvement to support the overall services and development of the transportation product
- Invoice management and execution

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