Marketing Assistant
3 days ago
The incumbent will assist in the smooth running of the department by performing administrative and non-technical functions.
Key Performance Areas- KPA 1 Administrative Duties
- Handle laboratory work related telephonic enquiries.
- Perform data capture of patient and donor information from the relevant requisition forms onto Meditech.
- Once logged onto BECS, complete the relevant laboratory worksheets and documents related to the receiving of samples.
- Update the required details of Drs addresses and practice numbers onto the BECS dictionary via IT helpdesk tasks.
- Log IT helpdesk and plant maintenance tasks when required.
- Prepare billing documentation for dispatch to Finance department.
- Print laboratory reports and documents for checking, signature and dispatch.
- Dispatch and file documentation.
- Maintain an efficient filing system.
- Photocopy and collate documentation.
- Raise orders on SAP when required.
- Communicate with Stores concerning reservations.
- Maintain an adequate stock of administrative consumables, including printer and fax consumables by generating Stores reservations when necessary.
- Receive reagent and consumable orders and deliveries to the laboratory as per Receipt, Storage, Usage And Disposal Of Reagents / Commercial Kits And General Consumables (SOP-SLS-).
- Prepare documents to be archived according to SOP.
- Retrieve archived documents as and when required.
- Communicate with the Finance Department concerning all billing enquiries.
- Prepare minutes of laboratory meetings as and when required.
- Communicate with external service providers concerning problems experienced with invoices, orders and deliveries.
- Follow up on outstanding orders.
- Communicate with relevant stakeholders in the event of non-conforming specimens that have been received in the laboratory, prepare, and distribute the required documentation.
- Follow up on incomplete requisitions with physicians, transplant coordinators or pathology laboratories.
- Liaise with the relevant stakeholders to ensure that there are sufficient stocks of tubes and requisition forms.
- KPA 2 Non-technical Duties
- Collect blood samples and hampers from Inventory / Reception / Depot areas.
- Receive blood samples in the laboratory.
- Dispatch samples, consumables or documentation upon request.
- Clean the laboratory benches and equipment according to Wipe Protocol (INF-QCL-).
- Ensure personal compliance to all non-technical SOPs.
- Assist the Cytogenetics Laboratory with administrative and non-technical duties in the absence of the Laboratory Clerk: Cytogenetics.
- Assist other laboratories within the Specialised Laboratory Services Department with administrative and non-technical duties as and when required.
- KPA 3 SHEQ Duties
- Compliance to safety policies and procedures.
- Compliance to policies and procedures to ensure that accreditation requirements are implemented and maintained.
- Identify systems non-conformances and risks and elevate problems and/or solutions to the Head of the laboratory or Technical specialist.
- Maintain compliance with Continuous Professional Development (CPD) requirements on registration with HPCSA.
- Assist with the preparation and monitoring of a scheduled maintenance and calibration program for the laboratory by maintaining Annual Preventative Maintenance & Calibration Schedule For Equipment FRM-QMD- & Equipment Installation, Verification, Maintenance And Calibration Record (FRM-QMD-).
- Arrange for the maintenance and calibration of all laboratory equipment with internal and external service providers.
- Assist with the preparation, tracking and traceability of health care risk waste when required.
- Analytical Thinking
- Attention to Detail
- Problem Solving
- Ethical Behaviour
- Flexibility / Adaptability
- Interpersonal Skills
- Customer Service Orientation
- Communication
- Teamwork
- Building and living the Brand
- Technical and professional competence
- Leadership
- Participative leadership
- Matric / Grade 12.
- HPCSA registered Laboratory assistant or laboratory assistant in training.
- Computer literacy in Microsoft Office.
- SAP and/or BECS experience.
- Overtime as and when required.
- Local travel as and when required.
- Proficient eyesight and reasonable mobility.
- Position not suitable for a person with a disability.
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