Rsa - Fcm Senior Corporate Consultant (Gauteng)

2 weeks ago

Johannesburg, South Africa FCM Full time

**Job no**: 518391

**Brand**: FCM

**Work type**: Full time

**Location**: Johannesburg East, Pretoria East

**Categories**: Corporate & Group Travel

**General Information**

**Job title**:
**Senior Account Manager**

**Purpose**:
To manage the business relationship between Travel Company and the client and to assist the clients in managing their total Travel expenditure whilst controlling costs and returning minimum required company profit. As the focal point of contact for each

portfolio client, the role is to understand and manage each individual client’s objectives,

using company account management strategy, tools and products.

**Primary duties and responsibilities (KRAs)**

1. The individual must be accountable for retaining and developing through a profitable growth model, our national accounts and identifying potential incremental business opportunities. The role includes the development of formal plans for continuous improvement and measurement in terms of travel management goals and objectives, customer service delivery and client relationships

2. Build and maintain effective working relationships with key procurement executives, travel bookers, travellers and preferred suppliers to optomise the success of the travel programme for the benefit of our clients and FCM.

3. Conduct detailed and effective implementation programmes within agreed timeframes. Liaise with other departments to ensure all client specific information and rates are loaded into system prior to start up.

Communicate client’s objectives and unique requirements to TM’s

**Hierarchy**:
Head of Account Management

**Key communication and relationships**:
Direct: Team Leader, GM FCM

Internal: Technology, Data and Reporting, Finance, Operations, FCM SWOT External: Key Stakeholders, Key Decision Makers, Travel Procurement

**Job Requirements**

**Education and qualification**:
**Minimum requirements**

**Added advantage**
- 5 - 7 Years Account Management Experience
- 2 Years MNC Experience
- Matric
- Experience looking after accounts with a minimum spend of R300m
- National Diploma or Bachelor Degree
- At least 3 years management experience
- A proven track record
- Strong relationship building skills both internally & externally

**Experience**:

- All technology Products and company preferred products knowledge and experience
- Extensive Client/Account Relationship Management experience
- In depth understanding of the Travel Industry
- Microsoft (Excel,word,power point)
- Power Point Presentations
- Problem Solving
- Sound financial knowledge in order to negotiate client fee models and understand margin per client at all times.
- Ability to read and understand client MI reports and convert into presentable review
- Sales and relationship building capability
- Presentations skills and public speaking
- Supplier interactions and negotiations
- Understanding and delivery of the SLA
- Client reviews and workshops
- Strategic and analytical competencies

**Other**:
**Location**:
Johannesburg - Between East Rand & Menlyn

Travelling:
Domestic and International

Office hours:
08:00 - 17:00 (24/7 Available)

Additional:
**Functional / job-related**

**Competency**

**Proficiency required**

Basic

Intermediate

Advanced

Effective working relationships internally and externally

1

2
- 3

Conduct effective implementation

programmes

1

2
- 3

Resolve Customer Service Issues

1

2
- 3

Conduct effective customer surveys and analyzing results

1

2
- 3

Organise and conduct training

1

2
- 3

**Other / soft skills**

**Competency**

**Proficiency required**

Basic

Intermediate

Advanced

Develop and provide detailed and effective Business Plans to deliver client objectives and expectations as per client segmentation.

1

2
- 3

Consult and Implement technology solutions

1

2
- 3

Implement strategies for measurement of service delivery

and cost savings

1

2
- 3

Prepare and present quarterly Client Reviews

1

2
- 3

Negotiate, recommend and implement new deals to achieve greater savings for the client.

1

2
- 3

Utilise and update Lighthouse for all clients

1

2
- 3

Use exception reporting to monitor and manage compliance to clients

travel policy.

1

2
- 3

Maximise profit and identify opportunities for incremental

revenue growth

1

2
- 3

Keep a constant vigil on the payment outstanding status of the account and alert the stake holder

1

2
- 3

  • Rsa - Fcm - Senior Account Manager

    2 weeks ago

    Johannesburg, South Africa FCM Full time

    **Refer a friend** **Job no**: 524938 **Brand**: FCM **Work type**: Full time **Location**: Johannesburg West **Categories**: Corporate & Group Travel **About FCM** FCM is more than just one of the world’s largest travel management companies, with a 24/7 reach in over 100 companies. We’re a movement of over 6,500 changemakers, travel gurus,...

