Current jobs related to Customer Service Coordinator - Cape Town - AVI Limited


  • Cape Town, South Africa SA - Liner Business - Customer Services - Cape Town - Imports Full time

    **Job Purpose** Ensure high quality customer service by delivering targets, objectives and customer. Pro-actively coordinate and manage our customer portfolio and build strong customer relationships within the import CS disciplines. Be an active participant in the continuous improvement of the department’s daily functions and procedures**.** **Primary...


  • Cape Town, Western Cape, South Africa Pro Development Group Full time

    Pro Development Group is a dynamic retail company that values innovation and creativity. We are currently seeking a Customer Service Coordinator to join our team.Job Summary:As a Customer Service Coordinator, you will play a key role in providing exceptional customer experiences and driving sales growth. Your primary responsibilities will include assisting...


  • Cape Town, South Africa Staff Solutions Full time

    **Western Cape**, Cape Town** **Negotiable - Negotiable Monthly Cost To Company (Market related)** **NEW VACANCY ALERT!** **An opportunity has arisen with our client in the hygiene industry for a Customer Service Coordinator within the area of Bellville, Cape Town.** **Duties**: *** - **Daily control and follow up on all routes services to ensure services...


  • Cape Town, South Africa Ocean Network Express Full time

    A vacancy exists for a _**_CS COORDINATOR _**_within ONE’s _**_Customer Service _**_Department. To Ensure high quality customer service by delivering targets, objectives and customer satisfaction. Pro - actively coordinate and manage our customer portfolio and build strong customer relationships within the import CS disciplines. Be an active participant in...


  • Cape Town, Western Cape, South Africa The Building Company Full time

    Position DescriptionThe Building Company's Customer Service Refreshments Coordinator role involves providing excellent refreshments and maintaining high standards of housekeeping. This position requires delivering exceptional customer experience and ensuring the premises are well-maintained.About the JobThis role involves delivering outstanding customer...


  • Cape Town, South Africa Ares Holdings Full time

    Job title : Customer Service Coordinator Job Location : Western Cape, Cape Town Deadline : Not specified Quick Recommended Links Jobs by Location Job by industries Customer Service Customer Queries (Inbox and Telephonic) Clear communication with customers on late deliveries, stock availability and short shipments Upselling based on ATS...


  • Cape Town, South Africa ReDefined Growth Marketing Full time

    **IMPORTANT** This Job opening is for a REMOTE position working US HOURS (EDT) with a number of Spas and Med Spas as an Spa Scheduling Coordinator & Customer Service Representative. Please review the job description FULLY prior to applying.** **About ReDefined Growth Marketing** We are a dynamic digital marketing agency that works within the spa and med...


  • Cape Town, South Africa LED Lighting SA (Pty) Ltd Full time

    **Location: Paarden Eiland, Cape Town** **Salary: Market related** The company is design oriented and manufactures standard and customised product solutions for the architectural, rail, commercial and industrial industries. This is a rapidly growing and highly innovative business with a young and energetic team. **Main Responsibilities may include, but...


  • Cape Town Northern Suburbs, South Africa Persona Staff Full time

    About UsAt Persona Staff, we pride ourselves on providing exceptional customer service. Our team is dedicated to delivering tailored solutions that meet the unique needs of our clients.The RoleWe are currently seeking a highly motivated and skilled Customer Service Operations Coordinator to join our team. In this role, you will be responsible for managing...


  • Cape Town, South Africa Pet Heaven Full time

    **JOB OVERVIEW** At Pet Heaven we obsess about Making Pet Parenting Easy. Customer happiness needs to be your mission in life and creating awesome moments your specialty. We are looking for an enthusiastic pet lover to join our current team and to help ensure that each and every customer who deals with Pet Heaven has an exceptional experience. As Customer...


  • Cape Town, Western Cape, South Africa TFG (The Foschini Group) Full time

    Customer Experience CoordinatorWe are seeking a Customer Experience Coordinator to join our team at @home. As a key member of our store management team, you will play a critical role in ensuring that our customers receive exceptional service and support.About the RoleProvide excellent customer service and support to our customers.Ensure that all customer...


  • Waterfront Cape Town, South Africa Zenz Recruitment Full time

    About the RoleWe are seeking a dedicated and skilled Customer Service Coordinator to join our team at a busy beauty salon in Cape Town. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and assisting with beauty treatments.Key ResponsibilitiesAttend to visitors and deal with inquiries on...


  • Cape Town, Western Cape, South Africa Deli Spices Full time

    Job OverviewDeli Spices is a leading manufacturer of premium food products, and we are seeking a skilled Senior Customer Service Representative to join our team.This role plays a critical function between Commercial teams, customers, and suppliers. The representative ensures customer orders are planned and executed on time through coordinating customer...


  • Cape Town, Western Cape, South Africa Midvaal Recruitment Full time

    Branch AdministratorThis role is an exciting opportunity within the Refrigeration and Air-conditioning industry, based in Cape Town.Key Responsibilities:Process customer payments accurately and according to company procedures.Verify that all payments are documented correctly.Ensure invoices and payments match for seamless transactions.Handle incoming calls...


