Integration Specialist
2 weeks ago
**Contract**
**Minimum Requirements**:
- Bachelors degree or equivalent in a relevant field desirable
- ITIL intermediate (operational support and analysis)
- Seasoned level of experience in a similar role
- Seasoned level of experience managing support in an organisation supporting enterprise IT customers
- Seasoned level of client services / support management experience
- Seasoned level of experience, judgement and drive to plan, make decisions and accomplish individual and team goals
- Seasoned level of experience working in a team-oriented, collaborative environment
- Seasoned level of experience of in-house / outsourced IT service delivery / management
- Seasoned level of experience with in-house or outsourced service delivery and/or management
- Seasoned level of experience of managing customer relationships and conducting service review meetings
- Seasoned level of experience managing and developing service level agreements****
**Responsibilities**:
- Operates and maintains the overall IT infrastructure of the business unit to ensure stability, integrity, and operation efficiency
- Monitors, maintains, supports and optimises all aspects of the network and systems
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