Reservations Assistant

3 days ago


Johannesburg, South Africa HotelJobs.co.za Full time

**Luxury Lodge Group - Johannesburg**

**Requirements**:

- Tourism/Travel-Related Qualification (degree/diploma/certificate) preferable
- 1- 2 years administration experience preferable
- Excellent written and verbal English skills
- Computer literate with at least a basic working knowledge of Outlook, Word and Excel - this includes typing skills
- Some understanding of a reservation’s environment - advantageous
- Knowledge of Tourplan advantageous or any other reservations system
- Customer focused
- Ability to work under pressure
- Understand the travel industry

**Description**
- Reconfirmation of consultant files with suppliers
- Checking Tourplan against GIS and flight details, checking the number of guests booked in the system is correct and matches what has been booked, pick up and drop off details, checking allocations and all services booked correctly
- Checking and saving lodge day sheet for the consultants and ensuring the information received is correct
- Assist in creating WETU itineraries
- Receipting bookings when payment received
- Assisting consultants with capturing information in the bookings from GIS
- Assisting management with capturing month end reports
- Assisting management with pulling reports to ensure process in team is followed and in order
- Assisting the reservation team with daily reports
- Assist with making provisional bookings with 3rd party suppliers
- Assisting the reservations team with quotes and loading booking in TourPlan
- Preparing commission and refunds to be submitted to management for authorisation
- Qualifying and distribution of all incoming reservation requests
- Cancelling of reservations
- Chasing provisional reservations

**Package on offer**
- Salary is dependent on qualification and experience (this is an **entry level** administrative position with the opportunity to learn and grow)

**Starting Date**:ASAP


  • Reservations Assistant

    17 hours ago


    Johannesburg, South Africa HotelJobs.co.za Full time

    **Would you like to jump start your career, learn and grow within a leading travel company?** **Looking for a young and dynamic Reservations Assistant in Johannesburg!** Ideally - Someone with a can-do attitude - 1-2 years administration experience - Some understanding of a reservation’s environment - Working knowledge of Outlook, Word and Excel -...


  • Johannesburg, South Africa Jobted ZA C2 Full time

    Job Description: A luxury lodge & hotel group is seeking an experienced Reservations Consultant to manage daily administrative tasks related to reservations. The role involves responding to customer queries via phone and email, assisting with reservation processes, and supporting the reservations manager with various duties. Requirements: - 3-5 years of...

  • Reservation Agent

    7 months ago


    Johannesburg, South Africa Unique Personnel Full time

    **Job Number** - 72867 **Job Type** - Permanent **Job Title** - Reservation Agent **Computer Skills** - MS Office **Industry** - Rental **City** - Johannesburg **Province** - Gauteng - Assisting and advising customers who may be choosing from a variety of options. - Making reservations for customers based on their various requirements and budgetary...


  • Johannesburg, South Africa TalentLink Full time

    Job Description: A luxury lodge & hotel group is seeking an experienced Reservations Consultant to manage daily administrative tasks related to reservations. The role involves responding to customer queries via phone and email, assisting with reservation processes, and supporting the reservations manager with various duties. Requirements: 3-5 years of...


  • Johannesburg, South Africa TalentLink Full time

    Job Description:A luxury lodge & hotel group is seeking an experienced Reservations Consultant to manage daily administrative tasks related to reservations. The role involves responding to customer queries via phone and email, assisting with reservation processes, and supporting the reservations manager with various duties.Requirements:3-5 years of...


  • Johannesburg, South Africa Minor Hotels Full time

    **Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties,...

  • Reservations Manager

    17 hours ago


    Johannesburg, South Africa Executive Placings Full time

    Luxury Travel Management Company is looking for an experienced Reservations Manager to be based in Maun, Botswana. Experience required: 4 - 5 years management or supervisory experience in the hospitality/tourism industry (reservations) Tourism/Hospitality experience Knowledge of at least one reservation system preferably Panstrat In-depth Geographical...


