Service Advisor

7 months ago

Sandton, South Africa Clicks Group Limited Full time

**Listing reference**: click_015174**Listing status**: Online-
**Position summary**

**Industry**:Wholesale & Retail Trade
- **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain**Location**:Sandton
- **Contract**:Permanent**Remuneration**:Market Related
- **EE position**:Yes**Introduction**
- Are you passionate about health and beauty products and helping people look and feel good? Are you confident to control the operational activities at the point of sale to deliver service excellence? We have an exciting opportunity at a Clicks Store for a Service Advisor who will report to the Store Manager.**Job description**

**Job Purpose**:

- To ensure service excellence at the point of sale by ensuring fast and efficient customer service and point of sale (POS) operational activities.

**Job Objectives**:

- To efficiently direct and control all operational activities at the point of sale in a timely and efficient manner.
- To ensure the effective and safe management of stock and cash, minimising shrinkage and ensuring a high standard of general housekeeping and administration
- To ensure shop assistant / cashiers are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence at all times.
- To ensure sufficient staffing of the shop assistant / cashiers in line with the work schedule, company policies and labour legistation.
- To timeously and efficiently resolve all customer queries in line with the Company's policies.
- To drive the promotion of the Clicks clubcard in order to ensure the achievement of clubcard participation targets.
- To effectively manage stock by enforcing security measures, cash controls, returns policies and all other relevant administrative duties related to minimising stock losses and maximising security procedures at the point of sale.
- To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
- To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

**Minimum requirements**

**Qualifications and Experience**:

- Essential: Grade 12
- Desirable: Maths 50% and English 50% at grade 12 level
- Essential: Relevant Retail/Business Management qualification (External applicants)
- 1 years' experience in a customer facing role, overseeing the work of a number of employees within a retail/FMCG store operations environment
- Numeracy and stock management experience

**Skills, Abilities and Job Related Knowledge**:

- Retail/FMCG background and understanding of merchandising and promotions principles
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of customer service excellence
- Knowledge of labour legislation and IR practices
- Knowledge of competency based interviewing
- Results and target driven
- Sound managerial skills
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy
- Numeracy skills

**Competencies**:

- Leading and Supervising
- Delivering Results and Meeting Customer Expectations
- Relating and Networking
- Following instructions and procedures
- Working with people
- Analysing
- Planning and organising
- Coping with Pressures and Setbacks

**Kindly note only applicants who meet the minimum requirements will be contacted.**

**We are committed to the principles of Employment Equity.

  • Service Advisor

    7 months ago

    Sandton, South Africa Bonafide Human Capital Full time

    Our well known automotive dealer client based in **Sandton, Gauteng** currently holds a vacancy for a **Technically Astute Male Service Advisor.** The purpose of the role is to provide prompt and quality service to customers relating to the service, repair, and maintenance of vehicles, acting as an interface between the technical team and the customer to...

  • Service Advisor

    7 months ago

    Sandton, South Africa Bonafide Human Capital Full time

    Our well known automotive dealer client based in Sandton, Gauteng currently holds a vacancy for a **Technically Astute Male Service Advisor.** The purpose of the role is to provide prompt and quality service to customers relating to the service, repair, and maintenance of vehicles, acting as an interface between the technical team and the customer to ensure...

  • Administrator: Service Advisor

    1 month ago

    Sandton, South Africa Neptune Full time

    Motus Hino Tshwane currently holds a vacancy for an Administrator: Service Advisor reporting to the Manager: Service.This position will be suited to a person who has the ability to maintain high levels of service on an on-going basis, ability to provide excellent customer service.

  • Administrator: Service Advisor

    4 weeks ago

    Sandton, South Africa Neptune Full time

    Motus Toyota Kempton Park currently holds a temporary vacancy for six months for an Administrator: Service Advisor reporting to the Manager: Service. This position will be suited to a person who has the ability to maintain high levels of service on an on-going basis, ability to provide excellent customer service.

  • Customer Service Advisor

    3 months ago

    Sandton, South Africa Shorza Ltd Full time

    Exciting Opportunity: Customer Service Advisor / Customer Call Centre Agent in Sandton! Are you a Customer Service expert looking for your next challenge? Do you thrive in fast-paced environments and enjoy helping others? If so, we want YOU to join our team!We are collaborating with a prestigious UK client to find a Customer Service Advisor based in Sandton....

  • Service Advisor

    2 months ago

    Sandton, South Africa Intercon Recruitment Full time

    Job DescriptionService Advisor - Fourways, Sandton, JHBDealership in Fourways is looking for a Service Advisor, with previous Service Advisor experience. Will be booking in clients, getting authorization and invoicing.Salary: Market-related, basic negotiable depending on Experience, plus commission. Pension Fund & Medical AidRequirements:•Must have...

  • Service Advisor

    2 months ago

    Sandton, South Africa Intercon Recruitment Full time

    Service Advisor - Fourways, Sandton, JHBDealership in Fourways is looking for a Service Advisor, with previous Service Advisor experience. Will be booking in clients, getting authorization and invoicing.Salary: Market-related, basic negotiable depending on Experience, plus commission. Pension Fund & Medical AidRequirements:•Must have previous Dealership...

