Tech Officer: Problem Management

5 days ago


Midrand, South Africa BCXP Full time

Business unit, Department, Reporting Business Unit Digital Platform Solutions Department Digital EAS - Outsourcing & AMS - Vodacom Job grade OP1
Core Description
2 - 3 years’ experience in IT problem management and troubleshooting within the Retail / Telecoms industry. Certifications ITIL Professional Memberships in Relevant Industry Level of Engagement & Span of Control Span of Control 0 Level of Engagement Engagement will all levels within the organisation, internal and external to the business.
Special Requirements / Employment Condition Drivers Licence and Reliable Vehicle - both required Ability to work extended /long hours as and when required Required to travel locally Workplace / Physical Requirements Full-time Client Based Position Billable



  • Midrand, Gauteng, South Africa BCXP Full time

    Business Unit, Department, ReportingBusiness Unit: Digital Platform SolutionsDepartment: Digital EAS – Outsourcing & AMS - VodacomJob Grade: OP1Core DescriptionResponsible for supporting the problem management process within the client's organization. This role focuses on identifying, diagnosing, and resolving incidents and problems in the IT...


  • Midrand, Gauteng, South Africa BCXP Full time

    Business unit, Department, Reporting Business Unit Digital Platform Solutions Department Digital EAS - Outsourcing & AMS - Vodacom Job grade OP1Core Description 3 years' experience in IT problem management and troubleshooting within the Retail / Telecoms industry. Certifications ITIL Professional Memberships in Relevant Industry Level of Engagement & Span of...

  • Problem Manager

    1 week ago


    Midrand, South Africa Nexio Full time

    **ROLE PURPOSE** Nexio is a specialist ICT solution provider that helps clients build, support, and manage their IT infrastructures. We have operations in all 9 provinces across the country, over 200 clients and over 600 employees and as a Level 1 BBBEE we put to practice our commitment to South Africa’s transformation agenda, we are at the forefront of...


  • Midrand, South Africa BCXP Full time

    Business unit, Department, Reporting Business Unit CPS Department Field Services Reports To **Team Leader**: Workshop / Ops Specialist: Workshop Grade OP1 Core Description Responsible for maintenance repairs and refurbishment of point of sale devices, including desktops, monitors, printers, scanners, etc. Ensure that daily productivity targets are met...


  • Midrand, South Africa Network Contracting Full time

    Assist senior problem managers in identifying and documenting incidents and problems both from a business and IT perspective - Investigate and diagnose incidents and problems, working with technical teams to identify the root cause. - Contribute to the development and maintenance of the organization's problem management process. - Analyse incident and...

  • Problem Specialist

    2 weeks ago


    Midrand, South Africa Nexio Full time

    Nexio is a specialist ICT solution provider that helps clients build, support, and manage their IT infrastructures. We have operations in all 9 provinces across the country, over 200 clients and over 600 employees and as a Level 1 BBBEE we put to practice our commitment to South Africa’s transformation agenda, we are at the forefront of digital...

  • Problem Specialist

    2 weeks ago


    Midrand, Gauteng, South Africa Nexio Full time

    Nexio is a specialist ICT solution provider that helps clients build, support, and manage their IT infrastructures. We have operations in all 9 provinces across the country, over 200 clients and over 600 employees and as a Level 1 BBBEE we put to practice our commitment to South Africa's transformation agenda, we are at the forefront of digital...


  • Midrand, South Africa BCXP Full time

    Business Unit, Department, Reporting Job grade/level OP2 Business Unit Octane Department Customer First Centre Position reports to Regional Services Manager Span of Control 0 Core Description **Within the Fuel Services Environment**: Accountable for the daily activities relating to inbound, storage and outbound stock / assets movement within the...


  • Midrand, Gauteng, South Africa BCXP Full time

    Business Unit, Department, Reporting Job grade/level OP2 Business Unit Octane Department Customer First Centre Position reports to Regional Services Manager Span of Control 0 Core DescriptionWithin the Fuel Services Environment: Accountable for the daily activities relating to inbound, storage and outbound stock / assets movement within the Distribution...

