Kyc Consultant

4 months ago

Johannesburg, South Africa FirstRand Full time

About us, purpose, experience and qualifications

**about us**:
**purpose**:

- To conceptualize, plan and execute client and other stakeholder events across lines of business and products to support client engagement and company positioning tactics.**experience and qualifications**:

- Minimum Qualification: Minimum relevant tertiary education
- Preferred Qualification: Minimum relevant tertiary education
- Experience Required: 3 to 5 years experience in a KYC role
- Competencies:

- Analytical Thinking
- Solutions Thinking
- Verbal and Written Communication
- Building the Brand
- Customer Focus
- Teamwork
- Drive and Results Orientation
- Excellence and Quality Orientation
- Resilience and Stress Management
- Rule Orientation
- Time and Self Management**additional requirements**:
**responsibilities**:

- Build and maintain professional working relationships with all stakeholders displaying excellent abilities to initiate dialogue listen advise influence and negotiate to achieve win-win outcomes.
- Initiate meetings with key stakeholders to track progress manage expectations and ensure stakeholders requirements are delivered.
- Preserves relationships despite airing conflicting views and seeks mutual gains when addressing conflicts.
- Anticipates consequences and adapts problem solving based on continual feedback.
- Act speedily to resolve problems queries and complaints.
- Identify source of the query and investigate reason for query/dispute.
- Provide relevant feedback timeously.
- Identify and verify clients information.
- Check whether the entity has been KYCd according to internal rules.
- Review relevant documents provided or request outstanding documentation and review once received.
- Load information on CDH and upload documentation on I-Process.
- Send KYC to relevant stakeholder for approval / sign off.
- Cancel KYC case as and when advised.
- Ensure deadlines are met according to BU requirements internal rules and business needs.
- Review clients information.
- Complete a review form and send to client for verifications aligned to BU timeframes and internal rules.
- Review information and request outstanding documentation for updates.
- Change / re-load clients information and documentation on relevant systems.
- Send KYC for approval and sign-off.
- Special Projects.
- Plan in advance in order to share the workload.
- Ensure deadlines are being met.
- Check KYC is 100 accurate.
- Load KYC to relevant trade systems.
- Update client contact details on the relevant systems
- Self management.
- Demonstrates pride in the organisations brand services and products by consistently delivering on the brands promise.
- Plan and manage own workflow anticipating obstacles juggling priorities and following through on objectives within agreed time-frames and according to quality standards
- Stay relevant and up-to-date with legislations and new development.
- Maintain a positive attitude and respond openly to feedback.
- Handle stress in ways that do not negatively impact others.
- Take ownership of personal career development leveraging formal and informal opportunities.
- Act in an ethical transparent and morally defensible manner including highlighting unethical practices.
- Teamwork.
- Continually share debate and communicate learnings.
- Flag and debate issues constructively.
- Contribute to a friendly co-operative climate in working with others to achieve collective goals.
- Be sensitive to others feelings needs values views and attitudes and be courteous and diplomatic when dealing with difficulties and problems others may be experiencing (EQ).
- Self-management: Demonstrates pride in the organisations brand services and products by consistently delivering on the brands promise.
- Self-management: Plan and manage own workflow anticipating obstacles juggling priorities and following through on objectives within agreed time-frames and according to quality standards.
- Self-management: Stay relevant and up-to-date with legislations and new development.
- Self-management: Maintain a positive attitude and respond openly to feedback.
- Self-management: Handle stress in ways that do not negatively impact others.
- Self-management: Take ownership of personal career development leveraging formal and informal opportunities.
- Self-management: Act in an ethical transparent and morally defensible manner including highlighting unethical practices.
- Teamwork: Continually share debate and communicate learnings.
- Teamwork: Flag and debate issues constructively.
- Teamwork: Contribute to a friendly co-operative climate in working with others to achieve collective goals.
- Teamwork: Be sensitive to others feelings needs values views and attitudes and be courteous and diplomatic when dealing with difficulties and problems others may be experiencing (EQ).

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