Guest House Manager and Administrator

2 weeks ago


Cape Town, South Africa 3 Bones Full time

Guest House Manager / Administrator:
Job Summary:
Key Responsibilities:

- Help develop and strategise the residency program with the Director, from beginning stages to its launch
- Assist with the planning of the renovation and refurbishment of the guest house in advance of the launch
- Manage day-to-day operations of the guest house, including artist services, small-team staff management, financial management, bookings management, catering and events management and maintenance
- Create and maintain a welcoming and comfortable environment for artists
- Ensure that guest rooms are clean, well-maintained, and properly equipped with all amenities
- Work closely with the Director of the residency project and other affiliated organisations
- Manage all communications with artists, Directors, suppliers and associated organisations for bookings, scheduling, programming and administration
- Develop and implement guest house policies and procedures
- Develop and maintain relationships with local vendors and service providers (suppliers)
- Ensure compliance with all applicable health and safety regulations
- Manage inventory and procurement of supplies and equipment, including food and beverage items, cleaning supplies, linens, and guest amenities
- Manage inventory and procurement of art supplies, equipment, and materials
- Prepare and manage budgets, financial statements, and reports for the guest house, logging and using the system software provided (Xero / Airtable)
- Plan and coordinate guest flights and travel arrangements
- Plan and coordinate guest activities and events, such as tours, excursions, and local experiences
- Plan and coordinate artist residency activities, local travel (Ubers), studio visits
- Ensure that the guest house is properly maintained, including regular cleaning and maintenance of common areas, guest rooms, and equipment
- Foster a positive and collaborative work culture
- Perform any other duties as assigned by Director

Someone who is best suited for this role has:

- A degree / diploma in hospitality management, business administration, or a related field preferred
- 3+ years of experience in guest house management or a related field
- Must have a valid driver's licence and car
- Must have a working mobile phone
- Eagerness to work in a unique artist residency space and with creatives
- Excellent interpersonal, communication, and customer service skills
- Strong leadership and management skills
- Ability to work independently and as part of a team
- Excellent organisational and time-management skills
- Proficiency in Google Suite, Google Calendar, Google Sheets, Google Docs, Dropbox, and Airtable
- Knowledge of local health and safety regulations
- Ability to work flexible hours, including weekends and holidays
- Meticulous and thrives working autonomously

Position: Full Time

Salary Package: Will be dependant on experience

**Salary**: R20,000.00 - R25,000.00 per month

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)

**Language**:

- English (required)

Application Deadline: 2023/06/10


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