Fast Food Manager

3 days ago

Cape Town, Western Cape, South Africa Kencorp Full time
Job Responsibilities
  1. Manage a restaurant in accordance with Restaurant's Policies and Procedures.
  2. Maximize restaurant sales and profitability by effective deployment of labor, assets, and production costs.
  3. Maintain excellence in the execution of all duties.
  4. Focus on exceeding customer expectations.
  5. Develop and train staff, providing both negative and positive reinforcement, and recognize and reward superior performance.
  6. Monitor food, packaging, and labor costs as well as controllable expenditure to ensure alignment with established targets.
  7. Ensure that all restaurant resources (labor, product, supplies, tills, and equipment) are at the correct levels to meet various business volumes.
  8. Adhere to all cash handling and in-restaurant banking procedures at all times.
  9. Conduct daily, weekly, and monthly stock checks in the restaurant.
  10. Order supplies, check deliveries, and monitor stock levels daily and weekly, investigating and reporting any discrepancies.
  11. Prepare weekly labor schedules in advance, ensuring all shifts are properly staffed and labor costs align with the budget.
  12. Ensure recruitment practices comply with the Company's non-discriminatory policy.
  13. Provide comprehensive induction and training to all staff, encouraging progression through the training program.
  14. Facilitate staff development and ensure succession planning for full management of the restaurant.
  15. Follow Policies and Procedures to minimize employee relations issues within the restaurant.
  16. Action recruitment and termination payroll change documentation, forwarding updates to the HR Department.
  17. Coordinate, hold, and record monthly staff meetings to discuss various issues affecting the restaurant/team.
  18. Ensure all staff and management are fully trained in fire procedures, health, safety, food hygiene practices, and security/robbery procedures.
  19. Complete all daily, weekly, and monthly administration accurately in line with procedures.
  20. Keep accurate operating reports.
  21. Ensure standards are in accordance with HACCP.
  22. Ensure Safety, Health, and Hygiene standards comply with statutory regulations.
  23. Carry out Local Store Marketing activities as authorized by the Regional Operations Manager.
  24. Monitor local competitor activity and any local activities that may affect business volume.
  25. Coordinate the implementation of in-store promotions, ensuring all staff are fully briefed in advance.
  26. Monitor operating practices and address any identified problems.
  27. Treat each person in the restaurant fairly and with respect.
  28. Recognize individuals frequently and encourage them to recognize each other.
  29. Coach and support staff, ensuring effective job training.
  30. Demonstrate teamwork by assisting staff and management, cross-training them, resolving concerns, and holding regular team meetings.
  31. Hire, develop, and promote restaurant staff in consultation with the Area/Regional manager.
  32. Administer progressive discipline as needed, ensuring compliance with all statutory regulations.

Requirements

  1. Grade 12 / NQF 4
  2. 3 years Fast Food / Restaurant Manager experience, preferably with KFC or Pizza Hut
  3. Creditworthiness (ITC check) and no criminal record
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