customer service advisor sandton

3 days ago


Sandton, South Africa Level Up Full time

Join to apply for the CUSTOMER SERVICE ADVISOR SANDTON role at Level-Up.

We are assisting our client in the recruitment of a Customer Service Advisor to join their dynamic team in Sandton. This role is pivotal in providing top-tier customer service to merchants and assisting in the showroom, specializing in bathroom ware and sanitary ware. The role will involve managing internal sales duties, including creating quotes/orders and addressing customer inquiries related to bathroom and sanitary ware products. The ideal candidate will ensure a high level of accuracy and professionalism, maintaining strong relationships with both merchants and customers.

Key Responsibilities
  • Internal Sales
    • Process orders and quotes for bathroom ware and sanitary ware products using the system.
    • Liaise with the warehouse on deliveries and collections of products.
    • Check stock availability and lead times with the logistics manager and suppliers.
    • Manage deliveries, invoicing, and follow-ups on accounts/payments.
    • Address customer queries, complaints, and product requests related to bathroom and sanitary ware.
    • Issue quotations, negotiate prices, and ensure correct documentation for bathroom products.
    • Follow up on orders, backorders, and customer updates.
    • Assist in receiving deliveries at the office.
    • Handle incoming customer queries efficiently regarding bathroom ware and sanitary products.
  • Showroom Assistance
    • Assist showroom customers with bathroom ware and sanitary products and issue quotes.
    • Follow up on quotes issued for bathroom and sanitary ware products.
    • Assist with technical issues and product specifications related to bathroom installations.
    • Schedule and coordinate service calls with technicians, ensuring follow-up and customer satisfaction.
Required Competencies
Work-Based Competencies:
  • Proficient in telephone etiquette and customer service.
  • Strong organizational and planning skills.
  • Basic computer skills (Microsoft Office, etc.).
  • Ability to handle general reporting duties.
Behavioural Competencies:
  • Excellent customer service skills with an ability to understand customer needs.
  • Motivated self-starter with strong attention to detail.
  • Effective problem-solving abilities and the capacity to multitask.
  • Excellent communicator with the ability to handle challenging situations with resilience.
  • Ability to work independently and as part of a team.
  • High integrity, flexibility, and ability to work under pressure.
  • Always appear presentable and professional.
Requirements:
  • Strong customer service background, preferably in the bathroom and sanitary ware industry.
  • Previous experience in a similar role is advantageous.
  • Must be detail-oriented, organized, and able to manage multiple tasks simultaneously.

If you are a motivated and organized individual with a passion for customer service and expertise in bathroom ware and sanitary ware, apply now to join this dynamic team

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Other
Industries
  • Venture Capital and Private Equity Principals
#J-18808-Ljbffr

  • Sandton, South Africa Shorza Ltd Full time

     Customer Service AdvisorJoin the Team and Make a DifferenceAre you the type of person who thrives on helping others, solving problems, and delivering top-notch service with a smile? We're looking for a Customer Service Superstar to join our team in Sandton This is an exciting opportunity to work for our UK-based client, offering premium customer service to...


  • Sandton, South Africa Level Up Full time

    Level Up is seeking a highly motivated and organized Customer Service Advisor to join their dynamic team in Sandton.About the JobThis role involves providing top-tier customer service to merchants and assisting in the showroom, specializing in bathroom ware and sanitary ware products.The ideal candidate will ensure a high level of accuracy and...

  • Service Advisor

    3 days ago


    Sandton, South Africa Bonafide Human Capital Full time

    Our well known automotive dealer client based in **Sandton, Gauteng** currently holds a vacancy for a **Technically Astute Male Service Advisor.** The purpose of the role is to provide prompt and quality service to customers relating to the service, repair, and maintenance of vehicles, acting as an interface between the technical team and the customer to...

  • Service Advisor

    3 days ago


    Sandton, South Africa Bonafide Human Capital Full time

    Our well known automotive dealer client based in Sandton, Gauteng currently holds a vacancy for a **Technically Astute Male Service Advisor.** The purpose of the role is to provide prompt and quality service to customers relating to the service, repair, and maintenance of vehicles, acting as an interface between the technical team and the customer to ensure...


  • Sandton, South Africa Shorza Ltd Full time

    Exciting Opportunity Alert We seek a motivated and detail-oriented Customer Service Advisor / Customer Service Agent / Customer Call Centre Agent to join our team in Sandton. This role involves providing exceptional service and support to our UK-based clients. You will handle inquiries, resolve issues, and ensure a seamless experience for our...


  • Sandton, South Africa Surgo HR & Training Full time

    Our client based in Sandton is seeking Tsonga Speaking Customer Service Advisor.The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and...

