Credit and Collections Professional
2 weeks ago
As a Credit Controller, you will play a critical role in managing debt collection, reconciling payments, and tracking and reporting payments. You will be responsible for monitoring client accounts, completing accounts receivable administration, releasing blocked accounts, implementing SHE practices, and maintaining stakeholder relationships.
To succeed in this role, you must possess strong analytical and problem-solving skills, excellent communication and interpersonal skills, and the ability to work independently and collaboratively as part of a team.
You will also have the opportunity to contribute to process improvements, propose new ideas, and implement changes that drive business outcomes.
Responsibilities
- Manage debt collection by processing accounts, scheduling deductions, engaging with clients, resolving queries, maintaining relationships, and securing payments within deadlines.
- Reconcile payments received by processing transactions, resolving discrepancies, completing reconciliations, and allocating funds to client accounts on time.
- Track and report payments by updating receipts, identifying high-risk non-payment clients, implementing corrective actions, and escalating issues when necessary.
- Monitor client accounts in line with approved credit limits and terms, addressing risks, placing orders on hold, blocking accounts, applying interest on overdue amounts, and releasing orders once payments are received.
- Complete accounts receivable administration by processing requests, ensuring accuracy, providing feedback, and reporting as required.
- Release blocked accounts by investigating issues, analyzing payment history, preparing recommendations, submitting for approval, and implementing actions based on management feedback.
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