  • Service Advisor

    2 months ago

    Sandton, South Africa Intercon Recruitment Full time

    Dealership in Fourways is looking for a Service Advisor, with previous Service Advisor experience. Will be booking in clients, getting authorization and invoicing. Salary: Market-related, basic negotiable depending on Experience, plus commission. Pension Fund & Medical AidRequirements:•Must have previous Dealership Service Advisor experience•Valid...

  • Legal Advisor

    7 hours ago

    Sandton, South Africa Dante Personnel Full time

    Gauteng, Sandton - Max R46 000 ctc P/M Our International Financial Services client based in Sandton is looking for a Legal Advisor to join their team **Salary**: Depends on experience Position type: Permanent - Remote 4/5 days of the week **Minimum requirements**: - Minimum 2 years’ experience as a Legal Advisor from Financial Services Industry (Not...

  • Customer Service Advisor

    5 months ago

    Sandton, South Africa Shorza Ltd Full time

    Customer Service AdvisorAn exciting opportunity exists for a Customer Service Advisor based in Sandton for our UK client. The successful person will be responsible for providing excellent customer service to Customers and Service Providers.THIS ROLE REQUIRES ZENDESK EXPERIENCE - IT IS PREREQUISITE.The ideal candidate:Will be a highly self-motivated...

  • Customer Service Advisor

    3 months ago

    Sandton, South Africa Shorza Ltd Full time

     Customer Service Advisor Join the Team and Make a Difference!Are you the type of person who thrives on helping others, solving problems, and delivering top-notch service with a smile? We’re looking for a Customer Service Superstar to join our team in Sandton! This is an exciting opportunity to work for our UK-based client, offering premium customer...

  • Customer Service Advisor

    3 months ago

    Sandton, South Africa Shorza Ltd Full time

     Customer Service AdvisorJoin the Team and Make a Difference!Are you the type of person who thrives on helping others, solving problems, and delivering top-notch service with a smile? We’re looking for a Customer Service Superstar to join our team in Sandton! This is an exciting opportunity to work for our UK-based client, offering premium customer...

  • Service Advisor

    7 months ago

    Sandton, South Africa CFAO Full time

    **General information**: **Join our CFAO MOBILITY Division !** **MEETING THE MOBILITY NEEDS OF BUSINESS & INDIVIDUALS** Comprising the most extensive vehicle retail network in Africa, we provide all mobility-related sectors with a multi-brand offer, partnering with global automotive manufacturers : sales of new and used vehicles, short or long-term...

  • Client Service Advisor Corporate Insurance

    7 months ago

    Sandton, South Africa The Recruitment Council Full time

    Are you passionate about delivering exceptional client experiences in the dynamic world of finance & Insurance? An esteemed financial services organization is on the lookout for talented individuals to join their team as Client Service Advisors. The role of the Client Service Advisor is to work closely with Client Manager/ Account Executive or Strategic...

  • Financial Advisor

    2 months ago

    Sandton, South Africa Discovery Ltd. Full time

    **Business Unit**:Sales & Distribution**Function**:Financial Advisors (Certified Financial Planner)**Date**:29 Oct 2024**About Discovery** - Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align...

  • Financial Advisor

    2 months ago

    Sandton, South Africa Envestpro Full time

    Description Are you a driven and ambitious individual looking for a rewarding career in finance? Do you want to be your own boss and earn unlimited income? We're seeking talented Financial Advisors to join our dynamic team at Envestpro Fourways and start their own practices under the Envestpro Liberty umbrella. The Financial Advisor will be responsible for...

  • Financial Advisor

    7 months ago

    Sandton, South Africa Avion Wealth Full time

    Sanlam stands as a leading financial services provider in South Africa. Our focus lies in fostering enduring connections with our advisors. Rooted in a deep respect for individuals' inherent value and an understanding of their potential, our company ethos drives us. In this position, you'll be tasked with delivering competent financial advice to both new and...

  • Service Professional

    1 week ago

    Sandton, South Africa Intercon Recruitment Full time

    **Job Title:** Service AdvisorWe are seeking a highly skilled and experienced Service Advisor to join our team at Intercon Recruitment in Fourways. The successful candidate will have previous dealership experience in a similar role, with excellent communication skills and a strong attention to detail.**About the Role:Booking in clients for service...

  • Body Shop Service Advisor

    1 month ago

    Sandton, South Africa Select Motor Recruitment Full time

    Job Description: We are seeking an experienced Service Advisor to join our team at Select Motor Recruitment. The successful candidate will be responsible for providing exceptional customer service, ensuring high levels of customer satisfaction and loyalty. Key Responsibilities: FOLLOW-UP WITH ORDERS AND PARTS REQUIREMENTS ON ALL CURRENT AND FUTURE JOBS...

  • Customer Service Consultant

    1 week ago

    Sandton, South Africa Intercon Recruitment Full time

    **Intercon Recruitment is Looking for a Skilled Service Advisor**Our company, Intercon Recruitment, is seeking an experienced Service Advisor to join our team in Fourways. This is an excellent opportunity for a skilled individual to leverage their expertise and grow their career.**Key Responsibilities:**Client service and supportRepair and maintenance...