  • Tech Officer: Onsite

    2 weeks ago


    Midrand, Gauteng, South Africa BCXP Full time

    Business unit, Department, ReportingBusiness Unit:DPSDepartment: Digital EAS - Outsourcing & AMSReports to: Ops Manager: Onsite Support Core DescriptionSolve technical problems to provide an efficient environment by following the correct procedures, policies, and documentation requirementsIdentify resource and equipment requirements, efficient capacity...

  • Tech Officer: Driver

    4 weeks ago


    Midrand, South Africa BCXP Full time

    Business unit, Department, Reporting Business Unit Digital Platform Solutions (DPS) Department Octane Job grade OP1 Core Description 2 years of driving experience. Certifications Professional Memberships in Relevant Industry Level of Engagement & Span of Control Internal staff and engagements Special Requirements / Employment Condition Valid Drivers license...

  • Tech Officer: Driver

    2 weeks ago


    Midrand, Gauteng, South Africa BCXP Full time

    Business unit, Department, Reporting Business Unit Digital Platform Solutions (DPS) Department Octane Job grade OP1Core Description2 years of driving experience. Certifications Professional Memberships in Relevant Industry Level of Engagement & Span of ControlInternal staff and engagements Special Requirements / Employment Condition Valid Drivers license...


  • Midrand, South Africa Liquid Tech (Pty) Ltd. Full time

    **Role Purpose** To deliver day-to-day managed security services (MSS), related to SOC deliverables. Critical in this regard is to execute according to Standard Operating Procedure (SOP) expectations and meeting all related service level agreements (SLAs).It is further expected that these services will be enhanced and matured so that customer value can be...


  • Midrand, South Africa BCXP Full time

    Business unit, Department, Reporting Business Unit CFO Department Logistics Reports To Logistics Supervisor Grade OP1 Core Description To be responsible for the physical binning and issue of stock against appropriate requirements as well as keeping stocks and stores items in good order, records stock movements and keeps the warehouse clean and tidy. Key...

  • Office Administrator

    3 weeks ago


    Midrand, South Africa Hi-Tech Recruitment Full time

    **Gauteng**, Midrand** **R 140 000 - R 144 000 Annually Cost To Company** Office Administrator Go where initiative is appreciated! R140 000 - R144 000 A dynamic and proudly South African company that develops innovative solutions and services to manage critical IT and business environments. An opportunity to join an organization that is committed to...


  • Midrand, Gauteng, South Africa Liquid Tech (Pty) Ltd. Full time

    Role PurposeTo deliver day-to-day managed security services (MSS), related to SOC deliverables. Critical in this regard is to execute according to Standard Operating Procedure (SOP) expectations and meeting all related service level agreements (SLAs).It is further expected that these services will be enhanced and matured so that customer value can be...

  • Office Administrator

    2 weeks ago


    Midrand, Gauteng, South Africa Hi-Tech Recruitment Full time

    Gauteng, Midrand**R R Annually Cost To CompanyOffice AdministratorGo where initiative is appreciatedR R144 000A dynamic and proudly South African company that develops innovative solutions and services to manage critical IT and business environments.An opportunity to join an organization that is committed to creating job opportunities and growing the South...

  • Facilities Manager

    1 month ago


    Midrand, South Africa ikeja Full time

    Hey! We’re ikeja, with a lowercase “i”, always. We’re a home-grown tech company that builds tools and services enabling affordable internet access to Ekasi (Definition: Search Results - Ekasi is a township; slang meaning = my community).In short, we provide the internet and we provide it like never before. We’re changing the game, wait - no one has...


  • Midrand, South Africa Liquid Tech (Pty) Ltd. Full time

    **Role Purpose** This role is responsible for the overall management of all LITSA Customer, Network & Service management, quality, and reporting.The role manages the people, processes and tools required to maintain Network and Services availability and quality according to agreed KPI. This includes oversight and management of outsourced Network Operation...


  • Midrand, Gauteng, South Africa Liquid Tech (Pty) Ltd. Full time

    Role PurposeThis role is responsible for the overall management of all LITSA Customer, Network & Service management, quality, and reporting.The role manages the people, processes and tools required to maintain Network and Services availability and quality according to agreed KPI. This includes oversight and management of outsourced Network Operation Centre...