Outbound Sales Agent

5 months ago

Cape Town, South Africa MCI Careers Full time

LOCATION: Cape Town, ZA JOB TYPE: Full-Time POSITION OVERVIEW:
**Job Title**:Outbound Sales Agent

**Job Type**: Full-time, Permanent

**Location**: Onsite, Cape Town (US hours)

**About Us**:
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

**Position Overview**:
We're seeking a dynamic and goal-oriented Outbound Sales Agent to join our team. We're in search of an individual who can rapidly identify and qualify potential leads through outbound calls, making a significant impact on our company's growth and success. If this aligns with your skills and ambitions, we'd love to hear from you.

POSITION RESPONSIBILITIES:
**Key Responsibilities**:

- Conduct outbound calls to prospects to generate leads and qualify potential customers.
- Utilize scripts and templates to effectively communicate with prospects and gather relevant information.
- Identify decision-makers and key contacts within target organizations.
- Document lead information accurately and comprehensively in the CRM system.
- Follow up with leads and maintain ongoing communication to nurture relationships.
- Meet or exceed daily, weekly, and monthly lead generation targets.
- Collaborate with sales and marketing teams to optimize lead generation strategies.
- Provide regular reports and updates on lead generation activities and outcomes.

CANDIDATE QUALIFICATIONS:
**WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?**
- Grade 12 Or equivalent.
- Previous experience in outbound telemarketing or lead generation roles preferred.
- Excellent communication skills, both verbal and written.
- Ability to confidently engage with prospects and build rapport over the phone.
- Strong negotiation and persuasion skills.
- Familiarity with CRM software and lead management systems.
- Goal-oriented mindset with a drive to achieve and exceed targets.
- High level of organization and attention to detail.
- Ability to work effectively in a fast-paced, results-driven environment.
- Adaptability and willingness to learn and implement new strategies.
- Positive attitude and self-motivation.

CONDITIONS OF EMPLOYMENT:

- Must be authorized to work in the country where the job is based.
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
- Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

COMPENSATION DETAILS:
**WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?**

We offer competitive compensation packages, professional development opportunities, and a collaborative work environment that values diversity and inclusion.

PHYSICAL REQUIREMENTS:
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

REASONABLE ACCOMMODATION:
It is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, of Human Resources.

DIVERSITY AND EQUALITY:
At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

ABOUT MCI (PARENT COMPANY):
In 2019 Marlowe Companies Inc. (MCI) was named by In

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