Communications Specialist

5 days ago

Bellville, Western Cape, South Africa Sanlam Limited Full time

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.

Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We're about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.

This exciting opportunity is available in our Broker Services Business unit based at Head Office in Cape Town to fulfil a Communications Specialist role.

Job Description
  • In support of the brand strategy, create and implement simplified, effective and fit-for-purpose communication plans that meet broker and business needs.
  • Curate content that stands out amidst the noise, both in terms of language and design.
  • Maximise opportunities to drive communication strategies to deliver the right message to the right target audience, using the right communication channel/s.
  • Conduct communication audits to measure achievement of objectives, including providing reporting on open rate and click rate on all the broker comms from Everlytic.
  • Support and advise SBS divisions in their communication efforts to Brokers (communication action plans).
  • Form communication partner for cross-function teams within Marketing and Corporate Communication to plan for delivery of communication services.
  • Build and maintain effective relationships with internal stakeholders (e.g., Exco, Client excellence Board, Marketing, Communications, and Business Units).
  • Engage and manage a range of suppliers, where appropriate, to help deliver the communications agenda.
  • Collaboration with Commercial Underwriting to ensure that underwriting circulars are easy to understand, professional and meet all our CI (corporate image) requirements.
  • Communicate the benefits of using online tools i.e. Broker portal, App, calculators, etc.
  • Align broker communications with content marketing themes and blog articles.
  • Repurpose PR articles into broker communications and assist in distributing newsletters via Everlytic.
Qualifications
  • Relevant Qualification in Communication/similar.
Experience
  • Experience in editing, summarising and rewriting copy.
  • At least 6 years' communication experience, including journalistic/writing experience as well as experience in a corporate communication environment.
  • Crisis management experience.
  • Experience working with digital/social media.
  • Experience in developing and executing successful communications plans directed towards multiple stakeholders.
  • Abreast of current communications trends.
Knowledge
  • In depth knowledge of the media industry and financial services industry.
  • Good understanding of the South African media landscape.
  • Writing and editing knowledge.
  • Have an interest in current affairs.
Skills
  • Good verbal and written communication skills.
  • Strong negotiating and influencing skills.
  • Delivery/results oriented.
  • Lateral thinker i.e. can see the bigger picture/alternatives.
  • Collaborates – building partnerships and working collaboratively and inclusively with others to meet shared objectives.
  • Client focus – building strong client relationships and delivering client centric solutions.
  • Drives results – consistently seizing opportunities and achieving results even under tough circumstances.
  • Flexibility and adaptability – rebounding from setbacks and adversity when facing difficult situations.
  • Cultivates Innovation – Creating new and better ways for the organisation to be successful.
  • Analytical.
  • Planning and organising.
  • Problem solving.
Build a successful career with us

We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth.

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation

At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.

#J-18808-Ljbffr

  • Communications Specialist

    2 weeks ago

    Bellville, Western Cape, South Africa Santam Insurance Full time

    About The CompanySantam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.Our success is rooted in our passion for our clients and everything we do is...

  • GIS Data Specialist

    7 hours ago

    Bellville, Western Cape, South Africa Santam Insurance Full time

    About the RoleWe are seeking a highly skilled GIS Data Specialist to join our team in Tygervalley, Bellville. As a key member of the Underwriting Risk Management department, you will provide technical support to the technical specialist and assist with various project deliverables.Key Responsibilities:Manage project deliverables related to geocoding, thatch...

  • Administration Support Specialist

    1 day ago

    Bellville, Western Cape, South Africa Air Products South Africa Full time

    Job SummaryWe are seeking an experienced Customer Service Specialist to join our Packaged Gas department at Air Products South Africa. The successful candidate will be responsible for providing exceptional customer service and ensuring the smooth delivery of our products.Key ResponsibilitiesThe Customer Service Specialist will be responsible for:Taking and...

  • Client Care Specialist

    2 days ago

    Bellville, Western Cape, South Africa Sanlam Full time

    The role of a Client Care Specialist is to provide exceptional customer service to our clients. This involves responding to client calls, emails and other forms of communication in a professional and courteous manner.Key responsibilities include:Providing accurate and timely information to clients regarding their policies and accountsInvestigating and...

  • Healthcare Dispensing Specialist

    8 hours ago

    Bellville, Western Cape, South Africa Clicks Group Limited Full time

    Job SummaryThe Healthcare Dispensing Specialist is responsible for supporting pharmacists in dispensing medications and performing administrative duties. This role requires strong attention to detail, effective communication skills, and the ability to maintain confidentiality.You will work closely with healthcare professionals to ensure accurate and...

  • Business Development Specialist

    7 days ago

    Bellville, Western Cape, South Africa Wenz Full time

    We're on the hunt for a Business Development Specialist at Wenz. This role is perfect for someone who can think outside the box and drive growth through exceptional customer support.Key ResponsibilitiesDevelop and implement strategies to enhance customer engagement and loyalty.Provide light administrative support to the team as needed.Communicate clearly and...

  • Administrative Support Specialist

    2 days ago

    Bellville, Western Cape, South Africa West Coast Personnel Full time

    About the Role:We are looking for a highly skilled Administrative Support Specialist to join our Marketing Department.The successful candidate will be responsible for providing administrative support to the Marketing Team, including managing daily marketing operations, coordinating communication, and ensuring seamless project execution across teams and...

