Course Services Coordinator

2 weeks ago

Cape Town, South Africa 2U Full time

**What We're Looking For**:
2U's Course Services team is a dynamic and growing team which analyzes, scopes, and documents revisions or new course requirements for thousands of courses in 2U's ticketing systems. The Course Services Coordinator is responsible for assisting Course Iteration Managers, Course Iteration Associates, QA Analysts, Course Build Advisors, and Content Development Design Leads and Content Development Advisors as these teams work with faculty and coordinate all new content and edits to asynchronous coursework across all university programs. Success in this role is defined by one's ability to balance academic and technological concerns against a regular cadence of specific delivery timelines.

In this role, you will have a hand in every course. You will manage multiple complex projects and collaborate with vendors and key stakeholders to develop high quality, engaging asynchronous content. You will be responsible for developing, reviewing, and archiving asynchronous content.

This requires the dexterity and flexibility to move quickly from one project to the next, as well as the individual leadership to organize your work efficiently and manage deadlines. You will be a part of 2U's larger Curriculum and Learning team which delivers on the pedagogical vision of our partner faculty members.

**Responsibilities Include, But Are Not Limited To**:

- Coordinating course level projects with external vendors to ensure copy editing, formatting, and accessibility review of asynchronous lecture content.
- Performing extensive QA on completed lecture files to ensure accurate and professional rendering on device to be used in video production studio.
- Collaborating with cross-departmental teams throughout C&L to develop and ensure the delivery of assets for multiple courses in a timely manner.
- Gaining proficiency with new and constantly changing technology.

**Things That Should Be In Your Background**:

- Bachelor's degree from an accredited 3-year college or university preferred;
- 1 to 2 years of work experience in a professional web-production, technical support or ed tech setting;
- Experience and passion in education technology (Moodle, Canvas, Blackboard, etc)
- Professional or personal experience with Web content-development or Technical Support;
- Experience handling and tracking digital assets in a collaborative work environment;
- Proficient skills in Google Suite (Docs, spreadsheets, Slideshows, etc) and Microsoft Office Suite
- Basic graphic design experience a plus;
- Basic project management experience a plus;
- Proven ability to prioritize and handle multiple assignments simultaneously while maintaining a positive outlook and a collegial, professional demeanor.

**Other Attributes That Will Help You In This Role**:

- Excellent written communication skills with the ability to communicate in a courteous, tactful, professional manner to internal teams and vendors.
- Strong client-centered focus with a commitment to student and faculty satisfaction and success.
- Ability to work and contribute in a team context or independently.
- Enthusiasm and ability to thrive in a fast paced environment and a dynamic culture.
- Familiarity with HTML, AWS and Jira.

Working Conditions
- Course Services is a new function within the Academic Presentation team that combines Learning Design and Learning Technology expertise. You will need to be proactive in refining processes and systems, and manage ambiguity well.
- 2U is a fast-paced, high-pressured environment and you will be expected to keep up (while getting the necessary level of support). You are expected to be proactive, self-directing and to speak up when you need additional support.
- Teamwork is critical to achieving success in this role. You will need to establish strong relationships with peers and leaders in Production teams.
- We don't micromanage. So, you have to diagnose problems and brainstorm solutions without any prompts and manage up appropriately.
- Things change all the time. 2U is a very dynamic environment which means that you will need the ability to adapt to change quickly.
- Feedback forms part of the daily rhythms in the company and you will need to be receptive to providing and receiving continuous feedback

**About **2U** **Inc**. (NASDAQ: TWOU)**

2U is comprised of 3 lines of business: Graduate Degree Programs, Short Course, and Boot Camps. Going beyond traditional learning management systems, we use tech, people, and data to help top universities and enterprise organizations transform in the digital era—and eliminate the back row in higher ed. We support lifelong learning which means thinking beyond a single degree. It means finding ways for students to gain the skills they need to change careers, evolve their expertise, and meet the challenges of the changing world head-on. We help our partners fill those needs—developing new digital education technologies and offerings capable of supporting students at different

  • Course Services Coordinator

    2 weeks ago

    Cape Town, South Africa 2U Full time

    **What We're Looking For**: 2U's Course Services team is a dynamic and growing team which analyzes, scopes and documents revisions or new course requirements for thousands of courses in 2U's ticketing systems. The Course Services Coordinator is responsible for assisting QA Analysts and Course Build Advisors as these teams work with faculty and coordinate all...

