Senior Debt Collection Agent
2 weeks ago
ParcelHero is one of the UK's biggest parcel delivery price comparison sites.
With over 5 million visitors a year, and over remote employees worldwide, we're a technology-driven company that's going places, delivering innovative solutions to ensure exceptional customer care.
As a forward-thinking and dynamic business, we offer excellent career growth opportunities.
In 2023, we will be rolling out worldwide our new TMS (Transport management solution) Parcelhero Pro, which enables retailers to pay a monthly subscription to centralise all orders and ship on their own carrier accounts using our cutting-edge shipping platform.
At ParcelHero, we foster a collaborative and innovative culture where every team member's voice matters.
We're a fast-paced, remote-first company that values initiative, adaptability, and a strong sense of ownership.
If you're someone who thrives in a dynamic, ambitious, and forward-thinking team, you'll fit right in with us.
The RoleWe are seeking an enthusiastic and highly motivated Debt Collector with experience collecting both consumer and business debt (Primarily consumer).
This role involves contacting consumers and small businesses regarding outstanding debts related to their parcel deliveries. It's an emotive subject that requires a degree of finesse to defuse any emotional response and agree either full payment or a payment plan.
You will be responsible for locating debtors if phone numbers are invalid, and also processing legal documents if we need to take court action to recover our debt.
Responsibilities- Accurately identify, locate and contact debtors about their payment status.
- Plan a course of action to recover outstanding debts.
- Account tracking to identify any outstanding debts.
- Excellent negotiation skills and telephone manner in dealing with various types of consumers.
- Ability to handle customer queries and complaints.
- Build trusted relationships with debtors with the aim to avoid any future issues.
- Regularly update the database on account status.
- Preparation and submission of our legal cases for unpaid debts.
- At least 1 year of experience collecting consumer debt.
- At least 2 years of experience collecting business debt.
- Excellent communication skills and a skilled negotiator.
- A keen eye for detail and strong organisational skills.
- Excellent telephone manner.
- Knowledge of the procedures and legal requirements necessary when debtors do not meet their payment obligations.
- Should be comfortable with Excel, Outlook & Word.
8:30am to 5pm Mon-Fri (GMT).
15 days holiday per year + your birthday off.
You work as a contractor and are responsible for your own tax.
You need a min 20 MB broadband line, and your own PC / Laptop and headset.
#J-18808-Ljbffr-
Debt Collection Agent
2 weeks ago
Randburg, Gauteng, South Africa Parcelhero Full timeParcelHero is one of the UK's biggest parcel delivery price comparison sites.With over 5 million visitors a year, and over remote employees worldwide, we're a technology-driven company that's going places, delivering innovative solutions to ensure exceptional customer care.As a forward-thinking and dynamic business, we offer excellent career growth...
-
Debt Collection Specialist
2 weeks ago
Randburg, Gauteng, South Africa Nivoda Limited Full timeDebt Collection Specialist - Accounts ReceivableLocation: Johannesburg, South AfricaSalary Range: Rk - Rk per annumContract Type: Full timeWorkplace Type: Hybrid (3 days in office, 2 days remote)We seek an experienced Debt Collection Specialist to join our FinOps team at Nivoda.As a pivotal role within the organisation, you will work in tandem with the...
-
Administrative Assistant
1 week ago
Randburg, Gauteng, South Africa Mototeam (Pty) Ltd Full timeMototeam (Pty) Ltd is looking for a skilled Administrative Assistant - Debt Collection to join our growing team. In this role, you will assist the debt collecting team in recovering past-due accounts and perform various administrative tasks.The successful candidate will have strong administration and negotiation skills with excellent attention to detail. An...
-
Debt Collection Team Lead
1 day ago
Randburg, Gauteng, South Africa Network Finance Full timeJob Title: Debt Collection Team LeadThis position is responsible for managing the debt collection team at Network Finance. The successful candidate will have excellent leadership skills and be able to motivate team members to achieve high levels of productivity.Key ResponsibilitiesSupervise team processes and procedures to ensure compliance.Promptly allocate...
-
Senior Team Leader
5 days ago
Randburg, Gauteng, South Africa Afrizan People Intelligence (PTY) LTD Full timeAfrizan People Intelligence (PTY) LTD seeks a highly skilled Team Leader to manage its Outbound Debt Collection team. The successful candidate will be responsible for motivating and developing team members, driving them towards achieving daily and monthly production targets while adhering to Service Level Agreements (SLAs). They will also provide accurate...
-
Outbound Debt Collection Team Lead
5 days ago
Randburg, Gauteng, South Africa Afrizan People Intelligence (PTY) LTD Full timeAt Afrizan People Intelligence (PTY) LTD, we are seeking a skilled and experienced professional to lead our Outbound Debt Collection team.Job SummaryThe successful candidate will be responsible for driving the daily and monthly production of the team, achieving set targets and SLAs, and providing accurate daily reporting on individual and team...
-
Outbound Collections Team Leader R4000 to R6500
2 weeks ago
Randburg, Gauteng, South Africa Afrizan People Intelligence (PTY) LTD Full timeJob Title: Team Leader - Outbound Debt CollectionTo lead, develop, and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance.Duties & ResponsibilitiesAbility to work under pressureAptitude in decision-making...
