Service Bookings: Administrator

1 week ago

Pretoria, South Africa Motus Corporation Full time

Motus Renault Centurion has an opportunity available for a SERVICE BOOKINGS ADMINISTRATOR. The purpose of the position is to ensure that the service area is professionally managed; creating a welcoming experience for both telephonic and walk-in customers. Furthermore, to effectively manage all workshop bookings and relevant administration in order for the aftersales customer experience meet and exceed expectations.

**Position Overview**: The purpose of the position is to ensure that the service area is professionally managed; creating a welcoming experience for both telephonic and walk-in customers. Furthermore, to effectively manage all workshop bookings and relevant administration in order for the aftersales customer experience meet and exceed expectations.
**Specific Role Responsibilities**:
**Key Tasks**:

- Professionally meet and greet customers on arrival.
- Answering calls
- Scheduling bookings for customers bringing their vehicles in for service/ repair.
- Contacting customers for campaigns and arranging bookings.
- Preparing and circulating the planning list for the schedule of bookings for the following day to relevant stakeholders across the dealership.
- Pre-print job cards for the next day’s bookings.
- Ensure that relevant processes that affect effective bookings and aftersales experience and results is followed.
- Make booking for clients that parts have arrived so that they can be fitted.
- Ensure that all other relevant processes are adhered to.
- Provide callers with accurate information, taking care to always be knowledgeable and updated around changing information.
- Effectively and professionally handling calls, including the accurate taking of messages and speedy relay thereof to relevant people.
- Responsible for ensuring all documentation is accurately and professionally typed, stored and can be easily retrieved.
- General administration duties as may be requested by management.
- Phone clients and close tickets.
- Update planning boards for next day bookings.

**Qualifications and Experience**:
**Experience Required**:

- 2+ years Bookings Clerk experience or Service Reception experience in a corporate, retail motor dealership environment.

**Qualifications Required**:

- Senior Certificate (Grade 12)

**Other Requirements**:

- Valid, endorsed driver’s license
- Computer literate (Office suite)
- DMS system knowledge is required.

**Skills and Personal Attributes**:
**Essential competencies (essential for meeting nearly all job objectives)**:

- Communication skills in English (read, write & speak). Multilingualism in other languages commonly spoken in the areas is highly desired.
- Working with people, able to easily establish good relationships with stakeholders.
- Administration skills
- Ability to accurately record all relevant information.
- Planning and organising
- Stress Tolerant: Calm and composed under pressure, remains controlled in the face of pressure, complaints, or failure.
- Customer service and management; ability to handle upset customers effectively.
- Attention to detail
- Initiative
- Following instructions and procedures.

**Personal Attributes**:

- Self-motivated, trustworthy and highly responsible.
- Friendly, approachable
- Reliable
- Flexible
- Have lots of patience
- Passion for the brand

  • Dealership Bookings Clerk

    4 days ago

    Pretoria, South Africa GAP Consulting Full time

    Gauteng, Pretoria East - Motor Retail - Service Dept - R R10 000 - R R12 000 - Job ref: GP021533/JO - Vacancy type: Permanent SHIFTINTOHIGHCAREER to a well-established and highly successful Dealer that requires the services of a Dealership Bookings Clerk **Minimum Requirements**: - Must have a minimum of 2 years’ experience as a Bookings Clerk within...

  • Vehicle Bookings Clerk

    3 days ago

    Pretoria, South Africa Sydsen Full time

    A very busy and well-established automotive dealership in **Hatfield (Pretoria)**, is looking for a **Vehicle Bookings Clerk** **Responsibilities**: - Receiving, greeting and assisting customers - Loading workshop hours - Making and receiving of service reception phone calls - Booking in customers vehicles for services & repairs - Giving clients the...

