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Change Analyst

4 months ago

Pretoria, South Africa Financial Intelligence Centre (FIC) Full time

**JOB PURPOSE**
To implement change management and project training interventions in support of PMO and business projects objectives thus maximizing employee engagement and create an environment of increased change adoption.

**KEY PERFORMANCE AREAS**:

- Implement change management strategies based on situational awareness of the details change and the groups being impacted by the change.
- Identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns.
- Conduct readiness assessments and change impacts assessment, evaluate results and present findings in a logical and easy-to-understand manner.
- Implement targeted change management plans - including communication plan, sponsor roadmap, coaching plan, training plan and resistance management plan.
- Support the execution of plans by employee-facing managers and business leaders.
- Monitor and manage measurement systems to track adoption, utilization and proficiency of individual changes.
- Identify resistance and performance gaps, and work to develop and implement corrective actions
- Implement reinforcement mechanisms and celebrations of success.
- Work with Communication Unit and HR in the formulation of particular plans and activities to support project implementation when required.
- Manage change champion network
- Collaborates with Business Analyst, Technical Team within a project to obtain information required to develop training materials on all aspects of the product
- Delivers Training Programs / Modules based on training plan requirements and according to a project -driven schedule

**EDUCATION, SKILLS AND EXPERIENCE**:

- A relevant university degree or national diploma
- Minimum 3 years’ experience as a Change Analyst
- Change management certification an advantage.