Receptionist

2 weeks ago

East London, South Africa Rubicon Full time

**About the Receptionist role**

The main purpose of the receptionist is to provide a ‘front of house' service for the organization during core business hours.

**Receptionist responsibilities**:

- Acting as the initial point of contact between the employees and clients.
- Assist visitors by greeting, welcoming, directing and announcing them appropriately
- Answer, screen and forward any incoming phones calls while presenting essential information when needed
- Distribution of electronic correspondence, taking messages where appropriate, and directing accordingly
- Receive and sort received mail, deliveries, couriers etc.
- Complete any other related clerical duties as may be required
- Presence at the front desk to receive customers/clients and follow relevant reception protocols
- Ensuring reception area is always kept clean and tidy
- _Ensuring Covid compliance and sign in of all parties coming through front door._
- Offer and serve beverages for clients on arrival.
- Adhere to required health and safety protocol requirements
- Maintain professionalism at all times
- Attend to Adhoc special requests

**Role requirements are**:

- Matric/NQF4 certificate
- Competence in MS Office - Word, Excel, Outlook
- 2yrs in a similar role
- Competent Professional business written and verbal communications skills. The ability to express yourself clearly and effectively within the company.
- Fully bilingual in 2 or more South African languages with English being essential
- Professional, neat and well presented for this front facing client role

**Personal Competencies**:

- Pleasant engaging demeanour
- An ability to provide excellent customer service - Serviced focus by responding to customers' needs by doing it right the first time.
- Excellent time management, organizational, and follow-through skills. Disciplined Approach by being Punctual, Strong Attendance Record, getting back to customers, suppliers and internal employees
- Attention to detail while maintaining the ability to see the implications for the bigger picture
- An ability to respond quickly and accurately to requests
- Ability to work independently
- Ability to work in a deadline driven environment while maintaining a positive attitude and providing exemplary customer service
- A creative outlook with a problem-solving attitude.
- Self-motivated - Meet and exceed all that is required of you in your job.

**About Rubicon Group**:
Rubicon Group is a young, dynamic, and high-growth company operating in exciting markets. We are looking for smart, hard-working people with integrity to join us. One of our goals is to continually improve our business, and to that end, we are seeking people who enjoy a challenge, are keen to learn, take ownership, think critically, and provide new solutions on where we can improve. We offer a great work environment, market-related remuneration packages, and an opportunity to develop personally and within a team.

Rubicon Group is dedicated to advancing transformative technologies in emerging markets.

Our focus areas are sustainable technology, encompassing renewable energy and storage, e-mobility, intelligent lighting, and building management as well as industrial technology, comprising advanced factory automation, connectivity, and robotics.

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