Front Office Manager

4 days ago


Pietermaritzburg, KwaZulu-Natal, South Africa Phoenix Recruitment Full time

Ensure, compliance to standard operating procedures for all areas of the Front Office Department.

Ensure the profitable level by ensuring highest occupancies with the highest possible room rate.

Ensure that the necessary systems and controls are in place with regards to handling various methods of payment, deposits, rate variances and cash-ups

Ensure that all charges are correctly entered on the guests bill and always up to date.

Carry out all duties as reasonably requested by Management.

Requirements : Grade 12

At least 3+ years experience as a Front Office Manager or Assistant FOM in a busy Hotel / Resort

Hospitality Management Qualification

Excellent knowledge of Opera Cloud

Ability to remain positive and focused in a fast-paced environment.

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