Camp Manager Timbavati

2 weeks ago

Hoedspruit, South Africa Executive Placings Full time

Looking for a Camp Manager for a 5* star lodge in the Timbavati. This is a live-in position.

Experience required:
Experience in the service industry especially in dealing with guests and staff

Previous camp manger / safari host experience an advantage

Previous experience in a 5 star lodge is an advantage

Previous experience in working with kids an advantage

A basic knowledge of Windows and general computer skill
- would be advantageous

Valid unendorsed SA driver’s license essential

Energetic, proactive person with well-developed concept of the importance of providing a world-class guest experience and the ability to provide that experience as per the company standards

Good interpersonal skills - able to function as part of a team

Attention to detail and initiative

Flexible and good ability to adapt to change

Diligence and self-motivation to meet deadlines and keep on top of your job

Willingness/ability to share information and teach and inspire others

**Duties**:
Prepare welcome and departure notes for guests, update day sheets and all admin related work

Check guests in during the day and manage dietaries, children, or any other special requests

Implement and follow the BOPs

Host guests during the day

Ensure that all products that come into contact with the guest are consistently of the correct standard

Check set ups for breakfast, lunch and dinner

Make sure the main area is always tidy and styled to the BOPs

Host guests at all meal times and check smooth running of service from the kitchen and waiters

Work closely with Butlers and HODs to maintain a high service standard

Assist in any other departments as and when required

Host/Assist with children’s activities at the lodge

Provide superior service and quality to guests

Must enjoy working with children and be creative when planning fun children’s activities

Assist in the safari shop when needed. Stock takes and sales

Assist with stock takes in all departments

Assist in Guest check outs

Follow the Covid protocols set out by the lodge and help manage them

**Job Type**: Permanent

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