Shift Supervisor

2 months ago

Cape Town, South Africa FPG Foods Full time

**PURPOSE OF JOB**

To execute the restaurant plan by running the shift in line with all KFC systems and processes through:
Executing a winning culture through Company principles,

Execute systems and processes to ensure that operational standards are achieved

Execute the delivery of customer and people promises.

**KEY PERFORMANCE AREAS**

**PEOPLE**

Utilize principles to drive culture in restaurants during shifts

Ensure that the shift is effectively and optimum staffed at all times

Encourage team members to execute product procedures in line with CSL

Ensure that new team members execute training against their training schedule and plan

Assist the ARM/RGM in execution and completion of quarterly training initiatives such as new Window launches in line with the execution completion plan.

Ensure that Company Procedures are followed rigorously in order to ensure the security of people, premises, stock, equipment and monies at all times.

**CUSTOMER**:
Create a customer focused environment which is appealing to KFC’s diverse customer base

Work with the RGM/ARM with the completion of period ROCC evaluation and implement actions to ensure resolution of issues and to drive consistent improvement. Assist RGM/ARM to follow up on ROCC Action Plans, completing actions in a timely manner.

Encouraging and driving team members to execute all product procedures according to standards set out

Address all customer complaints in line with company policy

Ensure that the store consistently provides an excellent customer service by making use of the company tools and reports

**SALES**

Consistently seek to maximize the sales on each shift through exceptional operational standards and a ‘maniacal’ approach to customer service. Set and communicate Bold Sales Goals to the team, striving to consistently exceed sales targets.

Assist with developing a strong sales culture in your store, understand this and filter down to team members for every shift.

**PROFIT**

Maximise the profitability of each shift by understanding and controlling all restaurant costs (e.g. labour, food, maintenance, and consumables etc.).

Utilise system reports and company tools to guarantee 100% product availability, investigating and following up on all discrepancies.

**QUALIFICATIONS, COMPETENCIES AND SKILLS**

Grade 12

Previous experience of managing a shift/ running a restaurant (QSR)

Previous KFC experience advantageous

Excellent planning and time management

Excellent verbal and written communication skills

Ability to multitask and prioritise

Self-starter with strong problem-solving skills

Customer-centric mindset.

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)

**Education**:

- High School (matric) (required)

**Experience**:

- KFC: 2 years (required)
- Fast Food Restaurant: 3 years (required)

  • Shift Supervisor

    5 months ago

    Cape Town, South Africa Signal Hill Products Full time

    **Position/Title**: Shift Supervisor **Reports Too**: Operations Manager **Function**: Logistics **Area**: South Africa **Number of Reports**: 4 **Overall Responsibility**: Shift Supervisor is responsible for ensuring that staff members are present for the shift and that all operations are carried out safely and on time. Shift Supervisor to oversee...

  • Shift Supervisor

    5 months ago

    Cape Town, South Africa Signal Hill Products Full time

    **Signal Hill Products is looking for a Shift Supervisor!!!** **Position/Title: Shift Supervisor** **Function: Warehouse & Logistics** **Area South Africa** **Overall Responsibility**: Manage and supervising the receiving, picking and dispatch team and provide effective guidance. **Focus Area 1:Stock health** Oversee shift operations and handover. Ensure...

  • Shift Supervisor

    5 months ago

    Cape Town, South Africa Smartx Solutions Pty Ltd Full time

    Be the Driving Force! Shift Supervisor Role for Plant Operations! Our client is looking for a Shift Supervisor to join their dynamic team in Capetown. JOB SUMMARY: This person will be responsible for the shift operation of the plant; will liaise with the maintenance personnel for the planning of maintenance intervention and to mitigate the impact on the...

  • Shift Supervisor Production

    2 months ago

    Cape Town, South Africa Bridgena Barnard & Associates Full time

    Plumstead area Shift Supervisor position available for an experienced production supervisorGrade 12 / MatricGood Excel skills5 years exp as a shift supervisor / Team Lead within a factoryStaff supervision and trainingQuality product delivery within deadline targetsOTIFTimesheet managementLabour allocation and within budgetProblem solving and reporting on...

  • Shift Supervisor Production

    2 months ago

    Cape Town, South Africa Bridgena Barnard & Associates Full time

    Plumstead area Shift Supervisor position available for an experienced production supervisorGrade 12 / MatricGood Excel skills5 years exp as a shift supervisor / Team Lead within a factoryStaff supervision and trainingQuality product delivery within deadline targetsOTIFTimesheet managementLabour allocation and within budgetProblem solving and reporting on...

  • Shift Supervisor

    2 months ago

    Cape Town, Western Cape, South Africa Profile Personnel Full time

    Job Title: Shift SupervisorProfile Personnel is seeking a highly skilled and experienced Shift Supervisor to join our team in Western Cape. As a Shift Supervisor, you will be responsible for overseeing the daily operations of our water treatment facility, ensuring the highest quality of service and safety standards are met.Key Responsibilities:Supervise and...

  • Shift Supervisor

    4 weeks ago

    Cape Town, Western Cape, South Africa Profile Personnel Full time

    Job Title: Shift SupervisorProfile Personnel is seeking a highly skilled and experienced Shift Supervisor to join our team in Western Cape. As a Shift Supervisor, you will be responsible for overseeing the daily operations of our water treatment facility, ensuring the highest quality of service and safety standards are met.Key Responsibilities:Supervise and...

