Information Systems Analyst Gauteng

4 days ago

Johannesburg, Gauteng, South Africa The Recruitment Guy (Pty) Ltd Full time
D365 Information Systems Analyst

Area: Gauteng

Ref No.: TRG 2120

Salary: Market related TCTC available/negotiable

Start Date: As soon as possible / Immediate (Negotiable)

An opportunity for an experienced D365 INFORMATION SYSTEMS ANALYST (with Microsoft Systems certification) is required for permanent employment based in Gauteng.

Duties & Responsibilities
  • Execute and manage information systems projects
    • Review information systems change requests from the business and qualify their technical feasibility.
    • Execute and manage information systems related projects, ensuring each project is adequately and timeously:
      • Scoped
      • Planned
      • Designed
      • Developed
      • Tested
      • Implemented
      • Supported
    • Compile business/functional requirements documents (including process mapping)
      • Understand the needs of the business and determine how the information systems can enable and support those needs by:
        • Proactively identifying opportunities
        • Reactively listening to and understanding business needs
      • Document the business needs in appropriate business/ functional requirements document
      • Where relevant, map out as-is and to-be business processes and data flows
    • Compile system design and specification documents
      • Design and document system changes and specifications for new/changed system functionality
      • Ensure design makes appropriate use of existing components to minimise cost
      • Ensure design maximises process efficiency and includes measures to monitor its effectiveness
      • Follow security by design principles to ensure security, privacy and confidentiality is inherent in all system development/changes
    • Develop (low code), configure & implement system changes
      • Develop certain changes / new functionality related to Dynamics 365 and Power Apps, working closely with 3rd party partners where necessary.
      • Perform surface testing for changes/new functionality
      • Design, plan and coordinate user acceptance testing before implementing changes/new functionality
      • Implement system changes following the company's change control procedure
    • Provide level 3 support to users
      • As a functional expert in the respective information systems functional area, provide 3rd level system or user support where level 1 & 2 support have been unable to resolve an issue or achieve the desired outcome
      • Apply problem solving techniques to ensure all escalated issues are resolved
      • For problems, perform root cause analyses to determine and implement corrective actions to prevent reoccurrence of issues
      • Identify where master data administration is not being performed adequately. Articulate and implement corrective action to ensure master data is appropriately maintained.
    • Assist with business intelligence (BI) report development
      • On an ad hoc basis, assist in the development or maintenance of BI reports
    • Continuously identify opportunities for business process and/or system functionality enhancements
      • Proactively identify opportunities for business process and/or system enhancements that will add further value to the business
    • Remain up-to-date with the Microsoft technology stack as relevant to that used or to be used by the company
      • Proactively ensure your knowledge remains up to date with the Microsoft technology stack as relevant to that used by the company
      • Proactively suggest the adoption of new technologies / functionality that becomes available that may add value to the company
    • Work effectively with 3rd party partners where relevant on projects and support
      • Certain activities will involve working with 3rd party partners. Ensure that they:
      • are effectively briefed
      • deliver according to our expectations in terms of scope, timelines and quality
      Desired Experience & Qualification
      • Minimum qualification: Relevant Tertiary Qualification IT or business related
      • NON NEGOTIABLE: 5 years' experience with ERP systems (preferably Microsoft Dynamics 365 or AX) in a similar role including the following:
        • ERP system design/implementation
        • SDLC
        • Business analysis
        • Systems architecture
      • Microsoft Power Apps and Power Automate development
      • Application development and SQL experience advantageous
      • Relevant experience in the rental industry and machine maintenance advantageous
      Knowledge & Skills
      • Microsoft Dynamics 365, Dataverse and Power Apps development
      • Functional requirements and system specification documentation
      • Business analysis competencies
      • Business process re-engineering competencies
      • Cross-functional business experience (incl. sales, rental and machine servicing / maintenance)
      Behavioral Competencies
      • Goal oriented
      • Work well under pressure
      • Confident, self-motivated professional who uses own initiative
      • Demonstrate energy and drive
      • Deliver with a high quality orientation
      • High levels of integrity, ethical standards, morals and values
      • Willing to do work diligently and honestly and taking full accountability
      • A team player with a pleasant disposition who enjoys multi-disciplinary interactions and works effectively in a cross-functional team within a matrix structure
      Package & Remuneration

Salary: Market related TCTC available/negotiable

Start Date: As soon as possible / Immediate (Negotiable)

Interested?

APPLICATION INSTRUCTIONS

  • We will ONLY consider applications from suitably experienced candidates that meet the requirements of this vacancy.
  • Interested applications are requested to submit their updated CV's (in Word.doc format) via email.
  • Attach any relevant documentation that will support & enhance your application.
  • Correspondence is reserved for the shortlisted candidates who meet the minimum requirements.
  • Should you not hear from us within 3 weeks of your application, please consider your application to be unsuccessful.
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