  • Fcm Tokenization Support Consultant

    7 days ago

    Johannesburg, South Africa FCM Full time

    **Job no**: 515688 **Brand**: FCM **Work type**: Fixed Term Contract **Location**: Johannesburg West **Categories**: Corporate & Group Travel **General Information** **Job title**: **FCM Tokenization Support consultant** **Purpose**: This person will manage the support level 1 related to tokenization as well as admin responsibilities related for the...

  • Rsa - Fcm Jnr/intermediate Corporate Consultant

    2 weeks ago

    Johannesburg, South Africa FCM Full time

    **Job no**: 518392 **Brand**: FCM **Work type**: Full time **Location**: Johannesburg East, Pretoria East **Categories**: Corporate & Group Travel **General Information** **Job title**: **Intermediate Account Manager** **Purpose**: To manage the business relationship between Travel Company and the client and to assist the clients in managing their...

  • Rsa - Johannesburg Corporate Travel Consultant

    3 weeks ago

    Johannesburg, South Africa Corporate Traveller Full time

    **Job no**: 510665 **Brand**: Corporate Traveller **Work type**: Full time **Location**: Johannesburg West, Nationwide **Categories**: Corporate & Group Travel **Job title**: **Flight Centre Experience Travel Consultants** **Purpose**: The Flight Centre Brand (FCB) Travel Consultant is responsible for growing sales and conversion, month on month, by...

  • Rsa - Corporate Travel Learning & Development

    1 week ago

    Johannesburg, South Africa Flight Centre Full time

    **Job no**: 512182 **Brand**: Flight Centre **Work type**: Full time **Location**: Johannesburg West **Categories**: Corporate & Group Travel **General Information** **Job Title**: **Corporate Learning and Development Expert** **Purpose**: Corporate Learning and Development Expert is responsible for the strategic planning, development, reporting and roll...

  • Dealership Rsa

    6 days ago

    Johannesburg, South Africa GAP Consulting Full time

    Gauteng, JHB - Western Suburbs - Motor Retail - Service Dept - Market Related | Negotiable - Job ref: GP021812/JO - Vacancy type: Permanent SHIFTINTOHIGHCAREER to a well-established and highly successful Dealer that requires the services of a Newly Qualified Petrol Technician | RSA **Minimum Requirements**: - Must have a minimum of 2 to 3 years’...

  • Rsa - Corporate Traveller - Travel Manager

    6 days ago

    Johannesburg, South Africa Corporate Traveller Full time

    **Refer a friend** **Job no**: 523639 **Brand**: Corporate Traveller **Work type**: Full time **Location**: Johannesburg East **Categories**: Corporate & Group Travel **About Us** At Corporate Traveller, we’re on a mission to take business travel to the next level. And when it comes to our people, we know we are next level. We are anything but ordinary....

  • Senior Corporate Consultant

    4 days ago

    Johannesburg, Gauteng, South Africa Cullinan Holdings Ltd Full time

    Job OverviewCullinan Holdings Ltd is seeking an experienced Senior Corporate Consultant to join their team. The ideal candidate will have a strong background in client servicing and excellent customer service skills.

  • Rsa - Bid Administrative Assistant

    2 weeks ago

    Johannesburg, South Africa Flight Centre Travel Group Full time

    **Job no**: 515579 **Brand**: Flight Centre Travel Group **Work type**: Full time **Location**: Johannesburg West **Categories**: Corporate & Group Travel, Business Development **Job Title**: Bid Administrative Assistant **Reports to**: Bid Manager / National Sales Leader **Job Purpose**: To Support Bid Manager during the bid process for FCTG...

  • Rsa- Global Customer Fares Expert

    3 weeks ago

    Johannesburg, South Africa Global Supply Full time

    **Refer a friend** **Job no**: 525461 **Brand**: Global Supply **Work type**: Full time **Location**: Johannesburg West **Categories**: Wholesale & Product Are you passionate about ensuring the highest level of quality in fare auditing and pricing? Do you thrive in a fast-paced, detail-oriented environment where accuracy and critical thinking are key? If...