  • Sanlam IT Support Specialist

    16 hours ago

    Bellville, Western Cape, South Africa Sanlam Full time

    Job OverviewThe Sanlam Group is seeking a skilled and experienced IT Support Specialist to join our team. As a key member of our technical support group, you will be responsible for providing top-notch support to our end-users, ensuring that they have the tools and resources they need to do their jobs efficiently.You will work closely with our IT team to...

  • Transport Management Specialist

    3 days ago

    Bellville, Western Cape, South Africa Latitude Resource Full time

    We are seeking a highly organized and detail-oriented Transport Management Specialist to join our team at Latitude Resource. The successful candidate will be responsible for coordinating logistics operations and ensuring the smooth flow of goods.About the Job:Coordinate logistics operations to ensure timely delivery of goods.Monitor and control logistics...

  • marketing specialist

    2 weeks ago

    Bellville, Western Cape, South Africa DevologyX Full time

    MARKETING SPECIALISTAt DevologyX, we're not just about recruitment; we're about creating impactful connections and building a strong, recognisable brand in the tech industry. We're looking for a creative, hard working, resilient and detail-oriented Marketing Specialist to join our dynamic team. This is an exciting opportunity to learn the ins and outs of...

  • Administrative Support Specialist

    7 days ago

    Bellville, Western Cape, South Africa Santam Insurance Full time

    About the Opportunity:This is an excellent opportunity for a skilled Administrative Support Specialist to join our team. You will be responsible for providing high-level administrative support to the head of PDC, maintaining project and programme management governance and standards, delivering small internal projects, and performing general administrative...

  • Electrical Design Specialist

    6 days ago

    Bellville, Western Cape, South Africa Armstrong Appointments Full time

    Job Summary:We are seeking an experienced Electrical Design Specialist to join our team at Armstrong Appointments. As a key member of our engineering department, you will be responsible for designing motor control centres (MCCs), generating quality control documentation, and collaborating with our panel building team and suppliers.The ideal candidate will...

  • Sales Development Specialist

    20 hours ago

    Bellville, Western Cape, South Africa Status Staffing Full time

    **About Us:** At Status Staffing, we're committed to connecting top talent with exciting opportunities. As a Sales Development Specialist, you'll play a vital role in driving business growth and delivering exceptional results.Job Description:Develop and execute sales strategies to target new clients and expand existing relationships.Conduct thorough needs...

  • Administrative Support Specialist

    3 days ago

    Bellville, Western Cape, South Africa UWC Sport Full time

    Job SummaryWe are seeking an experienced Administrative Support Specialist to join our team at UWC Sport. The successful candidate will provide high-quality administrative support to our project managers and business analysts.Key ResponsibilitiesProvide administrative support to project managers and business analystsCoordinate meetings and workshopsDocument...

  • Office Operations Specialist

    2 days ago

    Bellville, Western Cape, South Africa Speciality Full time

    Job SummaryWe are seeking a highly skilled and organized individual to fill the role of Office Operations Specialist. As part of our team, you will provide administrative support and assist with reception duties.This is an exciting opportunity for a recent graduate to gain valuable experience and develop their skills in a dynamic and fast-paced...

  • Commercial Catering Equipment Specialist

    2 days ago

    Bellville, Western Cape, South Africa Invision HR Full time

    Job Overview:At Invision HR, we are seeking a skilled Commercial Catering Equipment Specialist to join our team. As a key member of our maintenance team, you will be responsible for delivering high-quality repairs and maintenance services to ensure the optimal functionality of food service and catering equipment.About the Role:As a Commercial Catering...

  • Agricultural Systems Specialist

    3 days ago

    Bellville, Western Cape, South Africa Frank Consult Full time

    At Frank Consult, we are seeking an Agricultural Systems Specialist to join our team based in Tygervalley. This role will provide the opportunity to work with a cutting-edge system shaping the agriculture industry.About the Role:We are looking for a Fresh Produce Operations Manager who has experience in the agriculture export or local distribution...

  • Clinical Specialist Nurse

    6 days ago

    Bellville, Western Cape, South Africa Mediclinic International Full time

    Clinical Specialisation in TheatreMediclinic Louis Leipoldt| Cape Town | South AfricaWe are seeking a skilled nurse to join our team as a clinical specialist, providing high-quality patient care and collaborating with multidisciplinary teams.Key Responsibilities:Deliver comprehensive nursing care that aligns with the Scope of Practice.Evaluate and mitigate...

  • Occupational Health Specialist

    7 days ago

    Bellville, Western Cape, South Africa LabourNet Full time

    LabourNet is a leading consulting company that offers comprehensive health and safety solutions to organisations across various industries. As an occupational health specialist, you will be responsible for implementing and maintaining a health and safety management system that aligns with regulatory requirements and industry standards.About the RoleDevelop...

  • Account Growth Specialist

    4 days ago

    Bellville, Western Cape, South Africa Status Staffing Full time

    About Status StaffingWe are a leading staffing agency dedicated to connecting top talent with businesses in need.Job SummaryWe are looking for a skilled Account Growth Specialist to join our team. The successful candidate will have a strong background in sales and excellent communication skills.Main Responsibilities:Identify and pursue new business...