Training Officer

4 weeks ago

Rosebank, South Africa FinIT Select Staffing Full time

**Training Officer**

As a Training Officer, you’re a critical part of the team. We’d need you to be as

committed as we are to:

- A strong and deliberate focus on ethical and accountable behaviours.
- Treating our staff, our colleagues, customers and merchant partners with care and

respect.
- Good governance and leadership accountability.
- A culture that is transparent and authentic.
- Diversity and inclusion at all levels.
- Taking an active role in improving the wellbeing of the communities we operate in.
- Relevance and “insurgence” - being a challenger, prepared to break new ground.
- Building a rewarding, performance-based culture.
- Being a force for good

**Job Purpose**

To monitor and facilitate knowledge acquisition and reporting on the effectiveness of

programmes and interventions in accomplishing the long-term skills developmental goals.

**Core skills and knowledge**

**Key Responsibilities**
- Conduct and Facilitate internal Training to Staff
- Drafting instructional manuals, onboarding materials, and other relevant documentation.
- Updating Training Process
- Facilitating training as and when required.
- Monthly Induction Training
- All related Learning and Development administration.
- Conduct Adhoc training based on a training needs analysis.
- Maintain training registers.
- Conduct pre and post assessment for all training delivered to gauge understanding of the product process. Ensure that the results are recorded for monitoring purposes.
- Review process manuals monthly to check if the process manuals are up to date.
- If processes are outdated or if new processes have not been added to the process

manuals, the applicant must notify management.
- Continuously improve the quality of the training delivered and working closely with the

management team to understand gaps within the business unit.
- Liaising with managers to determine training needs and schedule training sessions.
- Designing effective training programs
- Selecting and booking venues
- Conduct seminars, workshops, individual training sessions etc.
- Prepare educational material such as module summaries, videos etc.
- Support and mentor new employees.
- Keep attendance and other records.
- Assist with tracking of the training budgets.
- Conduct evaluations to identify areas of improvement.
- Monitor employee performance and response to training.
- Record Keeping of Training
- Assist with the compilation of Workplace Skills Plan and Annual Training Reports.
- Assist with compilation of Training Report.

**Qualifications**:

- Matric
- Training qualifications will be an advantage.
- Train the Trainer Course
- Relevant educational and skills development as well as HR qualification or similar 5 years’
- experience as a trainer/facilitator
- 2-3 years’ experience in Facilitating Training and development of material.

**The successful applicant must have**:

- Be fluent in spoken and written English.
- Have a strong attention to detail and accuracy.
- Have strong planning, organizing and time management skills.
- Be able to work independently as well as be a team player.
- Be able to multi-task effectively.
- Have strong communication and interpersonal skills.
- Be self-motivated, by taking an interest in the job, and obtaining satisfaction from the

achievement of a job well done.
- Workplace Skills Plan/ATR Knowledge
- Good knowledge of SAQA, QTCO and SETA structures and the Skills Development Act (SDA)
- Development and Design of outcomes-based training material Knowledge of a Learner

Management System
- Experience and knowledge of E-learning Experience
- Strong writing skills and Knowledge of SAGE
- Presentation skills.
- Written and verbal communications skills
- Working knowledge of Microsoft Office, including Outlook, Excel, and PowerPoint.

**Job Type**: Permanent

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