  • Cash Book Clerk

    Found in: Adzuna ZA B C2 - 3 days ago

    Pretoria, South Africa Adzuna ZA B C2 Full time

    Company Description:The law firm provides a comprehensive range of legal services to corporations, financial institutions, and government entities worldwide. With offices in numerous countries across six continents, they combine broad global resources with local knowledge to deliver exceptional legal solutions to their clients.Key Performance Areas (Not...

  • Cash Book Clerk

    Found in: Talent ZA 2A C2 - 4 days ago

    Pretoria, South Africa Network Recruitment Full time

    Company Description:The law firm provides a comprehensive range of legal services to corporations, financial institutions, and government entities worldwide. With offices in numerous countries across six continents, they combine broad global resources with local knowledge to deliver exceptional legal solutions to their clients.Key Performance Areas (Not...

  • Administrative Assistant

    6 days ago

    Pretoria, South Africa Al Futtam International Full time

    **Responsibilities**: - Student administration and communications: - Supporting current and prospective students by resolving inquiries effectively and in a timely manner; Providing support to all students and refer complicated matters to the client service centre; Assisting students in the registration process; - Communicating registration requirements...

  • Brooklyn, Pretoria: EVENTS OPERATIONS

    Found in: Talent ZA 2A C2 - 3 weeks ago

    Pretoria, South Africa Cora ONeil Recruitment Agency Full time

    Brooklyn, Pretoria: EVENTS OPERATIONS & LOGISTICS BOOKING AGENTDuration: 6 months contract with possibility of becoming permanentMinimum Requirements:-Well presentable, efficient and professional female-Fully bilingual in both Afrikaans & English a must (Afr & Eng client base)-Matric / Grade 12-Minimum 2 years recent accounting experience a must...

  • Administrative Sales Leader

    Found in: Talent ZA 2A C2 - 3 weeks ago

    Pretoria, South Africa Service Solutions Full time

    My client, a national distributor of chemical / hygiene products into retail and hospitality is seeking to employ a sales leader to join their busy teamEffectively this role is overseeing the key accounts - ensuring excellent serviceAdministrate the full ordering process (sales invoices & quotes), telephone management, all customer related and internal...

  • Sales Administrator

    4 days ago

    Pretoria, South Africa Herotel Full time

    Applications are invited for the **Sales Administrator** position to be based in **Tshwane / Potchefstroom** **PURPOSE OF THE ROLE**: Sales Administrators provide support for our sales representatives, complete front line and back office administrative functions, and ensures impeccable all-around customer service. **Key Performance Areas would include,...

  • Corporate Services Administrator

    3 days ago

    Pretoria, South Africa HRnMORE Full time

    Effectively executing the administration and finance requirements of the Corporate Services Directorate; - Acting as primary liaison between the Corporate Services Directorate and Financial Operations; - Establishing and maintaining efficient administrative systems and control mechanisms to support the smooth running of the operations and ensure compliance...

  • Telephone Booking Administrator

    5 days ago

    Pretoria, South Africa RJPersonnel Full time

    2years - Able to carry out all reasonable instructions from Supervisor - Cleaning of entire premises - Maintaining environment - General tasks - Prepared to work shifts, weekends and public holidays - Clean criminal record **Qualifications and Experience**: - Medically fit - Must be able to speak English well - Reliable - Work in a safe manner i.e. Ensure...

  • Customer Service Administrator

    Found in: beBee jobs ZA - 2 weeks ago

    Pretoria, Gauteng, South Africa South African Qualifications Authority Full time

    South African Qualifications Authority's job vacancy, Career and RecruitmentJob title : Customer Service Administrator (11-Months Fixed Term Contract) jobs in GautengJob Location : Gauteng, PretoriaDeadline : May 16, 2024Quick Recommended LinksJobs by LocationJob by industries Requirements are: The most eligible candidate must hold an appropriate recognised...

