Business Relationship Manager
2 weeks ago
Business Relationship Manager
Location: Ladysmith
Time type: Full time
Posted on: Posted 2 Days Ago
Time left to apply: End Date: March 26, (4 days left to apply)
Job requisition id: R
Job Description: To strategically and operationally manage and grow a portfolio of high revenue generating clients.
These responsibilities include the key relationship management of these key clients, seeking, identifying and exploiting business opportunities for the bank and growing the portfolio through the acquisition of new clients.
Success will be measured through client satisfaction levels, financial performance of the portfolio, sound governance and new client acquisition.
Responsibilities:
- Strategically and operationally manage and grow a portfolio of high revenue generating clients.
- Enhance business performance and profitability.
- Drive customer service delivery goal achievement in line with predefined standards and in support of operational objectives.
- Ensure growth and increase in customer base by managing existing clients, generating new leads, and growing active customer account base.
- Set tactical goals and optimize the use of people, finances, and technologies to realize those goals.
- Define a sales strategy and delivery plans in support of the strategic business objectives.
- Assess and evaluate credit applications in accordance with the Banks Credit Policy and within set time frames.
- Ensure compliance with legislative and audit requirements and adherence to relevant processes.
- Manage people by executing line manager responsibilities and creating an environment that encourages employee growth and performance excellence.
Minimum Requirements:
- FAIS Compliant (RE5).
- Relevant Business Degree (Financial).
- 2 – 4 years Credit and 3 – 5 years Relationship Management and Product Knowledge experience.
- Agric qualification or experience.
- Must not be an unrehabilitated insolvent.
- In accordance with National Credit Act (NCA), candidates applying for this role will require a credit record check.
Ideal Candidate Traits:
- Analytical.
- Financial acumen.
- Attention to detail.
- Technology savvy.
- Ability to deal with customers (problem solving / customer service).
- Ability to interpret financial statements.
- Relationship management.
- Ability to network and build lead flow.
Are you interested to take the step?
We look forward to engaging with you further.
Apply now
Job Details: Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. Closing Date: 26 / 03 / 25
All appointments will be made in line with FirstRand Group's Employment Equity plan.
The Bank supports the recruitment and advancement of individuals with disabilities.
In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless required by law to disclose this information to other parties.
About Us: Serving retail and commercial customers, FNB is so much more than a bank, offering life and short-term insurance, innovative savings and investment products, and a digital universe of solutions that help customers navigate challenges and opportunities of everyday life.
It has a market-leading app and a globally recognised rewards system in eBucks.
FNB has won multiple awards, including the Strongest Banking Brand in the World in the Brand Finance Banking report.
FNB represents multiple opportunities for you to build an exciting and rewarding career, especially if you want to change people's lives in an authentic, profound, and sustainable way.
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