  • Senior Corporate Finance Consultant

    1 week ago

    Johannesburg, South Africa Salix Recruitment Full time

    A financial services company in South Africa that operates across Africa with listing on the JSE is looking for a Senior Corporate Finance Consultant to join their team. This organization has the largest internationally active insurance groups in the world with a presence in 43 countries.

  • Rsa - Recruitment Consultant

    2 weeks ago

    Johannesburg, South Africa Flight Centre Full time

    **Job no**: 515554 **Brand**: Flight Centre **Work type**: Full time **Location**: Johannesburg West **Categories**: People & Culture **General Information** **Job title**: **Recruitment Consultant** **Purpose**: **Primary duties and responsibilities (KRAs)** - Identifying future hiring needs and developing job descriptions and specifications by...

  • Regional Communication Manager

    1 week ago

    Johannesburg, South Africa Medecins Sans Frontieres South Africa Full time

    PURPPOSE - The Regional Communication Manager (RCM) ensures that the operational communication needs and strategies of Operational Centre Brussels (OCB) Operations in Southern Africa linked to Regional Support Team 7 (RST7) are defined, developed and achieved in-line with policies and quality standards._ BACKGROUND: - Within the Field Recentralization...

  • Senior Corporate Travel Consultant

    2 weeks ago

    Johannesburg, South Africa Cullinan Holdings Full time

    Thompsons Travel (Pty) LTD has a vacancy for a dynamic Senior Corporate Consultant in Johannesburg. You will be responsible for promoting and booking travel arrangements for corporate clients. The goal is to enhance satisfaction and acquire an expanding and dedicated clientele **Responsibilities** - Handle and oversee all travel arrangements (air, lodgings...

  • Sales Consultant

    2 weeks ago

    Johannesburg, South Africa Peakford Management Consultant Full time

    Goal oriented sales consultants required to start immediately. Must have knowledge in the training industry. **Salary**: From R1.00 per month Ability to commute/relocate: - Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (preferred) **Experience**: - Sales: 1 year (required)

  • Rsa - Customer Success Business Leader

    1 week ago

    Johannesburg, South Africa Corporate Traveller Full time

    **Job no**: 515872 **Brand**: Corporate Traveller **Work type**: Full time **Location**: Johannesburg West **Categories**: Corporate & Group Travel **General Information** **Job title**: **Customer Success Business Leader** **Purpose**: To successfully develop and drive the strategic direction for Corporate Traveller customer success. To help grow &...

  • Corporate Development Consultant

    1 week ago

    Johannesburg South, South Africa Communicate Recruitment Full time

    Our client, one of the South-Africa’s largest and most progressive banks, is looking for Corporate Development Consultant to join their team. **Job & Company Description**: Our client’s Corporate Development Team is looking for a professional to assist in the management and implementation of their mergers and acquisition (M&A) plan. This role will be a...

  • Senior Consultant

    7 days ago

    Johannesburg, South Africa ERM Group Full time

    ERM is looking for a motivated Senior Consultant to join its Corporate Sustainability & Climate Change service in South Africa. Our clients are under increasing pressure to manage and improve their environmental, social and governance (‘ESG’ or ‘sustainability’) performance and reduce operational risk. Leading companies are unlocking value by...

  • Consultant

    2 weeks ago

    Johannesburg, South Africa RSA Solutions Full time

    We are in search for a consultant, well versed with the South African basic education landscape to determine educator/learner ratios in various schools. Must have a statistics background to write quantitative and qualitative reports. Preferably Honours degree and higher with 2 years or more work experience. Experience in educator/learners ratios...

  • Senior Corporate Consultant Emergency

    5 days ago

    Johannesburg, Gauteng, South Africa Cullinan Holdings Limited Full time

    Thompsons Travel is looking for an Emergency / After-Hours Senior Consultant, who has experience in client servicing and outstanding customer service skills. Suitable candidates will service the after-hours facility.Important CriteriaAre you able to manage your time, together with delivering expertise to travellers?Are you process driven?Respectful to...