  • Administrative Assistant to Top Management

    4 days ago

    Pretoria, South Africa Urban-Econ Group Full time

    **Urban-Econ Development Economists (Pty) Ltd** requires the services of a young and vibrant **Administrative Assistant to Top Management!** **Key Responsibilities**: - Acting as a first point of contact, dealing with correspondence and phone calls - Managing diaries and organising meetings and appointments, often controlling access to top management -...

  • Fund Administration Assistant

    4 days ago

    Pretoria, South Africa Graduate Placements Full time

    **Responsibilities**: - Support the day-to-day operations of fund administration by maintaining records, updating databases, and organising documentation. - Aid the team in preparing and reviewing investor documents - Coordinate fund valuations, ensuring accurate and timely calculations - Collaborate with internal stakeholders and external stakeholders to...

  • Administrator & Office Assistant

    5 days ago

    Pretoria, South Africa Stonebridge HR Solutions Full time

    **Requirements**: - Experience as an office assistant and administration (5+years). - Working and knowing SARS E-filling is essential. - Having CIPC, company secretarial and/or Trusts background will be advantageous - Own transport and valid drives license - Fluent in both Afrikaans and English **Software experience**: - Xero (advantageous) - Great soft...

  • Cloud Administrator

    Found in: Talent ZA 2A C2 - 2 weeks ago

    Pretoria, South Africa IntelliStaff Full time

    Area: Menlyn Maine, PretoriaRole:Manages the core network infrastructure environment, including Cisco firewall and switch day to day administration.Manages the installation, securing, repair/troubleshooting and maintenance of LAN and WAN environments, overseeing the implementation of data and network security.Maintains the business-as-usual activities around...

  • Cloud Administrator

    Found in: Adzuna ZA B C2 - 2 weeks ago

    Pretoria, South Africa Adzuna ZA B C2 Full time

    Area: Menlyn Maine, PretoriaRole:Manages the core network infrastructure environment, including Cisco firewall and switch day to day administration.Manages the installation, securing, repair/troubleshooting and maintenance of LAN and WAN environments, overseeing the implementation of data and network security.Maintains the business-as-usual activities around...

  • Financial Administrator

    Found in: beBee jobs ZA - 1 week ago

    Pretoria, Gauteng, South Africa CLS Human Capital Specialists Full time

    CLS Human Capital Specialists's job vacancy, Career and RecruitmentJob title : Financial Administrator jobs in GautengJob Location : Gauteng, PretoriaDeadline : May 12, 2024Quick Recommended LinksJobs by LocationJob by industries Job PurposeThe person will be the administrative backbone of a commodity trading desk, ensuring all buying and selling contracts...

  • Administrative Assistant

    4 days ago

    Pretoria, South Africa Daisy Business Solutions Full time

    **: - Remuneration**: - Basic R 8 500.00 **- Requirements** - Fully Bilingual ( English & Afrikaans) - At least 3 Years’ Experience in similar role - Excellent communication skills ( English & Afrikaans) - Strong Time Management & Administrative Skills - Neat, target driven, can work under pressure, work well in team - Telephone Background - Own car &...

  • Dealership Service Advisor

    5 days ago

    Pretoria, South Africa GAP Consulting Full time

    Gauteng, Pretoria East - Motor Retail - Service Dept - R R18 000 - R R22 000 Monthly - Job ref: GP021851/JO - Vacancy type: Permanent SHIFTINTOHIGHCAREER to a well-established and highly successful Dealer that requires the services of an experienced Dealership Service Advisor **Minimum Requirements**: - Must have a minimum of 2 to 3 years’ experience as...

  • Dealership Service Advisor

    3 days ago

    Pretoria, South Africa GAP Consulting Full time

    Gauteng, Pretoria Central - Motor Retail - Service Dept - R R15 000 - R R22 000 - Job ref: GP021650/JO - Vacancy type: Permanent SHIFTINTOHIGHCAREER to a well-established and highly successful Dealer that requires the services of an experienced Dealership Service Advisor **Minimum Requirements**: - Must have a minimum of 2 to 3 years’ experience as a...