Advanced Production Lead

4 weeks ago

Sandton, South Africa Absa Bank Limited Full time

Bring your possibility to life Define your career with us
- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary

Overall job purpose to plan, manage and monitor the implementation of operations related activities for all Process Automation support services as determined by the Physical Channels Future Fit Operations strategy and processes in order to deliver on approved operational

plans in an effective and efficient manner. Drive the overall migration of non empathetic jobs performed in branch to embrace automation and digitization agenda.

**Job Description**:
People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development

Stakeholder Management: Actively engage internal and external stakeholders to ensure customer satisfaction. Critically engage with all team members within the Transformation and Advanced Production team while interacting with the broader Operations Team.

Key engagement will be to consistently provide inputs and feedback on implemented solutions to both the Transformation Design Team and the National Operations Team.

Maintain a proactive relationship with key stakeholders within the Operations team and product operations teams.

Business Performance: Ensure own and team performance against business, efficiency and continuous improvement targets, as well as customer outcomes. Stay abreast of the evolution of Automation Technology and the implications this may have on the production environment.

Constantly look at how we can improve the production outcomes of the process automation areas, through continuously reviewing data and provide insights and recommendations based on empirical data.

Compliance and Risk Management: Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards. Play a critical role in determining and documenting new processes and procedures with the implementation of Automation within Physical Channels Operations Team. Provide insights into the impact of automation on existing procedures and policies. Act as an SME pertaining to Automation and the use of robotics to fulfilling activities on behalf of the Business Unit.

Administration: Effectively fulfil all required administrative duties, including tracking and reporting on the progress and evolution of the Advance Production Team, while providing regular reporting and feedback to the T&AP Team.

Education

Bachelor's Degrees and Advanced Diplomas: Business, Commerce and Management Studies (required)
- Absa Bank Limited reserves the right not to make an appointment to the post as advertised_

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