  • Johannesburg, South Africa The Change Lab Full time

    KEY ROLES & RESPONSIBILITIES - Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral. - Processes reservations from the sales office, other hotel departments, and travel agents. - Knows the type of tables available as well as their location and layout. - Knows the selling status, rates, restaurant policies and...

  • Head of Reservations

    7 months ago


    Johannesburg, South Africa Rosegold Sourcing Full time

    **PURPOSE STATEMENT** To capture financial information accurately into the general ledger, ensure the accounts payable and receivable functions are accurately maintained and provide financial assistance within the centralised reservation operations **Key Areas of Responsibility -** - Focusing on Service levels with attention to detail and accuracy, timeous...


  • Johannesburg, Gauteng, South Africa TalentLink Full time

    Job OverviewTalentLink, a luxury lodge & hotel group, is seeking an experienced Luxury Reservations Specialist to manage daily administrative tasks related to reservations.About the RoleThe successful candidate will be responsible for responding to customer queries via phone and email, assisting with reservation processes, and supporting the reservations...


  • Johannesburg, Gauteng, South Africa TalentLink Full time

    Job Overview:TalentLink is a luxury lodge & hotel group that is seeking an experienced Reservations Management Professional to manage daily administrative tasks related to reservations. Responsibilities:Responding to customer queries via phone and emailAssisting with reservation processesSupporting the reservations manager with various...


  • Johannesburg, South Africa MORE Family Collection Full time

    Responsible for building trust, rapport and credibility with clients, guests, and key accounts from the outset and responding to enquiries and making reservations accurately, efficiently and ensuring all relevant information is captured professionally. **KEY FOCUS AREAS** - Follow up on provisional reservations, process cancellations and amendments...


  • Johannesburg, South Africa HotelJobs.co.za Full time

    JD Specialized Recruitment is currently assisting a company with a Portfolio of Ultra-Luxury Retreats to recruit an experienced & organized Sales & Reservations Executive to join their Team. - This position is based in Johannesburg and is a hybrid position with at least 2 working days at the office required. **Requirements**: - 3 years’ reservations...


  • Johannesburg, South Africa Orion Group Full time

    Orion Hotels & Resorts (South Africa) is looking for a skilled and experienced Central Reservationist to assist us manage and operate our reservations and booking systems. This position requires excellent communication skills, a customer-centric approach and a strong understanding of the hospitality industry. The Central Reservationist will be responsible...


  • Johannesburg, Gauteng, South Africa TalentLink Full time

    Job OpportunityWe are seeking a highly skilled Luxury Reservations Expert to join our team at TalentLink.About the Role:The ideal candidate will have 3-5 years of experience in a reservations department or similar role for multiple properties and excellent communication skills in English.Responsibilities:Respond to customer inquiries via phone and email,...


  • Johannesburg, South Africa Marriott Worldwide Full time

    **Job Number** 22173086 **Job Category** Reservations **Location** Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of...


  • Johannesburg, South Africa MORE Family Collection Full time

    The Senior Reservations Consultant is responsible for building trust, rapport and credibility with clients, guests, and key accounts from the outset and responding to enquiries and making reservations accurately, efficiently and ensuring all relevant information is captured professionally. **KEY FOCUS AREAS** - Follow up on provisional reservations, process...


  • Johannesburg, South Africa Virgin Limited Edition Full time

    **Other global opportunities**: Opportunities in other parts of the world will be listed below. Virgin Limited Edition takes its guests to some of the world’s most breathtaking sanctuaries for unforgettable experiences - including one of the most exclusive private islands in the world. The collection of unique retreats are chosen for their beautiful...

  • Reservations Agent

    7 days ago


    Johannesburg, South Africa Minor International Full time

    **Company Description** Minor Hotels is an international hotel owner, operator and investor with a portfolio of more than 536 hotels in operation. Minor Hotels passionately explores new possibilities in hospitality with a diverse portfolio of properties designed intelligently to appeal to different kinds of travellers, serving new passions as well as...


  • Johannesburg, South Africa Marriott International, Inc Full time

    **Job Number** 23207760 **Job Category** Reservations **Location** Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and...