  • Cape Town, South Africa Frogg Recruitment Full time

    **Onboarding and Customer Support Coordinator - Cape Town** Our client is seeking an Onboarding and Customer Support Coordinator to join their team. You must have Software as a Service (SaaS) experience. You will be responsible for onboarding new customers and users and offering ongoing support on the app platform. **Minimum Requirements**: - 3+ years of...


  • Cape Town, South Africa SA - Liner Business - Customer Services - Cape Town - Exports Full time

    **Job Purpose & Primary Job Responsibilities** **The purpose of this role is to ensure high quality customer service by delivering targets, objectives and customer satisfaction. Pro-active coordination and management of our customer portfolio and build strong customer relationships within the Customer Service Export disciplines.Be an active participant in...


  • Cape Town, Western Cape, South Africa Clicks Group Limited Full time

    Job Title: Pharmaceutical Service CoordinatorJob Overview:The Clicks Group Limited seeks a skilled Pharmaceutical Service Coordinator to join our team in Cape Town.Key Responsibilities:Coordinate pharmaceutical care services and support day-to-day dispensary operations.Interact with customers in a professional manner, handling customer queries and concerns...


  • Cape Town, Western Cape, South Africa Findojobs South Africa Full time

    Job Overview:We are currently seeking a Patient Service Coordinator to join our team at Findojobs South Africa. As a Patient Service Coordinator, you will play a critical role in providing exceptional customer service to our patients and ensuring that their needs are met promptly and efficiently.**Key Responsibilities:**• Respond to patient inquiries and...


  • Cape Town, Western Cape, South Africa Status Staffing Full time

    We are seeking an experienced Switchboard Administrator to join our team at Status Staffing in Durbanville. As a key member of our administrative team, you will be responsible for providing exceptional customer service to clients and colleagues alike.Job Summary:This is a permanent position with a basic salary of R15,000 and working hours from 08:00 –...

  • Service Coordinator

    3 weeks ago


    Cape Town, South Africa TereCruits Pty Ltd Full time

    **Purpose of Function** - To provide administrative & Goods-flow assistance to the Service Department - The Service Coordinator will carry out his/her duties with the diligence of a prudent businessperson following the code of business conduct - The Service Coordinator acts as a bridge between the customer, and the company - The Service Coordinator is the...

Customer Service Coordinator

4 weeks ago


Cape Town, South Africa AVI Limited Full time

The **Coffee Importers and Roasters Organisation (CIRO)** is a true coffee emporium. As the preferred one-stop solution, **CIRO** offers expert services in sourcing, roasting, blending, packaging, training, equipment, technical support, national and international distribution and market trend analysis. As the largest manufacturer of pure coffee in South Africa, it is easy to understand why **CIRO** is a noteworthy front runner within the coffee service industry and renowned for consistent quality, innovative product formats and extra value offering.

A new role has become available for a **Customer Service Coordinator**

This role will report into the National Call Centre Manager and will be based in Bryanston, Johannesburg.

**Job Specification**:
**Key Performance Areas**:
**Sales**
- Administer and co-ordinate new business, unit opening and installations and all related paperwork.
- Coordinate sales meeting and minutes.
- Coordinate and plan changes to the current call cycles.
- Compile Customer Sales proposals
- Co-ordinate Customer Queries
- Coordinate new store roll outs
- Compile the Weekly/Monthly pipeline report
- Processing of Marketing STO’s and Demo Equipment
- Substitute for telemarketing when an agent is absent or on leave
- Call on/Service the Regions top 20/strategic Customer’s

**Administration**
- Processing of Purchase orders (including for site facilities)
- Processing all Marketing orders for customers and POS material.
- Assist in maintaining the Equipment data base
- Coordinate Data base-allocating of correct rep codes to areas
- Ensure all Technical schedules and contracts are re - signed by consultants

**Technical**
- Liaise with the Technical Coordinator on pre
- opening inspections/site inspections
- Liaise with the Technical Coordinator for Monthly meetings
- Manage and maintain the Regional Demo Account
- Assist in resolving historic/current equipment park investigations for inactive customer’s

**Reporting**
- Monthly reporting (Call Cycle’s, C-Track, Sales, Marketing Spend)
- Monthly reporting of POS material sent out to customers

**Minimum Requirements**:
**Experience**:

- At least 2 years’ experience in an Office Admin and Support role
- Experience in telemarketing would be advantageous
- Relevant food service customer and product knowledge

**Qualifications**:

- Grade 12

**Additional Requirements**:

- Experience and understanding of OOH sales environment
- Excel - Advanced
- Advanced Computer Literacy
- SAP Experience essential

**Competencies**:

- Meeting Deadlines
- Attention to detail
- Planning & Organising
- Keeping Commitments
- Documenting Facts
- Building Relationships
- Staying Composed
- Working together