  • Course Coordinator Managed People Solutions

    3 weeks ago

    Cape Town, South Africa Managed People Solutions Full time

    **Managed People Solutions** is Looking to hire a** Course Coordinator **for a well-known liquor company based in **Cape Town.** **Job Purpose** The Course Coordinator is responsible for ensuring that their courses are effectively developed, coordinated, managed and executed nationally including sales forecasting, driving sales to achieve targeted student...

  • Online Course Promoter

    4 days ago

    Cape Town, Western Cape, South Africa Somewhere Full time

    About Somewhere:Somewhere offers a range of advisory and training services to assist clients in understanding the threats and developing measures to reduce the exposure to personnel and the business.We provide bespoke and pragmatic solutions to help our clients reduce their risk.Job SummaryWe are seeking a talented Marketing Specialist to join our team and...

  • Gravel Wearing Course Material Expert

    7 days ago

    Cape Town, Western Cape, South Africa Western Cape Government Full time

    Job DescriptionThe Gravel Wearing Course Material Expert will be responsible for researching and developing new technologies and procedures in civil engineering. This role involves managing technical services and support in conjunction with engineers, technologists, and associates.Key Performance Areas:Manage technical services and support in field,...

  • Iie School of Hospitality

    2 weeks ago

    Cape Town, South Africa ADvTECH Support Office Full time

    To ensure efficient and effective management, administration and coordination of all aspects regarding the course/programme by aiming and working towards a high quality of service delivery throughout the duration of the course/programme, igniting a passion for the hospitality industry within eager young students helping them to grow individually and mature...

  • Service Coordinator

    2 days ago

    Cape Town, Western Cape, South Africa Yellosa Full time

    Our client is seeking a service coordinator for their team in Cape Town.Location: Cape TownRequirements:1-3 full years experience in an admin-intensive roleMS OfficeComputer literateExperience with multi-taskingHighly organised and structuredSelf disciplinedAbout the Role:As a Service Coordinator, you will manage client needs, schedule services, and ensure...

  • Draughtsman / Bim Coordinator

    2 weeks ago

    Cape Town, South Africa Zeal HR Full time

    An exciting opportunity has become available within the energy industry, for a Draughtsman / BIM Coordinator. The position is based in Cape Town. **REQUIREMENTS**: - Minimum 2 year Diploma course in Cad technologies, NQF4 level or higher: Mechanical Draughting, Multidisciplinary Draughting, Architectural Draughting, etc. MEP courses beneficial, but not...

  • Learning Coordinator

    2 weeks ago

    Cape Town, South Africa Remote Insurance Team Full time

    Would you like to join our team as a learning coordinator? **Duties & Responsibilities**: - Full Training Coordinator and Learning Support Administration function - Schedule and hosting of training courses using the appropriate - Learning Management System and database - Manage learner progress and suitability for the role that he/she is being trained on -...

  • Project Coordinator

    2 days ago

    Cape Town, Western Cape, South Africa Milkor Integrated Systems Full time

    Administrative Support:Manage purchasing processes, including tracking purchase orders, coordinating with suppliers, and resolving procurement issues.Attend meetings, take minutes, and follow up on action items.Provide general administrative support, such as scheduling appointments, managing email, and filing documents.Project Coordination:Assist the Project...

  • Technologies Service Agent

    2 weeks ago

    Cape Town, South Africa SFG Engineering Services Full time

    **Job Requirements**: - Grade 12 (minimum) - Relevant Sales/Marketing qualifications advantageous - 3 year’s experience in a similar role. - Logistics, importation, customs, and clearing experience in the supply of products from a foreign country. - Experience in quoting and costing. - Highly motivated individual - Networking and communication abilities -...

