Guest Experience Manager

2 weeks ago

Cape Town, South Africa Tanya Serra Full time

Job Posted: 05-Sep-2023
- Location: Cape Town

A small 5* luxury boutique hotel situated in the bustling city centre seeks a Guest eccentric manager to work alongside the owner & Operations manager.

This is a very hands on position that requires excellent attention to detail & the ability to work in all departments.

Planning and monitoring day to day business

Monitoring duties of relevant departments

Be an ambassador supporting the entire brand

Guest interaction and enhance guest experiences

Evaluate efficiencies of business procedures

Full responsibility of entire operation when operations manager is away (including airport transfers)

Creating a good work environment

Working alongside all departments to ensure a healthy work balance

Liaising with the operations manager to manage key property issues

Ensure revenue streams are maximised

Strong 5 star hotel back ground

Front of House and Food & Beverage experience

Excellent organisational skills

Fluent in English written and spoken

Creative mind set to improve performances

Ability to work under pressure

Drivers licence

Working during evenings/weekends
- Job Title
- Guest Experience Manager -Cape Town
- Employer Type
- Employer Type -> Hotels (Boutique Hotel)
- Job Type
- Job Classification -> Duty Manager
- FT/PT
- Job Type -> Full-time
- Province
- Location -> Western Cape
- Town/City
- Cape Town
- Salary Type
- Monthly
- Salary
- R18 000 - R20 000
- Start Date
- TBA
- Redirect me to HotelJobs.co.za

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