Customer Support Agent
3 weeks ago
Our group of companies requires a friendly, energetic and driven person to be part of our Helpdesk team to support customers with their enquiries.
**Job Overview**:
- Work Hours: Mon-Fri, from 07:00 to 16:00.
- Start date: negotiable
- The Position is office based (Moreleta Park, Pretoria). Require reliable transport.
**Required skills**:
- Excellent communication skills essential (official language of communication for the Helpdesk is English).
- Excellent problem solving skills.
- Need to be self-managed.
- Already having customer support / helpdesk experience is beneficial (but not required).
- Detail oriented.
**General Helpdesk Duties**:
- General customer support.
Answering incoming calls.
- General office administration:
Liaise with printers for printing services.
Liaise with external suppliers and customers related to specific services.
Liaise with the courier for parcel collections.
Other general administrative tasks.
Calendar management.
- May need to assist (when necessary) with other general and administrative duties within the Group of companies; e.g. sourcing items from suppliers, assist with social media marketing, etc.
**Job Types**: Full-time, Permanent
**Salary**: R10,000.00 per month
Ability to commute/relocate:
- Pretoria, Gauteng: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- What notice period do you have to give at your current position? (This is NOT any offer of employment, just a general question)
- Is your salary expectation in line with what is being offered for this position?
**Experience**:
- Customer service: 1 year (preferred)
Application Deadline: 2023/03/10
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