  • Financial Advisor

    4 days ago


    Sandton, South Africa NHLANHLA CAPITAL Full time

    **Insurance Advisor Responsibilities**: - Meeting with clients. - Offering specialized financial guidance and advice. - Completing financial needs analyses. - Creating and explaining customized plans and products - Utilizing knowledge of tax investment strategies. - Assessing clients' financial portfolios. - Analyzing clients' risk. -Encouraging clients to...

  • Service Advisor

    6 days ago


    Sandton, South Africa Clicks Group Limited Full time

    **Listing reference**: click_015174**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain**Location**:Sandton - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - Are you passionate about health and beauty products...

  • Consumer Advisor

    2 weeks ago


    Sandton, South Africa Coloplast Full time

    **Location**: Sandton, ZA **Job Family**: Consumer **Country/Region**: South Africa Consumer Advisor Consumer Advisor - call-center based nurse delivering care and support through virtual consultations Coloplast has an exciting opportunity for a motivated, committed, and collaborative individual who is inspired by working together with a call team for...

  • Clinical Advisor

    2 weeks ago


    Sandton, South Africa Coloplast Full time

    **Location**: Sandton, ZA **Job Family**: Consumer **Country/Region**: South Africa Clinical Advisor Clinical Advisor - call-centre based nurse delivering care and support through virtual consultations Coloplast has an exciting opportunity for a motivated, committed, and collaborative individual who is inspired by working together with a call team for...

  • Service Advisor

    2 weeks ago


    Sandton, South Africa TC Consulting7 Full time

    YOU are a service advisor in the Motor Industry, with Ford experience and you have a stable track record and you are looking for a new challenge. Excellent Group, large dealership looking for a service advisor. Send your CV, id, achievements and a photo of yourself. no chancers please. no criminal record please. Honest, level headed, attention to detail and...


  • Sandton, South Africa Old Mutual Sandton Full time

    **Required for Job**: - Senior Certificate (Matric / Grade 12/ NQF 4) - 18 months' financial industry experience. - Regulatory Examination/RE5 - Class of business/CPD points - A valid Driver's License - Have your own vehicle or access to a vehicle for work purpose - Criminal clear **Career Benefits** - 75 - 100% share of commission when meeting certain...


  • Sandton, South Africa Scope Markets SA (PTY) Ltd Full time

    **Overall Purpose of Role**: **Responsibilities**: - Provide answers to customers by identifying problems, researching answers, and guiding customers through corrective steps. - Handle and resolve minor customer complaints or issues and escalate accordingly. - Provide information to customers regarding the Company’s services and products. - Provide...


  • Sandton, South Africa Afrizan People Intelligence Full time

    Are you a recent graduate and are looking to gain career enhancing experience with one of the biggest Multimedia Companies? Then this opportunity might be for you. We are currently recruiting for our client in the Multimedia space for a Omnichannel Call Centre Agent for a fixed-term contract. - Recently completed a tertiary qualification - Fully...


  • Sandton, South Africa Fablees Hair Full time

    Act as salon customers’ point of contact to build relationships with hair salon clients, client follow ups, client reviews and dealing with customer queries to ensure return visits. - Ensure high level customer service by training stylists on service, product usage, and salon etiquette. - Consult with customers on stylish hair options and keep updated on...


  • Sandton, South Africa Fablees Hair Full time

    Act as salon customers’ point of contact to build relationships with hair salon clients, client follow ups, client reviews and dealing with customer queries to ensure return visits. - Ensure high level customer service by training stylists on service, product usage, and salon etiquette. - Consult with customers on stylish hair options and keep updated on...


  • Sandton, South Africa Bluespec Holdings Full time

    **Purpose of the job**: To strive in providing customers with a professional service experience, whilst ensuring adequate communication between customers, parts and service departments in achieving customer satisfaction goals. **Description**: - **Preparing for the arrival of the customer**: Liaising with customer and confirming when warranty/motor plan...


  • Sandton, South Africa iMedrecruit Full time

    **About the job Corporate Legal Advisor**: **Corporate Legal Advisor. Sunninghill, Sandton** A pharmaceutical and healthcare company requires a Legal Advisor who will support the Group Legal team in the day-to-day corporate legal and compliance work. This individual is required to competently service the legal, corporate, commercial, intellectual property...


  • Sandton, South Africa J Smith Collier & Associates Full time

    This Cash Management processes company is looking for a top class contact centre Advisor : To perform to the best of your abilities all duties and responsibilities as reasonably assigned to you. You will do your best to protect and promote the business and interest of the company and to preserve its reputation and goodwill at all times. Duties and...

  • Legal Advisor

    2 weeks ago


    Sandton, South Africa Fempower Personnel Full time

    Gauteng , Sandton (Market related) Our prestigious client in the Public Sector has an opportunity available for a Legal Advisor in the Sandton and Pretoria area. This is a fixed term contract for 36 months. **Requirements**: - Minimum Post-graduate Law Degree (4 Year qualification) - A relevant higher qualification will be an added advantage - A...