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Concierge Agent
4 months ago
**Job description**
**Concierge Agent**
We are seeking a motivated, Detail oriented individual to join our company as a
Concierge. You will be required to service customer Travel and Accommodation requests in a timeous and professional manner.
Source quotes as per the Customer requirements, communicate such to Client and make relevant bookings
The role operates during business hours Monday
- Saturday and is based in Umhlanga.
Strong communication and customer service Skills and keen attention to detail.
**Responsibilities**:
- Interact with various suppliers on booking request and confirmations
- Communicate with Clients on Requests received and progress updates
- Communicate quotes sourced and do bookings as requested by clients
- Send relevant confirmation of such to clients
- Execute relevant administration and reporting
- Ensure relevant teamwork per role requirements
Qualification
- Min qualification post grade 12 Diploma
- Excellent phone etiquette and written and verbal communication skills.
- Attention to detail and ability to deliver customer request timeously
- Highly proficient in English and at least one other language
- Min 2 years’ experience handling reservations [central reservations desk experience is a plus]
**Salary**: From R4500 per month
Ability to commute/relocate:
- Umhlanga, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)
**Salary**: From R4,500.00 per month
Ability to commute/relocate:
**Salary**: From R4,500.00 per month
Application Deadline: 2024/02/07