-
Debt Collection Team Lead Opportunity
5 days ago
Randburg, Gauteng, South Africa Afrizan People Intelligence (PTY) LTD Full timeAt Afrizan People Intelligence (PTY) LTD, we are seeking a seasoned leader to spearhead our outbound debt collection team. The ideal candidate will possess strong leadership and coaching skills, with the ability to drive daily and monthly production while meeting set targets and Service Level Agreements (SLAs). They will also be responsible for providing...
-
Debt Recovery Specialist
1 week ago
Randburg, Gauteng, South Africa Mototeam (Pty) Ltd Full timeWe are seeking a highly motivated and experienced Debt Recovery Specialist to join our dynamic team at Mototeam (Pty) Ltd. As an Assistant Debt Collector and Administrator, you will play a key role in assisting the debt collecting team in recovering past-due accounts.The ideal candidate will possess strong administration and negotiation skills with excellent...
-
OMF Senior Collections Coach
2 weeks ago
Randburg, Gauteng, South Africa Old Mutual Full timeOld Mutual Finance is currently seeking to appoint a Senior Collections Coach. This is a provincially based role that forms part of the Old Mutual Finance Collection Team. The objective of this role is to manage and improve overall collections performance and book growth of a province.Provide remote and face-to-face support to the relevant regional and...
-
Debt Recovery Manager
1 week ago
Randburg, Gauteng, South Africa Network Finance Full timeAbout the RoleThe Accounts Receivable Strategist will spearhead the development and maintenance of systems, procedures, and policies related to debt collection. This includes managing updates and status changes within debt collection software systems, providing functional support for the implementation of new enterprise-wide collections and finance...
-
Assistant Debt Collector And Administrator
1 week ago
Randburg, Gauteng, South Africa Mototeam (Pty) Ltd Full timeJHB – Assistant Debt Collector and AdministratorGauteng SouthDrive Your Career Forward and make an impact as an Energetic Debt Collector & Administrator. Are you a highly motivated administrator who thrives in a fast-paced environment and has experience in debt collection?If so, our client is looking for you to join their growing team In this role, the...
-
Financial Debt Collector Lead
1 week ago
Randburg, Gauteng, South Africa Network Finance Full timeJob SummaryWe are seeking an experienced Financial Debt Collector Lead to join our team at Network Finance. In this role, you will be responsible for developing and implementing customized debt collection strategies in collaboration with finance managers from each brand.You will ensure compliance with internal and external policies and regulations governing...
-
Debt Recovery Specialist
2 weeks ago
Randburg, Gauteng, South Africa Mintek Pty Ltd. Full timeAbout the RoleWe are looking for a highly skilled Credit Management Professional to join our team at Mintek Pty Ltd.Main Responsibilities:To ensure that all transactions input into the system are valid, accurate, and complete prior to posting, including verification of transaction validity and agreement with client documentation.To facilitate the payment of...
-
Collection Management Professional
5 days ago
Randburg, Gauteng, South Africa Afrizan People Intelligence (PTY) LTD Full timeAfrizan People Intelligence (PTY) LTD is a dynamic organization seeking a dedicated and results-driven professional to lead our Outbound Debt Collection team.Role OverviewThe ideal candidate will be responsible for leading the team's efforts to achieve set targets and Service Level Agreements (SLAs), while also providing coaching and development...
-
Call Center Leadership Role
5 days ago
Randburg, Gauteng, South Africa Afrizan People Intelligence (PTY) LTD Full timeA leading organization in the field of people intelligence, Afrizan People Intelligence (PTY) LTD, is currently seeking a Senior Team Leader to oversee its Outbound Debt Collection operations. The ideal candidate will be a seasoned expert with a proven track record of success in motivating teams to achieve high levels of performance. Their primary...
-
Credit and Collections Professional
2 weeks ago
Randburg, Gauteng, South Africa Enaex Full timeYour RoleAs a Credit Controller, you will play a critical role in managing debt collection, reconciling payments, and tracking and reporting payments. You will be responsible for monitoring client accounts, completing accounts receivable administration, releasing blocked accounts, implementing SHE practices, and maintaining stakeholder relationships.To...
-
Debt Recovery Specialist
6 days ago
Randburg, Gauteng, South Africa Digby Wells Environmental Full timeJob OverviewDigby Wells Environmental is committed to providing excellent customer service and we are seeking a dedicated Debt Recovery Specialist to join our team. The successful candidate will be responsible for collecting fee debtors' accounts while adhering to relevant policies and procedures.ResponsibilitiesThe key responsibilities of this role...
-
Senior Debt Recovery Specialist
1 day ago
Randburg, Gauteng, South Africa Network Finance Full timeJob DescriptionThe role of Senior Debt Recovery Specialist is to oversee the timely delivery of documents to clients, ensuring that all required supporting documents are included according to client specifications. This involves verifying and allocating payments promptly, while supervising team processes and procedures to ensure compliance.Duties &...
-
Outbound Team Leader Randburg
3 weeks ago
Randburg, Gauteng, South Africa Afrizan People Intelligence (PTY) LTD Full timeJob Title: Team Leader - Outbound Debt CollectionTo lead, develop, and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance.Duties & ResponsibilitiesAbility to work under pressureAptitude in decision-making...