Call Centre Agent

**DUTIES AND RESPONSIBILITIES**: - To ensure excellent customer service and enhance the overall dining experience by addressing customer needs promptly and efficiently **REQUIREMENTS**: - One year of experience as a call centre agent - Well spoken - Experience in handling customer complaints - Must have reliable transport and willing to work shifts

A call centre agent at Pedros is responsible for managing incoming calls from customers, answering inquiries, providing information about the restaurant, menu, services and policies. The primary goal is to correctly take down and submit orders to the stores **Duties and Responsibilities**: - Have a thorough understanding of the restaurant’s menu in term...

Company Description **WNS Global Services Inc.** (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

Our client is looking for a confident sales consultant to sell financial product in store (store cards and loans). Matric is a requirement. Previous sales experience advantageous. **Salary**: R4 500,00 per month Application Question(s): - Do you have a criminal record? - Are you credit clear? (No long outstanding debts) - Would you be comfortable...

SUMMARY OF JOB: A travel coordinator arranges, manages and coordinates all aspects of business travel to meet the specific needs of employers, employees and clientele within an organization. A travel administrator may also need to be 'on-call' beyond normal business hours to address any needs an employee or client may have in transit DUTIES AND...

Job Summary:The Operations Manager is responsible for managing the day-to-day activities of our call centre operations. The ideal candidate will have a proven track record of delivering high performance and driving business growth.Main Responsibilities:Drive operational targets and business strategyCreate and drive strategic operating plans within own area...

Job DescriptionThe main function of this role is to drive performance and be fully accountable for deliverables.Key responsibilities•    Deliver operational targets and business strategy •    Create and drive strategic operating plan within own area of responsibility•    Lead on projects that deliver cultural change and transformation within...

Job Title: Dialer Administration/MISJob Summary:The Dialer Administration/MIS role is responsible for the day-to-day administration of dialer systems, ensuring optimal contact and conversion rates. The successful candidate will analyze operational sales reports and performance data to identify trends, patterns, and insights. They will also develop and...

Job Description:The primary objective of this role is to drive operational performance and excellence within the organization.Main Responsibilities:Develop and execute strategic plans to drive business growth and improvement.Lead and manage change initiatives to enhance operational efficiency and effectiveness.Collaborate with cross-functional teams to...

Job Title: Dialer Administrator/MIS SpecialistJob Description:WNS Global Services is seeking a skilled Dialer Administrator/MIS Specialist to join our team. The ideal candidate will be responsible for day-to-day dialler administration, recommending, supporting and implementing departmental initiatives for operations to optimise contact and conversion...

Job DescriptionThe Dialler Administrator shall be responsible for day-to-day dialler administration, recommending, supporting and implementing departmental initiatives for operations to optimise contact and conversion rates. The responsible person will also be supporting with business analysis, utilization analysis, performance results monitoring, reports...

Job DescriptionThe key purpose of this role is to lead, coach, develop, motivate and retain a team of advisors while ensuring that we offer the best service to all our customers.Key responsibilities•    Deliver success against KPI targets and plans, through effective management of people.•    Create a positive learning environment that empowers and...