  • Laboratory Shift Supervisor

    1 month ago

    Cape Town, Western Cape, South Africa SGS Full time

    Job Title: Shift SupervisorAs a Shift Supervisor at SGS, you will play a crucial role in ensuring the smooth operation of our laboratory. Your primary responsibility will be to oversee the daily activities of laboratory staff, ensuring that all tasks are completed efficiently and effectively.Key Responsibilities:Manage laboratory staff, providing guidance...

  • Shift Supervisor

    5 months ago

    Cape Town, South Africa City of Cape Town Full time

    **JOB DESCRIPTION** JOB TITLE**:Shift Supervisor (SS)** **PURPOSE OF JOB** To execute the restaurant plan by running the shift in line with all KFC systems and processes through: - Executing a winning culture through Company principles, - Execute systems and processes to ensure that operational standards are achieved - Execute the delivery of customer...

  • Shift Supervisor

    2 weeks ago

    Cape Town, Western Cape, South Africa Profile Personnel Full time

    Job Title: Shift SupervisorAbout the Role:Profile Personnel seeks a highly skilled Shift Supervisor to join our team at a reputable water treatment company in the Western Cape. The successful candidate will be responsible for supervising Washline Attendants and Team Leaders, overseeing performance, and ensuring the quality of work.Key...

  • Kfc Shift Supervisor Role

    2 months ago

    Cape Town, South Africa GUNRET FOODS PTY LTD (KFC) Full time

    **Job Description: KFC Shift Supervisor Role** **Location**: Western Cape **Position**: Shift Supervisor As a KFC Shift Supervisor, you will be responsible for overseeing the effective running of restaurant shifts, ensuring compliance with KFC’s high standards of operational efficiency, customer service, and profitability. You will also play a key role...

  • Shift Supervisor

    1 month ago

    Cape Town, Western Cape, South Africa Profile Personnel Full time

    Job Title: Shift SupervisorWe are seeking a highly skilled and experienced Shift Supervisor to join our team at Profile Personnel.Job Summary:The successful candidate will be responsible for supervising a team of Washline Attendants and Team Leaders, ensuring the efficient and effective operation of our water treatment facility.Key Responsibilities:Supervise...

  • Shift Supervisor

    4 weeks ago

    Cape Town, Western Cape, South Africa Profile Personnel Full time

    Job Title: Shift SupervisorWe are seeking a highly skilled and experienced Shift Supervisor to join our team at Profile Personnel.Job Summary:The successful candidate will be responsible for supervising a team of Washline Attendants and Team Leaders, ensuring the efficient and effective operation of our water treatment facility.Key Responsibilities:Supervise...

  • Shift Supervisor

    3 months ago

    Cape Town, South Africa TSU International Full time

    A **Shift Supervisor** is responsible for overseeing operations during a specific shift at a workplace. Their job purpose typically includes the following key responsibilities: - They manage and oversee the work of employees during their shift, ensuring that tasks are completed efficiently and effectively. This includes assigning duties, providing guidance,...

  • Restaurant Shift Supervisor

    5 months ago

    Cape Town, South Africa TradeON (KFC Franchisee) Full time

    Job Summary: As a Restaurant Shift Supervisor at TradeON, a KFC Franchisee in South Africa, you will play a crucial role in ensuring the smooth operation of our restaurant during your assigned shifts. You will be responsible for leading the shift team, providing exceptional customer service, and upholding KFC’s high-quality standards. This position offers...

  • Shift Supervisor

    2 weeks ago

    Cape Town, South Africa TSU International Full time

    Job Purpose: A Shift Supervisor is responsible for overseeing operations during a specific shift at a workplace. Their job purpose typically includes the following key responsibilities. They manage and oversee the work of employees during their shift, ensuring that tasks are completed efficiently and effectively. This includes assigning duties,...

  • Shift Supervisor

    2 months ago

    Cape Town, South Africa Profile Personnel Full time

    Shift Supervisor required for a reputable water treatment company based in Western Cape  Requirements: Matric Certificate with Maths and Science passed. 3 years relevant experience supervising staff and maintenance. N3 Water&Waste Water Treatment will be an advantageous. Basic knowledge of Microsoft Word and Excel will be advantageous. Troubleshoot...

  • Shift Supervisor

    2 months ago

    Cape Town, South Africa Profile Personnel Full time

    Shift Supervisor required for a reputable water treatment company based in Western Cape Requirements:Matric Certificate with Maths and Science passed.3 years relevant experience supervising staff and maintenance.N3 Water&Waste Water Treatment will be an advantageous.Basic knowledge of Microsoft Word and Excel will be advantageous.Troubleshoot problems and...

  • Shift Supervisor

    3 months ago

    Cape Town, South Africa Profile Personnel Full time

    Shift Supervisor required for a reputable water treatment company based in Western Cape Requirements:Matric Certificate with Maths and Science passed.3 years relevant experience supervising staff and maintenance.N3 Water&Waste Water Treatment will be an advantageous.Basic knowledge of Microsoft Word and Excel will be advantageous.Troubleshoot problems and...

  • Shift Supervisor

    5 months ago

    Cape Town, South Africa FPG Foods Full time

    **PURPOSE OF JOB** To execute the restaurant plan by running the shift in line with all KFC systems and processes through: - Executing a winning culture through Company principles, - Execute systems and processes to ensure that operational standards are achieved - Execute the delivery of customer and people promises. **KEY PERFORMANCE...