  • English Coordinator

    2 weeks ago

    Cape Town, South Africa Paragon Global Full time

    We are looking for an English Language Teachers Coordinator to work remotely with an established English Language School. Education and Experience - Possess a first degree in English and/or Delta from Cambridge or Trinity Diploma in Tesol and/or Linguistic Degree or equivalent qualification, from a recognized university in English Language Teaching; - Have...

  • Financial Management Coordinator

    3 days ago

    Cape Town, Western Cape, South Africa Stellenbosch University Full time

    Stellenbosch University invites applications for the position of Financial Management Coordinator. The successful candidate will be responsible for performing computer system activities and administrative support related to financial management, human resources, procurement, short courses and general administration.You will work closely with the Faculty...

  • Operations Coordinator

    2 days ago

    Cape Town, Western Cape, South Africa Sentinel Staffing Services Full time

    About the RoleSentinel Staffing Services is seeking a highly skilled Operations Coordinator to join our team. In this role, you will be responsible for providing administrative support to senior executives, managing office operations, and ensuring seamless execution of business strategies.Key ResponsibilitiesCoordinate travel arrangements, prepare...

  • Operations Coordinator

    2 days ago

    Cape Town, Western Cape, South Africa Maneshez solutions services Full time

    Maneshez Solutions Services is seeking a highly skilled and experienced operations coordinator to join our construction team.In this role, you will be responsible for scheduling and coordinating construction activities, managing a team of staff, and ensuring projects are completed on time and within budget.You will work closely with our clients to understand...

  • Patient Coordinator

    7 days ago

    Cape Town, Western Cape, South Africa Intercare Group Full time

    Role Summary:We are seeking a highly motivated and skilled Patient Coordinator to join our Waterstone Medical and Dental Centre team in Somerset West.This role involves providing administrative support to dental professionals engaged in performing general and/or specialist dentistry.Your key responsibilities will include:Providing administrative support to...

  • Information Services Coordinator

    2 days ago

    Cape Town, Western Cape, South Africa Western Cape Full time

    Western Cape Government is seeking a highly skilled Information Services Coordinator to join their team.About the RoleThe ideal candidate will be responsible for coordinating and managing information services, including the maintenance and update of bibliographic records in the central database.This role involves working closely with library staff to develop...

  • Project Coordinator Specialist

    2 days ago

    Cape Town, Western Cape, South Africa Milkor Integrated Systems Full time

    Job OverviewMilkor Integrated Systems seeks a highly skilled and organized Project Coordinator to join our team. The ideal candidate will have excellent administrative support, project coordination, and relationship management skills.Key ResponsibilitiesManage purchasing processes, including tracking purchase orders, coordinating with suppliers, and...

  • Coordination Services Expert

    4 days ago

    Cape Town, Western Cape, South Africa KC Brand and Print Full time

    KC Brand and Print is seeking a skilled and experienced Coordination Services Expert to join our team. As a Coordination Services Expert, you will be responsible for providing administrative support to the production team, ensuring seamless execution of projects, and maintaining accurate records.About the Role:You will assist in managing production...

  • Client Services Coordinator

    7 days ago

    Cape Town, Western Cape, South Africa Hire Resolve Full time

    We are looking for a Client Services Coordinator to join our client's team in the Retail Industry. As a Client Services Coordinator, you will be responsible for building and maintaining strong relationships with retail customers, ensuring their satisfaction with products and services, and identifying opportunities for growth and upselling.About the RoleThis...

  • Customer Service Coordinator

    1 week ago

    Cape Town, South Africa AVI Limited Full time

    The **Coffee Importers and Roasters Organisation (CIRO)** is a true coffee emporium. As the preferred one-stop solution, **CIRO** offers expert services in sourcing, roasting, blending, packaging, training, equipment, technical support, national and international distribution and market trend analysis. As the largest manufacturer of pure coffee in South...